Customer Service Manager Benelux Job at Malvern Panalytical (Eindhoven)

Expert customer service benelux

As an expert in customer service, you will ensure that our customers in the Bene...

Location

Germany , Ennepetal

Salary:

Not provided

Faber Group

Expiration Date

Until further notice

Requirements

Commercial training or comparable qualification, preferably in logistics or customer service
At least 2 years of professional experience
Fluent business English is mandatory, French is highly desirable, German is an advantage
Customer- and service-oriented approach to work and a high degree of initiative
Strengths in communication, organization, and assertiveness, as well as quick comprehension
Confident use of MS Office programs, especially Excel

Job Responsibility

Ensure customers in the Benelux and Northern Europe region can rely on a smooth flow of load carriers
Be the first point of contact for all customer concerns and find customer-orientated solutions, from preparing quotations to processing complaints and completing orders
Support the sales manager in the acquisition of new customers and prepare, negotiate and follow up on quotations
Have an open eye for opportunities to improve processes or maximise our impact
Support and advise our existing customers
Prepare and negotiate offers and track orders
Be responsible for handling complaints
Assist in expanding our customer network by acquiring new customers
Compile statistics and reports and always look for opportunities for optimization on this basis

What we offer

Flexible working hours and mobile working
Personnel development, training & coaching, and leadership programs
Internal events
Comprehensive onboarding program that includes a buddy

Expert Logistics Service Benelux Northern Europe

Do you want to grow your logistics expertise in an international environment?As ...

Location

Netherlands , Eindhoven

Salary:

Not provided

Faber Group

Expiration Date

Until further notice

Requirements

Completed commercial training (e.g., Office Management Assistant
ideally Freight Forwarding and Logistics Services or a comparable qualification)
2–5 years of professional experience in a logistics or transport environment
Good knowledge of transport handling, freight exchanges (e.g., Timocom, Teleroute), and ERP systems
Confident use of MS Office (especially Excel) and common ERP systems
Experience working with international customers and CRM systems
Solid understanding of logistical workflows and service‑oriented processes
Strong negotiation and communication skills
High level of intercultural competence and confidence when interacting with diverse stakeholders

Job Responsibility

Consolidation of releases and orders, as well as management and processing of the dispatch planning list
Researching available freight capacities through online searches, freight exchanges, and the ERP system
Managing freight and loading space platforms such as Timocom or Teleroute
Conducting price negotiations, assigning transport orders, and sending relevant documentation to service providers
Processing complaints and clarifying transport invoices in cases of non‑performance
Monitoring lead times, pick‑up and delivery dates, and adjusting clearances and orders in case of deviations
Reporting problematic loading and unloading locations to customer service and field sales teams
Market observation, network maintenance, and preparation of analyses to optimize the transport network

What we offer

Flexible working hours
Mobile work
Training and coaching
Health programs
Internal events
Comprehensive onboarding program including a buddy system

Fulltime

Senior Sales Manager, Benelux

BioCatch is the leader in Behavioral Biometrics, a technology that leverages mac...

Location

Netherlands

Salary:

Not provided

BioCatch

Expiration Date

Until further notice

Requirements

Ideally, 15+ years of experience in selling technology solutions with a recent focus on solution-selling to banks, finance-market, or complex enterprises environments
Experience in selling cyber security, fraud, or authentication solutions with a good knowledge of SaaS/Cloud based solutions
Experience in complex direct sales with a track record of deals with multi-million value bookings with banks, credit card, financial services companies, or similar verticals
A proactive and self-motivated entrepreneurial individual with a consultative sales approach who thrives in a scale-up environment, with a “can-do” mentality and a commitment to succeed
Excellent communication, written and verbal presentation skills with the ability to articulate/communicate business value across multiple stakeholders, through to C-level executives
Willing to undertake frequent domestic and infrequent international travel
Fluent English
Have trusted status within an established network of banking clients in the region and have advanced skills in connecting executive-level prospects
Attitude- (inspire and serve others), Sense of urgency, and preparation are vital abilities for the role

Job Responsibility

Develop sales revenues from new, prospective BioCatch accounts with an emphasis on developing new business from within the target accounts
Drive a strategic account plan for specific accounts, including opportunity management through to successful deal closure while maintaining a dynamic and consultative approach
Establish, cultivate, and develop strategic partnerships with customers, channel, and technology partners in order to execute BioCatch’s GTM strategy
Collaborate with the executive management and BioCatch leadership to exceed sales objectives, expanding BioCatch customer success
Work in partnership with the commercial team, including Business Development, Pre-Sales/Sales Engineering, and Account Management functions to maximize revenue and technology adoption while retaining accountability for customer satisfaction
Develop and enhance BioCatch’s strong brand within our prospective accounts
Successfully executed strategic and operational sales and marketing activities, as well as representing BioCatch at relevant events
Accurately manage forecasting, including pipeline management and company reports

Fulltime

Country Sales Manager Netherlands & BeNeLux

We seek a Dutch speaking dynamic and results-driven Country Sales Manager to joi...

