Customer Service Officer (Banking) Job at Randstad (Kuala Lumpur)

Retail Customer Service Officer

About the job: If you’ve worked in a fast‑paced retail, banking or hospitality e...

Location

Australia , Katherine

Salary:

40.68 AUD / Hour

Australia Post

Expiration Date

Until further notice

Requirements

Experience in a fast paced retail, hospitality, banking, or similar environment
Competent with Point of sale (POS) and cash handling
Fit to lift up to 16kgs of mail/parcels regularly and stand for your shift
Hold valid working rights

Job Responsibility

Performing sales and service transactions with customers and local small businesses
Managing high value transactions accurately (handling and processing cash, cheques, credit cards and EFTPOS)
Conducting Identity services including Passport application interviews
Promoting our products and services through up-selling and cross-selling, merchandising and other promotional activities
Assisting customers with mail and parcel lodgements
Building rewarding relationships with customers by understanding their needs

What we offer

12% superannuation
District allowance from $7140 annually
Up to 50% Air Conditioning subsidy
Extensive training for 12 weeks
In a permanent position, eligible for an extra 7 days of paid leave per year (5 weeks total)
Long-term investment in your development through training and support
Wellbeing support, recognition, and perks through Post Perks

New

Customer Service Representative

We are looking for a dependable Bilingual Customer Service Representative to sup...

Location

United States , Summerville

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Previous experience in customer service, call center support, or office administration
Ability to handle inbound and outbound calls effectively while resolving customer issues
Experience processing payments, posting transactions, and working with account records
Proficiency with Microsoft Excel, including the use of formulas and basic reporting functions
Strong data entry skills with close attention to detail and accuracy
Ability to manage multiple tasks, stay organized, and meet daily deadlines in a busy office setting
Effective written and verbal communication skills with a detail-oriented approach to customer interactions

Job Responsibility

Manage incoming mail, organize account-related documents, and maintain accurate filing systems for office records
Assist customers by answering questions, resolving service concerns, and providing attentive support through inbound and outbound communication
Enter customer payments, post account activity in the system, and apply deposits, tap fees, and other charges accurately
Reconcile the daily cash drawer by reviewing transaction reports, matching totals to bank deposits, and filing completed reconciliation documents
Create and update customer profiles, including new service setup, final account processing, and meter information entry
Prepare work orders for service corrections, reconnections, and account closures when customers move or require account changes
Compile account information for credit reporting, review data for accuracy, and submit required documentation in a timely manner
Support audits and management requests by preparing correspondence, producing copies, and gathering records as needed

What we offer

Medical, vision, dental, and life and disability insurance
Enrollment in company 401(k) plan

Fulltime

New

Customer Service Representative, GPL - National Servicing Group

Wells Fargo is seeking to hire a Customer Service Representative to be part of o...

Location

Philippines , Taguig City

Salary:

Not provided

Wells Fargo

Expiration Date

August 30, 2026

Requirements

2+ years of Customer Service, Financial Services or Contact Center experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
Must have completed at least two (2) years of college education is required
Proven experience in email-based customer service, outbound support, or business client management within an international bank or financial institution
Excellent written communication skills, with the ability to convey complex banking information clearly and professionally
Preferably with experience and understanding on CSAT / NPS
Strong understanding of banking products and services, including corporate accounts, international wire transfers, and business banking solutions
Proficiency in CRM software, email management tools, and ticketing systems is an advantage
Must be willing to take calls from clients, this is a voice support
Proficient in MS Office applications

Job Responsibility

Support customers and ways to improve inquiries or issues from customers with empathy regarding financial products and services through a variety of channels such as phone, text, chat, video chat and other lines of communication in a fast-paced, high-volume environment
Interact with customer service team and perform moderately complex customer support tasks
Manage risk by following all policies and procedures and staying abreast of changes to them
Advocate for digital services such as online delivery of statements and other documents, eSign paperwork, and any other digital opportunities, as needed
Receive direction from customer service supervisor and escalate non-routine questions
Engage with business clients via email and call to address inquiries, provide updates, and resolve concerns
Responsible for assisting different operations groups with resolving issues, contacting the customer to obtain information, and notifying the customer of a processing issue through variety of channels
Ensure all email communications meet the bank’s compliance, security, and quality standards
Serve as the primary point of contact for assigned business clients, offering personalized service and tailored banking solutions
Assist clients with account management, international transactions, corporate banking services, and policy clarifications

Fulltime

Senior Customer Service Specialist

Senior Customer Service Specialist | Big 4 Bank. Back-Office Excellence | Open B...

Location

Australia , Sydney

Salary:

37.13 - 38.13 AUD / Hour

Randstad

Expiration Date

July 01, 2026

Requirements

Banking experience essential
Customer Service Specialist experience essential
Analytical mindset
Corporate professionalism
Technical aptitude
Leadership potential

Job Responsibility

Develop and review policies and procedures regarding customer relations and service delivery
Open and maintain New Business Traction accounts, ensuring seamless integration with the Open Banking initiative
Manage and train staff to maintain high service standards
Plan and implement after-sales services, including the management of complex refunds and feedback
Collaborate with internal units and service agents to identify and meet evolving customer expectations

What we offer

Work From Home (WFH) options available
4-6 weeks of world-class training

Customer Service Representative

Join a leading company in title and lending solutions, recognized across the cou...

