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Customer Service Officer

https://www.randstad.com Logo

Randstad

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Location:
Australia, Devonport

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Category:
-

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Contract Type:
Not provided

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Salary:

36.00 - 37.00 AUD / Hour

Job Description:

APS3 Participant Support Officer role focused on providing frontline customer service to Australians with disability. Includes administrative tasks, compliance responsibilities, and engagement with participants and their families.

Job Responsibility:

  • Providing frontline customer service to participants
  • Supporting administrative processes and data entry
  • Engaging with participants, their families, and support networks
  • Ensuring compliance with agency policies and procedures
  • Collaborating with team members and internal stakeholders

Requirements:

  • Australian Citizenship is required
  • Must be willing to undergo pre-employment screening including National Criminal History Records Check
  • Strong communication and interpersonal skills
  • High attention to detail and organisational ability
  • Experience in administration or customer service (government experience advantageous)
  • Ability to work in a fast-paced, participant-focused environment
  • Adaptability, empathy, and a professional attitude
What we offer:
  • Super
  • Equal employment opportunities and embracing diversity

Additional Information:

Job Posted:
June 03, 2025

Expiration:
June 21, 2025

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:
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