Customer Service Manager Benelux Job at Malvern Panalytical (Eindhoven)

Expert customer service benelux

As an expert in customer service, you will ensure that our customers in the Bene...

Location

Germany , Ennepetal

Salary:

Not provided

Faber Group

Expiration Date

Until further notice

Requirements

Commercial training or comparable qualification, preferably in logistics or customer service
At least 2 years of professional experience
Fluent business English is mandatory, French is highly desirable, German is an advantage
Customer- and service-oriented approach to work and a high degree of initiative
Strengths in communication, organization, and assertiveness, as well as quick comprehension
Confident use of MS Office programs, especially Excel

Job Responsibility

Ensure customers in the Benelux and Northern Europe region can rely on a smooth flow of load carriers
Be the first point of contact for all customer concerns and find customer-orientated solutions, from preparing quotations to processing complaints and completing orders
Support the sales manager in the acquisition of new customers and prepare, negotiate and follow up on quotations
Have an open eye for opportunities to improve processes or maximise our impact
Support and advise our existing customers
Prepare and negotiate offers and track orders
Be responsible for handling complaints
Assist in expanding our customer network by acquiring new customers
Compile statistics and reports and always look for opportunities for optimization on this basis

What we offer

Flexible working hours and mobile working
Personnel development, training & coaching, and leadership programs
Internal events
Comprehensive onboarding program that includes a buddy

Servicenow Team Lead

Sopra Steria offers tailored, end-to-end corporate technology and software solut...

Location

Belgium , Brussels

Salary:

Not provided

Sopra Steria

Expiration Date

Until further notice

Requirements

Bachelor's or master’s degree in Computer Science, Information Technology or a related field
8+ years of experience with ServiceNow – Strong knowledge of ServiceNow modules including ITSM, CSM, ITOM and CMDB
5+ years of experience in senior consultancy and architecture roles
ServiceNow certifications (CSA/CIS) with proven experience leading architecture and design in large scale programs
Strong experience in managing ServiceNow implementation projects and overseeing the migration from legacy platforms to ServiceNow
Experience with ServiceNow Workflows, Automations and Integrations
Ability to translate complex business requirements into functional/technical ServiceNow solutions
Solid knowledge of ITIL processes and best practices
Experience leading and collaborating with teams across local, nearshore and offshore locations
A clear passion for ITSM tools such as ServiceNow

Job Responsibility

Grow a team of specialised ServiceNow consultants within the Benelux market
Be active in the ServiceNow community and share your passion with other business lines and customers
Provide functional and technical guidance and support to the ITSM team and its customers across various ServiceNow modules such as ITSM, CSM, ITOM, ITAM, App Engine and Automation/Workflows
Lead the transition and/or integration from legacy ITSM platform(s) to ServiceNow
Design, integrate and architect ServiceNow solutions/modules to meet business requirements
Define and manage ITSM processes utilizing ServiceNow (Incident & Service Request Management, Problem Management, Configuration Management, Change Management and Release Management)
Manage functional and technical documentation for ServiceNow configuration and customizations
Perform stakeholder management with ServiceNow customers to ensure service governance, quality, continuity, and performance
Stay updated with the latest ServiceNow features and best practices to maintain knowledge and expertise within the ITSM team
Actively contribute to leading practices and share expertise related to the ServiceNow platform

What we offer

A company car or mobility budget
Laptop, phone & phone subscription
A competitive salary and indefinite contract
Insurance coverage, meal vouchers, eco-cheques, and more
Continuous learning opportunities through the Sopra Steria Academy to support your career development

Fulltime

Technical ServiceNow Architect

Sopra Steria is seeking a ServiceNow Evangelist/Ambassador to represent the Serv...

Location

Belgium , Flanders/Brussels

Salary:

Not provided

Sopra Steria

Expiration Date

Until further notice

Requirements

Bachelor's or master’s degree in Computer Science, Information Technology or a related field
8+ years of experience with ServiceNow – Strong knowledge of ServiceNow modules including ITSM, CSM, ITOM and CMDB
5+ years of experience in senior consultancy and architecture roles
ServiceNow certifications (CSA/CIS) with proven experience leading architecture and design in large scale programs
Strong experience in managing ServiceNow implementation projects and overseeing the migration from legacy platforms to ServiceNow
Experience with ServiceNow Workflows, Automations and Integrations
Ability to translate complex business requirements into functional/technical ServiceNow solutions
Solid knowledge of ITIL processes and best practices
Experience leading and collaborating with teams across local, nearshore and offshore locations
A clear passion for ITSM tools such as ServiceNow

