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Customer Service Manager - Sport

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Blu Digital

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Location:
United Kingdom , West Midlands

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Contract Type:
Not provided

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Salary:

40000.00 GBP / Year

Job Description:

Are you a standout customer service professional with a passion for sport and a talent for turning every interaction into a first class experience? This is a fast-paced, hands-on opportunity where no two days are the same, ideal for someone who thrives under pressure, loves solving problems, and takes pride in leaving a lasting impression on every customer. We’re looking for someone who goes beyond scripts and standard answers, someone who takes full ownership of queries, communicates confidently across email, phone, and messaging, and isn’t afraid to step up during evenings or weekends to maintain world-class service. You’ll handle everything from resolving delivery issues to building long-term relationships with loyal fans, all while keeping customer satisfaction at the heart of what you do.

Job Responsibility:

  • Turning every interaction into a first class experience
  • Resolving delivery issues
  • Building long-term relationships with loyal fans
  • Keeping customer satisfaction at the heart of what you do

Requirements:

  • Experience in customer service
  • Passion for sports
  • Ability to handle fast-paced, hands-on environment
  • Thrives under pressure
  • Loves solving problems
  • Takes pride in leaving a lasting impression on every customer
  • Goes beyond scripts and standard answers
  • Takes full ownership of queries
  • Communicates confidently across email, phone, and messaging
  • Not afraid to step up during evenings or weekends to maintain world-class service

Additional Information:

Job Posted:
January 11, 2026

Employment Type:
Fulltime
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