CrawlJobs Logo
Bureau Veritas Certification CZ, s.r.o. Logo Bureau Veritas Certification CZ, s.r.o. · Customer Service

Customer Service Officer

Vietnam, Hanoi · Job Posted July 04, 2026
Apply Position
Job Link Share

Job Responsibility

  • Control of documentation and records
  • Ensure that the filing & record keeping of Department are in line with BV procedures
  • Issue job sheet for inspection assignment as required by Department Manager
  • Maintain and update sale & schedule logbooks
  • Prepare monthly reports sale report and general report
  • Issue and control invoicing processes
  • Contact with client for inspection scheduling
  • Provide logistics and other supplies to surveyors for the purpose of implementation of job assignment
  • Perform all administrative activities as required for the operation of the Department
  • Review all timesheet & expenses of surveyors / supervisors / sales staff / De.ty Manager and Manager for submission to relevant managerial persons for approval
  • Assist in marketing & sale (prepare materials / in.t for proposal, tender, translation, etc. as required)
  • Perform other assistant activities as and when reasonably requested by Manager and other staff
  • To do market research and define potential clients
  • To decide the BV products can sell in the market in priority order
  • To prepare a list of potential clients for the products
  • To prepare a marketing & visit plans on weekly basis
  • To perform the marketing & visit plans to get the following minimum information of service
  • Prepare technical & financial proposal and draft of the contract
  • Assist in charge of the works on projects
  • Assist the project implementation complies with BUREAU VERITAS methodology
  • Contributes towards the client recognition of BUREAU VERITAS work and contributes towards future development
  • Contributes towards the skills and know-how internal exchange

Requirements

  • University degree
  • At least 2 years’ experience in the customer services/ technical support/ Department assistant
  • Wide relation project management, project developer
  • Good communication
  • Customer services
  • Fluent in reading, writing & speaking English
  • Good command in office software (Word, Excel, PowerPoint, …)
  • Back-office admin skills
  • Understanding of services for industrial, construction, power and utilities project, real estate…good capability in marketing & sales activities
Bureau Veritas Certification CZ, s.r.o. - All Job Offers

Looking for more opportunities?

Search for other job offers that match your skills and interests.

Suggested Tags: Frontend Developer Secretary Talent Manager Salesforce Administrator Data Analyst
Similar Jobs for

Customer Service Officer

8 matching positions

New

Customer Service Officer

Our client is a leading industrial manufacturing company, with a reputation for ...
Location
Location
United Kingdom , Bedminster, Bristol
Salary
Salary:
28000.00 - 30000.00 GBP / Year
hunterselection.co.uk Logo
Hunter Selection | B Corp™
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Proven experience managing multiple customer accounts with attention to service quality and accuracy
  • Strong coordination with cross-functional departments to fulfill customer requirements and resolve issues
  • Knowledge and application of ISO 9001 quality procedures in sales operations
  • Skilled in reporting key metrics such as order performance (OTIF), sales variances, and customer activity
  • Ability to enforce operational standards including order thresholds, carriage control, and stock initiatives
  • Demonstrated ability to support and maintain structured office environments, ensuring policy compliance and effective team operations
Job Responsibility
Job Responsibility
  • Manage key customer accounts, ensuring satisfaction, timely communication, and order accuracy
  • Act as the primary liaison between customers and internal teams (production, purchasing, quality, and finance)
  • Monitor and report on order status, performance against budget, and customer trends
  • Ensure all orders meet ISO 9001 standards and company contract review procedures
  • Handle daily tasks including stock level monitoring, sales reporting, and enforcing minimum order quantities
  • Lead and document customer visits, ensuring clear follow-up and action plans
  • Maintain office professionalism, including response times, order handling standards, and customer service
  • Provide regular performance updates to the Operations Director, including KPIs and variance reporting
  • Support proactive sales efforts through outbound calls, lead follow-up, and stock sale targeting
What we offer
What we offer
  • 25 Days Holiday + Banks
  • Fulltime
Read More
Arrow Right
New

