Customer Service Manager - Sport Job at Blu Digital (West Midlands)

Retail Customer Service Assistant Sales Manager

Working in our retail teams, you’ll enhance Betfred customers’ experiences every...

Location

United Kingdom , Fakenham

Salary:

12.71 GBP / Hour

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Be 18+ and have the right to work in the UK
Must be able to work evenings, weekends, and public holidays
Outstanding customer service skills and the ability to engage all customers
A passion for sports, betting and gaming is beneficial but not essential
An eagerness to learn, develop and flourish within the Betfred family.

Job Responsibility

Processing customers’ bets in a timely and attentive manner
Attending to all customer queries quickly and knowledgeably
Engaging customers with expert knowledge of our products and promotions
Supporting key promotional events throughout the sporting calendar
Maintaining a well-presented environment which customers love to be a part of
Being a team player – collaboration is key to improving the customer experience
Handling cash transactions with the upmost care and accuracy
Following our Think 25 policy and adhering to our age verification processes.

What we offer

A competitive rate of pay and pension contribution
Generous discretionary bonus schemes, incentives and competitions
An annual leave entitlement that increases with your length of service
Access to an online GP 24/7, 365 days a year for you and your immediate family
Employee wellbeing support through our Employee Assistance Programme
Enhanced Maternity & Paternity pay
Long service recognition
Access to a pay day savings scheme, financial coach and up to 40% of your earned wage ahead of payday, through Wagestream

Parttime

New

Retail Customer Service - 24 Hours

Working in our retail teams, you’ll enhance Betfred customers’ experiences every...

Location

United Kingdom , Rawtenstall

Salary:

12.71 GBP / Hour

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Be 18+ and have the right to work in the UK.
Must be able to work evenings, weekends, and public holidays.
Outstanding customer service skills and the ability to engage all customers.
An eagerness to learn, develop and flourish within the Betfred family.

Job Responsibility

Processing customers’ bets in a timely and attentive manner.
Attending to all customer queries quickly and knowledgeably.
Engaging customers with expert knowledge of our products and promotions
Supporting key promotional events throughout the sporting calendar.
Maintaining a well-presented environment which customers love to be a part of.
Being a team player – collaboration is key to improving the customer experience.
Handling cash transactions with the upmost care and accuracy.
Following our Think 25 policy and adhering to our age verification processes.

What we offer

A competitive rate of pay and pension contribution
Generous discretionary bonus schemes, incentives and competitions
An annual leave entitlement that increases with your length of service
Access to an online GP 24/7, 365 days a year for you and your immediate family.
Employee wellbeing support through our Employee Assistance Programme.
Enhanced Maternity & Paternity pay
Long service recognition
Access to a pay day savings scheme, financial coach and up to 40% of your earned wage ahead of payday, through Wagestream

Parttime

Customer Service & Sales Officer

Ready to Kickstart a High-Energy Career in Sales? Are you a high achiever who is...

Location

Australia , Malvern

Salary:

35.00 AUD / Hour

Randstad

Expiration Date

July 04, 2026

Requirements

A Natural Communicator: Sharp, polished, and capable of building instant trust over the phone
Resilient & Goal-Oriented: You thrive under pressure, love working to clear KPIs, and love a closing-based sales environment
Well-Rounded: Have a life outside of work? Involved in local sports clubs or active communities? We love team players who bring that competitive, collaborative energy to the office
Experienced in People-Facing Roles: Backgrounds in hospitality, fundraising, retail or phone-based customer service will see you thrive in this position

Job Responsibility

Connecting with Interested Students: You’ll spend your day on the phones engaging directly with warm leads - people who have already reached out and asked for information about our qualifications. Your mission is to understand their career goals and match them with the right course
Managing Your Own Pipeline: You will strategically map out your daily outreach, ensuring every potential student receives a timely, structured follow-up
Driving the Enrollment Process: You'll guide motivated applicants through the enrollment journey, helping them submit their documentation and officially lock in their future career paths
Celebrating Wins & Closing Deals: Working in a high-energy team environment, you’ll focus on building trust and overcoming objections to successfully close enrollments
Maintaining a Premium Database: Between calls, you’ll keep clean, accurate, and detailed notes on your conversations, ensuring our learner data is precise and professional

