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Customer Service Officer

https://www.randstad.com Logo

Randstad

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Location:
Australia , Townsville

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Category:
Customer Service

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

Customer Service Officer – Townsville. Are you a proactive communicator with a knack for precision? Join a leading concrete business in Townsville and become the voice of their operations. We aren’t just looking for someone to answer phones; we are looking for a reliable professional to be the heartbeat of our distribution team.

Job Responsibility:

  • Be the voice of our operations
  • Be the heartbeat of our distribution team
  • Identify and resolve customer issues
  • Capture complex orders with the highest level of precision

Requirements:

  • Reliability: You are punctual, professional, and ready to collaborate with your peers in the office 5 days per week
  • Customer Focus: You possess an enthusiastic attitude and a genuine desire to be an integral part of a high-volume order-taking and distribution hub
  • Communication Excellence: You can identify and resolve customer issues while capturing complex orders with the highest level of precision
  • Tech Savvy: You are fully computer literate and comfortable navigating multiple systems
  • Adaptability: You have a proven ability to learn quickly and thrive amidst the challenges of an ever-changing industrial environment
What we offer:
  • Stability: A full-time, permanent position within a booming industry
  • Culture: A supportive and positive team environment where every member is valued
  • Growth: Ongoing mentoring and guidance from outstanding industry leaders and experienced colleagues
  • Future: Genuine career advancement opportunities within our national Australian network

Additional Information:

Job Posted:
May 16, 2026

Expiration:
May 31, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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