Customer Service Officer

We are currently building our exclusive talent pipeline for upcoming Customer Se...
Location
Location
Australia , Brisbane
Salary
Salary:
36.00 - 45.00 AUD / Hour
https://www.randstad.com Logo
Randstad
Expiration Date
July 11, 2026
Flip Icon
Requirements
Requirements
  • Top-tier verbal and written communication skills
  • Resilience to stay calm and professional when things get busy
  • Comfort switching between multiple screens and systems
  • Reliability
  • Ability to commute to Brisbane CBD
  • A police check is required for most roles
  • 100 points of ID ready to go
Job Responsibility
Job Responsibility
  • Helping customers in Banking, Insurance, Super and more
  • Being the steady, helpful voice for people when they need it most
What we offer
What we offer
  • Superannuation
  • Convenient location in the heart of Brisbane City
  • Opportunities for growth and upskilling
  • Work in vibrant, inclusive teams that actually enjoy working together
!
Read More
Arrow Right

Customer Service Officer

Customer Service Officer - HMCTS (North Shields) Pay - £12.86 per hour Monday ...
Location
Location
United Kingdom , North Shields
Salary
Salary:
12.86 GBP / Hour
brookstreet.co.uk Logo
Brook-St Hiredonline
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Strong organisational skills and attention to detail
  • Excellent communication skills, with the ability to engage professionally across multiple contact methods
  • Ability to handle sensitive information with discretion and maintain confidentiality
  • Experience in administrative support or customer service roles is desirable
  • Knowledge of court or legal processes is advantageous
  • Ability to work effectively under pressure and adapt to changing priorities
  • A proactive approach to problem-solving and risk identification
  • Must have valid right to work and be able to pass a DBS
Job Responsibility
Job Responsibility
  • Undertaking all administrative tasks to prepare for, facilitate, and conclude hearings
  • Assisting users and stakeholders through face-to-face engagement, telephone calls (incoming and outgoing), and responding to correspondence in various formats
  • Providing clear, consistent information to users, including those with complex needs, to help them participate effectively in justice processes
  • Using HMCTS service scripts and knowledge articles to direct users to relevant services and support
  • Supporting users through complaints procedures, offering immediate assistance to prevent escalation, and updating relevant systems
  • Identifying risks related to HMCTS buildings and informing the Senior Person on Site as needed
  • Processing work in line with standard operating procedures to meet performance and service standards
  • Managing case files with accurate data entry, secure information handling, and compliance with data retention protocols
  • Handling jury service tasks, including selection, deferrals, reassignments, attendance tracking, and processing expenses
  • Assisting with listing and scheduling to optimise judicial time and respond to urgent matters
  • Fulltime
Read More
Arrow Right

Customer service officer

The Customer Service Officer ensures end‑to‑end execution of retail customer ord...
Location
Location
France , Sainghin-en-Melantois
Salary
Salary:
Not provided
ontex.com Logo
Ontex Peninsular
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Fluency in English
  • strong interpersonal skills
  • autonomy
  • rigorous attention to detail
  • strong skills in SAP
  • order processing
  • complaint handling
  • multitasking
  • problem anticipation
  • continuous improvement mindset
Job Responsibility
Job Responsibility
  • Ensure end‑to‑end execution of retail customer orders, guaranteeing accuracy, service level, and customer satisfaction
  • daily customer communication
  • order management
  • coordination with sales, logistics, and planning teams
  • national and international shipment follow‑up
  • complaint handling
  • Fulltime
Read More
Arrow Right

Customer Service Officer

Are you passionate about delivering exceptional customer service and making a me...
Location
Location
Australia , Carrington
Salary
Salary:
Not provided
integratedliving.org.au Logo
integratedliving
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Proven customer service experience with a strong people-first approach
  • Confident communicator with excellent attention to detail
  • Able to manage sensitive conversations with professionalism and care
  • Adaptable, resilient, and comfortable working in a dynamic environment
  • Motivated to contribute to a role with purpose and impact
Job Responsibility
Job Responsibility
  • Deliver high-quality, professional customer service across multiple communication channels
  • Respond to enquiries and complaints with empathy, efficiency, and confidence
  • Accurately record client interactions and updates in internal systems
  • Problem-solve and think creatively to support client needs
  • Adapt to a fast-paced and evolving environment
  • Contribute positively to a supportive, inclusive team culture
What we offer
What we offer
  • Work-life balance with no weekend work
  • Supportive and collaborative leadership team
  • Challenging and impactful work contributing to improved aged care services
  • Not-for-Profit Salary Packaging
  • Generous employee benefits and recognition programs
  • Perk Box access – 9,000+ discounts on groceries, shopping, travel, fitness & more
  • Professional development and career progression opportunities
  • Inclusive, safe, and respectful workplace culture
  • Free and confidential Employee Assistance Program (EAP)
  • Parttime
Read More
Arrow Right