What we offer

Massive Earning Potential: Base salary + lucrative commissions with an OTE of $100k - $120k
Unrivaled Culture: Join a vibrant, tight-knit growing team
Perks & Incentives: Weekly vouchers, awesome gifts, and early finishes on Fridays if you smash your targets
Great Location: The office is a 5 minute walk from the station
Fast-Track Progression: The business is growing rapidly. Show what you've got during your 6-month probation and fast-track into a senior or leadership role
Visa Friendly: Working Holiday Visas (WHV) are welcome to apply

Fulltime

Sales and Service Manager

Are you looking for a great gig where the work is actually fun? Do you want to w...

Location

United States , Ladera Ranch

Salary:

21.00 - 27.00 USD / Hour

Goldfish Swim School

Expiration Date

Until further notice

Requirements

Ability to work with children
Excellent interpersonal communication and organizational skills
Must pass background examinations (included with training)
High school diploma or GED is required
Bachelor’s degree or higher preferred
Experience as a certified lifeguard, youth sports instructor/coach, camp counselor and/or childcare provider required
Two or more years management experience preferred
Two or more years as a swimming instructor preferred
Lifeguard, CPR/AED and first Aid certification required
Shallow water attendant highly recommended

Job Responsibility

Oversees the quality and success of Goldfish Swim School daily operations including staffing, pool operations, cash management, customer service, retail and vending department, private party operations and workplace employee activities
Directs and controls the daily operations to ensure the school is running according to GSS standard operating procedures
Assists General Manager and department managers with fulfillment the daily tasks
Manages the staff of GSS to ensure high productivity, excellent performance and positive employee satisfaction
Trains and oversees aquatics department to provide superior swim instruction to the students of GSS
Interacts with Deck Supervisors and Golden Teachers on issues related to class scheduling, student progress, customer service and employee performance and training
Provides sales and marketing training to all qualified sales staff
Provides direction in the retail and vending departments to ensure a proper mix of products and pricing is achieved
Trains and oversees private party staff to ensure that the GSS standard operating procedures are being maintained
Gains knowledge and experience in the Links software to achieve a high level of competence in bookings, class scheduling, reporting and administrative functions

What we offer

401(k)
401(k) matching
Bonus based on performance
Employee discounts
Free uniforms
Opportunity for advancement
Training & development
Leadership roles
Flexible hours
Great pay

Parttime

Dutch customer service advisor - sports & fitness

Are you fluent in Dutch? Are you passionate about delivering a unique customer e...

Location

Greece , Athens

Salary:

1350.00 EUR / Month

Randstad

Expiration Date

December 30, 2026

Requirements

Team spirit & flexibility to work in shifts
Excellent verbal & written communication skills
Client-centric mindset
Enthusiasm for bicycles or at least for sports in general. Active sport is a bonus
Native/near native level in the Dutch language
Good command of English
Strong phone contact handling skills and active listening
Customer orientation and ability to adapt/respond to different types of characters
Excellent communication skills
Ability to multi-task, prioritize and manage time effectively

Job Responsibility

Manage incoming calls, chats, messages and emails
Identify and assess customers' needs to achieve satisfaction
Build sustainable relationships of trust through open and interactive communication
Provide accurate, valid and complete information by using the right methods/tools
Meet personal/customer service team targets and case handling quotas
Keep records of customer interactions, process customer accounts and file documents
Follow communication procedures, guidelines and policies

Fulltime

Customer Service Representative

We are seeking an experienced Customer Service Representative to support a high‑...