Location

Canada , Oakville

Salary:

45000.00 - 50000.00 CAD / Year

Randstad

Expiration Date

July 19, 2026

Requirements

Strong customer service skills, with experience in client-facing roles
Knowledge or experience in real estate or mortgages
Excellent communication skills (written and verbal)
Comfortable working in a fast-paced environment with tight deadlines and occasional difficult customers
Proficiency in Microsoft Office Suite and ability to learn new systems
Exposure to real estate or mortgages, lending products, banking -finance

Job Responsibility

Handle inbound calls and inquiries from lawyers and law clerks (approximately 70% phone-based)
Process orders for residential title insurance and address related inquiries
Provide updates and information on title insurance and other real-estate-related products
Interact with lawyers and clerks, delivering excellent customer service under tight deadlines
Ensure accuracy in document processing and file management

What we offer

Comprehensive Training
Collaborative Team: Work with experienced professionals in a supportive and dynamic environment
Career Growth: Opportunity to grow within the real estate and mortgage services sector
Benefits: Access to company benefits after probation, including three weeks of vacation

Fulltime

Customer Service Advisor

You will be trained to interact with our nationwide customers, providing advice ...

Location

United Kingdom , St Asaph

Salary:

24980.00 GBP / Year

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Proven experience in providing high quality Customer Service
Handling and resolving customer complaints
Customer Retention
Working in a target driven environment
Superb verbal and written communication skills
Ability to work individually and as part of a team
A flexible and proactive approach to work
Computer literacy including the use of Microsoft Word, Excel, and Outlook (preferred but not mandatory)
Contact Centre experience would be an advantage
Must be eligible to work in UK

Job Responsibility

Engage with customers directly via telephone and e-mail
Provide advice and guidance on all GreenThumb treatments
Recommend treatments according to lawn conditions and recognise opportunities to upsell where appropriate
Onboard new customers according to process and arrange first treatment within agreed SLA
Reschedule treatments for customers
Handle all customer contacts in a professional manner, demonstrating appropriate levels of empathy
Aim to recover any customer expressing dissatisfaction
Ensure accurate records are kept and maintained
Work collaboratively as a team to ensure all KPI’s are met
Act as an ambassador for GreenThumb always

What we offer

22 days annual leave (rising to 26 days with service), plus all public/bank holidays
Well-appointed office environment with free onsite parking
Medical cash plan
Employee discount scheme (discounts on major retail and leisure brands)
Free lawn treatments
Occupational sick pay, maternity pay, paternity pay schemes
Job-specific training and continuous development opportunities
Long-service recognition
Christmas shutdown

Parttime

Distribution Center Customer Service Associate

Job holder is responsible for performing any other duties as assigned by managem...

Location

United States , Mt. Vernon

Salary:

18.50 USD / Hour

NAPA Auto Parts

Expiration Date

Until further notice

Requirements

High School Diploma or equivalent work experience required
2 years + of general office / clerical experience
1 year of bookkeeping experience
Must be able to work in a team environment
Must be detail minded
Must be able to problem solve
Must be able to make decisions
Must have excellent phone skills
Must have great communication skills
Must have complaint handling skills

Job Responsibility

Reviews and corrects coding for bills from HQ
Processes for correcting EDI or keys receipt of parts for incoming freight
Runs reports and reviews " old" open positions
Writes checks at DC and maintains manual check log
Performs end of day accounting for stores and the transferring of funds from local bank account to HQ's bank account
Handle bad checks from customers of stores
Investigates credit card disputes
Answers cash on demand calls by accessing store's AR to get true total of stores purchases
Researches results from jobber short paying DC, identifies and passes on to RGN clerk to do further research into each deducted item
Distributes month end AR statement to stores

What we offer

Health Insurance: Comprehensive medical, dental, and vision plans
Retirement Plan: 401(k) with company match
Paid Time Off: Vacation, personal days, holidays, sick days, and paternal leave
Employee stock purchase plan
tuition reimbursement
professional development opportunities
wellness programs

Fulltime

Distribution Center Customer Service Associate

Job holder is responsible for performing any other duties as assigned by managem...

Location

United States , Mt. Vernon

Salary:

18.50 USD / Hour

Genuine Parts Company

Expiration Date

Until further notice

Requirements

High School Diploma or equivalent work experience required
2 years + of general office / clerical experience
1 year of bookkeeping experience
Must be able to work in a team environment
Must be detail minded
Must be able to problem solve
Must be able to make decisions
Must have excellent phone skills
Must have great communication skills
Must have complaint handling skills

Job Responsibility

Reviews and corrects coding for bills from HQ
Processes for correcting EDI or keys receipt of parts for incoming freight
Runs reports and reviews " old" open positions
Deletes old lines as necessary so parts can be reordered for DC stock
Writes checks at DC and maintains manual check log
Performs end of day accounting for stores and the transferring of funds from local bank account to HQ's bank account
Handles bad checks from customers of stores (do a journal entry and fill out Global Services payment slip)
Investigates credit card disputes
Answers cash on demand calls by accessing store's AR to get true total of stores purchases
Researches results from jobber short paying DC, identifies and passes on to RGN clerk to do further research into each deducted item

What we offer

Health Insurance: Comprehensive medical, dental, and vision plans
Retirement Plan: 401(k) with company match
Paid Time Off: Vacation, personal days, holidays, sick days, and paternal leave
Additional Perks: Employee stock purchase plan, tuition reimbursement, professional development opportunities, and wellness programs

Fulltime

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Customer Service Officer (Banking)

Job Responsibility

Requirements

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