Customer Service Officer

What You’ll Be Doing ● Provide expert internal and external customer service and...
Location
Location
Malaysia , Penang
Salary
Salary:
Not provided
arrow.com Logo
Arrow Electronics
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Typically requires a degree and 3–5 years of experience.
Job Responsibility
Job Responsibility
  • Provide expert internal and external customer service and sales support to both the Inside Sales Team and customer engagements
  • Assist in maintaining performance expectations to further enhance Arrow's position within each customer and supplier
  • Responsible for handling more complex discrepancies, interfacing directly with customers, recommending solutions and/or action plans to internal sales team staff
  • Responsible for the Order to Invoice Process including but not limited to: Order entry & maintenance, value added order entry & follow up, not first articles
  • managing inbound customer order formats
  • work submits SSRQ which includes Value Added, NCNR, and COP
  • NCNR set up and filing, and set up of MyArrow accounts and PCPRCE 2 maintenance for contract pricing
  • Support sales team with direct customer contact within Planned Demand and Quality assurance processes
  • Assist Inside Sales with overall Quote to Order objectives including loading SDT quotes under 50 line items, forwarding quotes in PDF format to Quote Center, monitoring PM views, updating quote extensions, ordering samples and coordinating contract signature completion with legal
  • Has developed specialized skills or is multi-skilled through job-related training and considerable on-the-job experience
What we offer
What we offer
  • Medical Insurance
  • Life Insurance
  • Year-end bonus
  • Performance Bonus
  • 5-Day Work Week
  • Growth Opportunities
  • Fulltime
Read More
Arrow Right

Customer Service Officer

Customer Service Officer – Townsville Are you a proactive communicator with a k...
Location
Location
Australia , Townsville
Salary
Salary:
Not provided
https://www.randstad.com Logo
Randstad
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Reliability: You are punctual, professional, and ready to collaborate with your peers in the office 5 days per week
  • Customer Focus: You possess an enthusiastic attitude and a genuine desire to be an integral part of a high-volume order-taking and distribution hub
  • Communication Excellence: You can identify and resolve customer issues while capturing complex orders with the highest level of precision
  • Tech Savvy: You are fully computer literate and comfortable navigating multiple systems
  • Adaptability: You have a proven ability to learn quickly and thrive amidst the challenges of an ever-changing industrial environment
What we offer
What we offer
  • Stability: A full-time, permanent position within a booming industry
  • Culture: A supportive and positive team environment where every member is valued
  • Growth: Ongoing mentoring and guidance from outstanding industry leaders and experienced colleagues
  • Future: Genuine career advancement opportunities within there national Australian network
  • Fulltime
Read More
Arrow Right

Customer Service Officer

As a Customer Service Officer, you will be the first point of contact for our cu...
Location
Location
Australia , Adelaide
Salary
Salary:
Not provided
northline.com.au Logo
Northline
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Previous experience in a call centre/customer care environment is highly regarded
  • Demonstrated ability to work collaboratively within a team environment
  • Exceptional written and verbal communication abilities
  • Able to quickly build rapport with customers and teammates, both locally and interstate
  • Intermediate skills in data entry with accurate typing skills
  • Demonstrated ability to identify, prioritise and resolve problems in a timely manner
  • Strong negotiation skills
Job Responsibility
Job Responsibility
  • Taking inbound customer calls
  • Updating customers and teammates on freight queries via in and outbound calls
  • Assist with customer queries by contacting the appropriate team
  • Respond to email enquires as allocated
  • Communicate delays to customers in a prompt and professional manner
  • Build and maintain strong relationships with all relevant parties
What we offer
What we offer
  • Learning, training and development support – Northline believes in the people we hire, we promote from within, offering career progression within the growing freight and logistics industry
  • Employee recognition programs - That recognise the value that the team and the individual bring to the Northline operation
  • Wellness and benefits programs – Such as our Employee Assistance Program, offering our teammates support, when they need it
  • Regular team building
  • Discounts on travel, fitness and health, entertainment and sports, banking, automotive, flowers, gifts and more
  • Fulltime
Read More
Arrow Right