Location

United States , Rochester

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Minimum 1–2 years of customer service experience, preferably in a call center or virtual environment
Proven experience working in a phone and email queue (autodialer experience strongly preferred)
Strong phone and email etiquette with the ability to communicate clearly and professionally
Experience handling calls, emails, and purchase orders
Familiarity with CRM systems such as ServiceMax and Salesforce
SAP experience is a plus
Ability to follow established procedures and manage daily tasks independently
Comfortable working Pacific Time hours (PST preferred)
No degree required

Job Responsibility

Handle inbound and outbound calls through a round‑robin phone system (Genesis), supporting a high‑volume call queue with scheduled breaks for email work and personal time
Serve as the first point of contact for repair intake requests, including endoscopy and sports medicine equipment
Address customer inquiries, complaints, and repair‑related claims in a professional and efficient manner
Provide support for sales‑related activities, including promotions, installations, and purchase order processing
Accurately document customer interactions, repair requests, and case details in ServiceMax/Salesforce (SAP preferred)
Maintain compliance with consumer laws, internal procedures, and established service guidelines
Collaborate with internal teams to improve customer experience based on feedback and service trends
Monitor customer interactions to identify opportunities for process improvement and enhanced communication
Support repair supervisors and customer care teams by ensuring consistent, high‑quality service delivery

What we offer

medical
vision
dental
life and disability insurance
401(k) plan

Customer Service Advisor

Are you interested in the sports fashion industry? Do you have a constant desire...

Location

Spain , Barcelona

Salary:

Not provided

Babel Profiles

Expiration Date

Until further notice

Requirements

Native or fluent level of German
Full professional level of English
Able to work from Barcelona
Enjoy taking care of and helping people
Team player who is also able to work independently
Attentive, empathetic, flexible and proactive
Good communication skills
Passionate about sports
Eager to learn

Job Responsibility

Delivering a best-in-class consumer experience attending consumers in all sort of questions or issues regarding their orders, services etc. through different channels (issues during pre-sales, mid-sales and after-sales)
Data entry and maintenance of data related to the consumers at a local market level into the CRM platform
Managing cases and E-commerce questions using the software tools provided

What we offer

Base Salary + Annual bonus
Monday to Friday 09:00 to 18:00
Hybrid work model (50% from home)
Adeslas health Insurance
Ticket restaurant (10€ per working day)
Employee discount on ASICS products
Free gym at the office + laundry services
Modern working environment
Joining an international company that is a premium True Sports Performance brand

Fulltime

Customer Service and Swim Instructor

Are you looking for a great gig where the work is actually fun? Do you want to w...

Location

United States , Milford

Salary:

15.75 - 18.75 USD / Hour

Goldfish Swim School

Expiration Date

Until further notice

Requirements

Ability to work with children
Excellent interpersonal communication and organizational skills
Must pass background examinations (included with training)
High school diploma or GED is preferred, or currently in High School
Experience as a certified lifeguard, youth sports instructor/coach, camp counselor and/or childcare provider preferred
Lifeguard, CPR/AED and First Aid certification preferred (Training Provided)

Job Responsibility

Promotes quality customer service and processes sales and registration transactions
Acts as the first point of contact for potential and current Goldfish customers
Presents a positive image for the company
Instructs students on water safety and proper swim techniques based on thorough knowledge of the Goldfish Swim School curriculum
Answers telephones, responds to inquiries, takes messages and screens and directs phone calls in a professional manner
Processes student registrations using effective sales/customer service techniques
Resolves customer concerns/complaints using a professional approach
Assists members with purchases of merchandise and vending
Provides swim instruction based on the Goldfish Swim School curriculum
Evaluates students’ progress, and completes required paperwork in a timely manner

What we offer

401(k) matching
Bonus based on performance
Competitive salary
Flexible schedule
Opportunity for advancement
Paid time off
Paid training
Flexible shifts
Leadership roles
Flexible hours

Fulltime

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Customer Service Manager - Sport

Job Description

Job Responsibility

Requirements

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