Job Responsibility

Grow a team of specialised ServiceNow consultants within the Benelux market
Be active in the ServiceNow community and share your passion with other business lines and customers
Provide functional and technical guidance and support to the ITSM team and its customers across various ServiceNow modules such as ITSM, CSM, ITOM, ITAM, App Engine and Automation/Workflows
Lead the transition and/or integration from legacy ITSM platform(s) to ServiceNow
Design, integrate and architect ServiceNow solutions/modules to meet business requirements
Define and manage ITSM processes utilizing ServiceNow (Incident & Service Request Management, Problem Management, Configuration Management, Change Management and Release Management,…)
Manage functional and technical documentation for ServiceNow configuration and customizations
Perform stakeholder management with ServiceNow customers to ensure service governance, quality, continuity, and performance
Stay updated with the latest ServiceNow features and best practices to maintain knowledge and expertise within the ITSM team
Actively contribute to leading practices and share expertise related to the ServiceNow platform

What we offer

A company car or mobility budget
Laptop, phone & phone subscription
A competitive salary and indefinite contract
Insurance coverage, meal vouchers, eco-cheques, and more
Continuous learning opportunities through the Sopra Steria Academy to support your career development

Fulltime

Customer Success Manager - Benelux, Laser Scanning

Do you have what it takes to drive and maximize customer success for our unique ...

Location

Netherlands

Salary:

Not provided

NavVis GmbH

Expiration Date

Until further notice

Requirements

A Bachelors or Masters degree in Geosystems, Engineering or Computer Science
3+ years of experience in B2B customer success, account management, or consulting
Proven track record of building trusted relationships with B2B clients and delivering measurable business value
Familiarity with the technology, geospatial, or AEC industries (experience at leading industry companies is a plus)
Exceptional organizational, interpersonal, and communication skills to foster strong team dynamics and build trust with both internal and external stakeholders
Willingness to travel across the region to build deeper relationships and address customers' technical needs

Job Responsibility

Act as the trusted advisor for key accounts, building and maintaining strong relationships, synthesizing their business needs, and communicating these insights across internal stakeholders
Conduct regular high-touch customer activities, such as calls, service reviews, and enablement sessions, to deepen engagement and ensure satisfaction
Proactively identify opportunities to increase adoption, usage, or growth within assigned accounts
Track and report on key account health metrics, and lead initiatives to address risks or drive improvements
Communicating effectively at all levels of the organization, keeping stakeholders informed and delivering high-touch support, especially with our User Education and Support teams within the CX organization
Oversee the onboarding process, ensuring smooth early adoption and guiding customers toward achieving measurable success
Serve as the primary escalation point for customer issues, coordinating with internal and external teams to resolve them effectively

What we offer

30 days of paid time off per year
Affordable access to a vast network of fitness and wellness facilities through EGYM Wellpass subsidy
Deutschlandticket subsidy to support sustainable travel using public transport
Flexible working hours and a hybrid work setup
Full visa and relocation support for international candidates
Attractive bike leasing model through JobRad
Competitive compensation package
Up to 4000 EUR employee referral bonus
Financial support for local language classes

Fulltime

New

Export Manager - Vehicle Care Division

After intensive training on our products and solutions and the market of Vehicle...

Location

Belgium , Ieper

Salary:

Not provided

Edgerton Dental Clinic

Expiration Date

Until further notice

Requirements

Qualifications in business or sales, minimum a bachelor’s degree is required
Minimum 5 years of experience in a business-related environment managing international accounts, ideally acquired in a distributor driven sales environment
An optimistic action-oriented person, that likes to hunt for new opportunities
Excellent communication skills, to be able to coordinate actions with customers but also with internal support functions within Ecolab Company
To understand the distributor driven business model and how to grow distribution channels
To be fluent in English
Willingness to travel 50% of your time
Ideally based at driving distance from Ieper, so Benelux, North of France, West of Germany…

Job Responsibility

Own the commercial relationship with our distribution partners, with a focus on all over Europe
Implement the distribution strategy, including planning and controlling
Managing the Sales Budget of your customer portfolio with an ambition and commitment to achieving double digit growth rates
Build up and maintain regular personal contacts with key stakeholders at our distributors (purchasing, sales representatives, sales management, operations)
Contribute to all divisional or cross-functional matters (pricing, marketing, sales promotions, events, seminars, product launches…)
Report sales activities according to guidelines in CRM and monitor sales numbers
Coordinate the sales and demand forecasts with our distributors
Technical support: answering all types of technical questions related to our products and solutions
Train the sales forces of our distributors through training sessions and field sales coaching
Commercial guidance such as follow-up on pricing, orders, together with our customer service etc.

What we offer

Attractive and competitive salary and fringe benefits
Working in a dynamic and international company, where entrepreneurship, innovation, personal relationships, collaboration, and customer service are top priorities

Fulltime

Business Development Manager - Digital insurance software solutions

We are strengthening Comarch’s team in Benelux by looking for a Business Develop...

Location

Belgium , Brussels

Salary:

Not provided

Comarch S.A.