Location

Netherlands , Amsterdam

Salary:

70500.00 - 85000.00 EUR / Year

Herbruck Poultry Ranch

Expiration Date

Until further notice

Requirements

Eight years of field sales experience in an OEM and Dealer environment, preferably within the marine or automotive industry
Ability to manage and strengthen dealer and OEM relationships
technical background and experience is an advantage, especially in the mechanics and electronics
Financial Management
Native Dutch, Fluent French and English level, both written and spoken
Positive attitude and open for new ideas
Customer orientation
Good interpersonal and communication skills – both verbal and written
Displays initiative
Ability to work independently

Job Responsibility

Responsible for Marine Trade Area analysis within the scope: identifying regional strengths and weaknesses and formulating plans to strengthen the dealer network
Implement dealer network changes by evaluating prospective new dealers from a retail, service, and financial viewpoint to determine whether the dealer has the strengths required to operate effectively for the brand(s)
Manage a dealer network by helping to identify and drive improvements in retail performance through improvements in merchandising, local marketing and CRM
Manage the dealer wholesale commitment process to maximise wholesales into the dealer while properly taking into account the dealer’s inventory. Build strong partnerships with the dealer by creating business and marketing plans to drive growth and following them through
Coordinate OEM efforts within the assigned territory to drive potential OEM partnerships
plan and develop sales and service for OEM. Seek and investigate potential new OEM customers within the assigned territory to increase Mercury Marine's business
Actively manage dealer relationships to drive increasing brand loyalty and sales
Actively promote the brands to new and prospective dealers to motivate and drive dealer interest in and desire for them
Represents BeNelux in the monthly planning and SIOP cycle
Contributes significantly to market and competition analytics as well as the creation of countermeasures

What we offer

Disability Insurance
Travel Allowance
Group Pension Scheme
Company Car and Fuel Card
Mobile Phone & Laptop
Sales Incentive Plan at 15%
Homeworking
Employee Discount Program that allows for discounts on Boats, Engines and P&A
Employee Boat Hire Program

Fulltime

New

Account Coordinator

Are you a customer-focused professional who thrives in a dynamic, inside sales e...

Location

Netherlands , Hoofddorp

Salary:

18.03 EUR / Hour

Randstad

Expiration Date

October 04, 2026

Requirements

You have a Higher Professional Education level of working and thinking (Bachelor level). Experience in logistics, supply chain, or a commercial environment gives you a great head start
You speak and write fluent Dutch (native level) and professional English
You are proficient with Microsoft Office and have a commercial, result-driven mindset
You are extremely customer-focused, think in solutions, and strengthen the performance of the entire team

Job Responsibility

As an Account Coordinator, you are the main contact for our customers in the Benelux region. You oversee the full inside sales and service process, ensuring a smooth and professional customer experience
You work closely with your colleagues in the Sales & Support (SAS) team and chip in to support other regions when needed
You maintain strong customer relationships, identify commercial opportunities, and conduct proactive sales campaigns and follow-up activities. You also prepare quotations and contracts
You handle the onboarding of new customers, keep customer data up-to-date, and support the proactive monitoring of customer balances and debtor management
You handle customer enquiries, complaints, and service requests quickly, efficiently, and professionally
You gather valuable signals and insights from the market and actively share them with Key Account Managers and internal stakeholders

What we offer

An attractive hourly wage of € 18.03
Fun team
A full-time position of 40 hours per week
Hybride workplace
Plenty of opportunities to develop

Fulltime

Director, Specialist Sales, Services Business Development

The Data & Services team is a key differentiator for Mastercard, providing the c...

