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Customer Service Officer

https://www.randstad.com Logo

Randstad

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Location:
Australia , Perth

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Category:
Customer Service

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Contract Type:
Not provided

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Salary:

37.00 - 43.00 AUD / Hour
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Job offer has expired

Job Description:

Are you a people person with a knack for problem-solving? We are looking for two motivated Customer Service Officers to join a busy and essential help desk team based in Perth. This is a fantastic opportunity for someone who priorities the customer experience and is eager to learn the ropes of a specialised industry. While call centre experience is a bonus, your attitude, communication skills, and drive are what matter most to us.

Job Responsibility:

  • Providing accurate advice and assistance via a dedicated industry helpdesk
  • Recording customer details, feedback, and complaints with high attention to detail
  • Distributing technical publications, forms, and brochures to stakeholders
  • Contributing to the continuous improvement of helpdesk systems and manuals
  • Building professional relationships with internal teams and external industry partners

Requirements:

  • A genuine passion for helping people and resolving enquiries efficiently
  • Clear and professional verbal and written communication skills
  • Ability to learn new information systems and accurately record data
  • A collaborative mindset and the ability to build rapport with diverse stakeholders
  • A proactive approach to learning specialized technical information

Nice to have:

Call centre experience

What we offer:

Super

Additional Information:

Job Posted:
April 16, 2026

Expiration:
April 19, 2026

Work Type:
On-site work
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