Expiration Date

Until further notice

Requirements

Degree in Economics, Financial Services, IT, Business Administration, Management, or Entrepreneurship
2+ years of work experience (preferably in Financial Services or IT area)
Knowledge of insurance products and processes is required
Knowledge of Life & Pension and Health insurance business lines is a particular asset
Excellent written and spoken command of English
Excellent written and spoken command of French or Dutch (native level in one of the two is required)
Charismatic and optimistic in day-to-day work as well as patient, confident and determined
Strong communication, presentation and negotiation skills
Entrepreneurial spirit, ability to work independently

Job Responsibility

Proactively generating new business opportunities for Comarch with focus on the insurance market in Benelux & France
Create, develop and execute a sales strategy for assigned accounts
Building direct contacts with potential new clients
Contributing to a successful marketing strategy
Lead demos and meetings with existing and prospective customers
Representing Comarch on industry fairs and events
Market analysis (trends, challenges, competition…)
Lead and coordinate proposal preparations with co-operation and support from other departments (pre-sales, R&D, implementation, support, etc.) to prepare on-time, high-quality offers
Contract negotiations
Day-to-day management of existing accounts

What we offer

A competitive salary aligned with your experience and the scope of the role complemented by several extra-legal benefits (e.g. health insurance, home office allowance, representation allowance & internet allowance etc...)
We empower and trust you to deliver results
International working environment. Our start-up minded international team has total support of Comarch global organization
Hybrid working environment: option to work remotely up to 2 days per week
Frequent travel opportunities within/outside the base region
Friendly atmosphere - We all know each other, work as a team and really enjoy our integration meetings
Stable and long-term employment – Comarch has been on the market for more than 30 years and is recognized for the quality of delivered banking software solutions and services

Fulltime

Business Development Manager - Digital insurance software solutions

We are strengthening Comarch’s team in Benelux by looking for a Business Develop...

Location

Belgium , Brussels

Salary:

Not provided

Comarch S.A.

Expiration Date

Until further notice

Requirements

Degree in Economics, Financial Services, IT, Business Administration, Management, or Entrepreneurship
2+ years of work experience (preferably in Financial Services or IT area)
Knowledge of insurance products and processes is required
Knowledge of Life & Pension and Health insurance business lines is a particular asset
Excellent written and spoken command of English
Excellent written and spoken command of French or Dutch (native level in one of the two is required)
Charismatic and optimistic in day-to-day work as well as patient, confident and determined
Strong communication, presentation and negotiation skills
Entrepreneurial spirit, ability to work independently

Job Responsibility

Proactively generating new business opportunities for Comarch with focus on the insurance market in Benelux & France
Create, develop and execute a sales strategy for assigned accounts
Building direct contacts with potential new clients
Contributing to a successful marketing strategy
Lead demos and meetings with existing and prospective customers
Representing Comarch on industry fairs and events
Market analysis (trends, challenges, competition…)
Lead and coordinate proposal preparations with co-operation and support from other departments (pre-sales, R&D, implementation, support, etc.) to prepare on-time, high-quality offers
Contract negotiations
Day-to-day management of existing accounts

What we offer

A competitive salary aligned with your experience and the scope of the role complemented by several extra-legal benefits (e.g. health insurance, home office allowance, representation allowance & internet allowance etc...)
We empower and trust you to deliver results
International working environment
Hybrid working environment: option to work remotely up to 2 days per week
Frequent travel opportunities within/outside the base region
Friendly atmosphere
Stable and long-term employment

Fulltime

Business Development Manager Services

Join Our Team as a Business Development Manager Services in Belgium! Are you rea...

Location

Belgium , Brussels

Salary:

Not provided

Comarch S.A.

Expiration Date

Until further notice

Requirements

Degree in Business, IT & Innovation, Business Administration, Management, Entrepreneurship, Business Engineering, Law, Marketing and Communication or similar
General sales experience in software especially related to one of the areas: CRM, loyalty management, Marketing automation EDI, E-invoicing, data exchange
Deep knowledge and experience working with one or more of following industries: fuel retail, manufacturing, automotive, FMCG, travel and aviation
Excellent communication and presentation skills in English, French/Dutch
Energetic, curious and motivated person
Customer centric mindset: push cold contracts from seed, over lead status to accounts

Job Responsibility

Preparing and conducting presentations for companies active in retail, manufacturing, FMCG, fuel retail, travel and aviation
Executing market analysis, trends identification and content generation dedicated to Comarch’s business in the Benelux Region
Taking the lead in the end to end sales processes: from seed to lead, through negotiations to signature
Daily collaboration with sales, consultants and marketing teams to generate leads, through the preparation, execution and follow-up of meaningful b2b marketing campaigns

What we offer

health insurance
home office allowance
representation allowance
internet allowance
International working environment
Hybrid working environment: option to work remotely up to 2 days per week
Frequent travel opportunities within/outside the base region
Friendly atmosphere
Stable and long-term employment

Fulltime

Customer Service Manager Benelux

Malvern Panalytical

Location:
Netherlands , Eindhoven

Category:
Customer Service

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
February 02, 2026

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Location:Netherlands , Eindhoven

Category:Customer Service

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Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:February 02, 2026

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Contract Type:
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Job Posted:
February 02, 2026