Location

France , Paris

Salary:

Not provided

Mastercard

Expiration Date

Until further notice

Requirements

Deep understanding of the suite of Mastercard Test & Learn value propositions with a thoughtful approach to executing within and across markets
Strong commercial drive with ability to build and monetize senior client relationships based on empathy, thought leadership and subject matter expertise
Strong software or data driven solution selling background with success with 6-12+ month sales cycles
never give up attitude, excellent at ‘pounding the pavement’ through email/phone cold outreach
10+ years of progressively complex hunting sales within Retail, CPG and Restaurants sectors
rolodex of C-Level / EVP / SVP contacts preferred
Experience selling analytical/data products to large new logo in Retail, CPG and Restaurants strong asset
Experience utilizing analytical platforms in a Retail & Commerce environment
Ability to thrive and build robust pipeline with limited lead generation support
Strong networker across relevant stakeholder base with the ability to listen, build common ground and influence in order to effectively advance business opportunities and generate revenues

Job Responsibility

Developing and executing the sales strategy for a key set of prospect accounts within Western Europe (France, Italy, Spain, Benelux, Portugal) to secure multimillion-dollar, multi-year deals
Building and developing a cold pipeline into an active one through hunting new opportunities and/or bringing over your existing relevant network of potential clients, ultimately progressing to signed platform deals
Strong communication and influencing skills, should be a compelling presenter to senior client audiences and able to influence large deals
Ability to seamlessly partner across our Data & Services Sales CBL population
Excellent problem solving and analytics skills and should be able to go head to head with internal stakeholders and customers alike with fact-based thinking
Will serve as the face of Mastercard D&S to senior level client stakeholders, including c-suite

Fulltime

Services Sales Specialist - BeNeLux (Dutch)

Job Family Definition: Sales Specialists are product, services, software or solu...

Location

Netherlands , Bucharest

Salary:

Not provided

Hewlett Packard Enterprise

Expiration Date

Until further notice

Requirements

University or Bachelor's degree preferred
Directly related previous work experience
Demonstrated success in achieving progressively higher quota
Extensive vertical industry knowledge required
Typically 5-8 years advanced sales experience required
Native level of Dutch
Communicative level of English
Deep knowledge of products, solution or service offerings as well as competitor's offerings, to be able to sell expansive systems or services and attached products
Understands the industry and market segment in which key accounts are situated, and integrates this knowledge into consultative selling
Understands the role of IT within area of specialization and how the company's solutions differentially address specific vertical industry challenges as well as their cross-segment capabilities

Job Responsibility

Seek out new opportunities and expands and enhances existing opportunities to build and manage the pipeline in specialty area
Maintains knowledge of competitors in account to strategically position the company's products and services better
Develop pursuit plans and manage the pipeline to ensure alignment with account managers
Establish a professional, working, and consultative, relationship with the client, by developing a core understanding of the unique business needs of the client within their industry
Contributes to proposal development, negotiations and deal closings
Work closely with and supports account manager, providing technical expertise and support, and participating in client engagements up to C- level engagements for more complex solutions in smaller accounts
May focus on growing contractual renewals for mid size accounts with some complexity, to higher-total contract- value renewals
Interface with both internal and external/industry experts to anticipate customer needs and facilitate solutions development
Build sales readiness and reduce client learning curve through effective knowledge transfer in area of specialization

What we offer

Health & Wellbeing
Personal & Professional Development
Unconditional Inclusion

Fulltime

Application Engineer Roofing Benelux

At Etex, our purpose is to inspire new ways of living. We are an international l...

Location

Belgium , Kapelle-op-den-Bos

Salary:

Not provided

URSA Polska sp. z o. o.

Expiration Date

Until further notice

Requirements

Engineering/technical degree or equivalent by experience
Expertise in façade and/or roof construction is a big plus
Previous experience as technical expert with focus on providing solutions
Excellent communication skills and problem solver mindset
Team player attitude
Valid driving license
Fluent in Dutch and English, good knowledge of French is a strong advantage

Job Responsibility

Serve as the primary technical expert for the Benelux and North Europe regions
Provide technical advice and conduct training sessions within the assigned region
Collaborate closely with Sales Managers and Product Managers to ensure strong customer orientation
Offer regular feedback to your line manager to help identify potential applications, products, solutions, and service opportunities for the region
Support certification and testing efforts specific to the region
Ensure all technical assets are accurate and up to date
provide input for asset creation or updates when needed
Join a key technical team supporting regional initiatives
Work remotely with regular international travel required within the region

What we offer

Hybrid and flexible working

Fulltime

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Customer Service Manager Benelux

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