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Brook-St Hiredonline Logo Brook-St Hiredonline · Customer Service

Customer Service Liaison

United Kingdom, London 28000.00 - 30000.00 GBP / Year · Job Posted March 04, 2026
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Job Description

A super successful food services company with a track record of success. They operate across the UK and are known for their quirky, modern take on snacks and their standards of service. Their mission is simple: keep people happy, hydrated, and fuelled throughout their day! Due to growth, they are on the lookout for a Customer Service representative to join their team.

Job Responsibility

  • Being the point of contact for businesses, building relationships, making new relationships and making sure everything is running smoothly
  • Making sure everything looks great, works perfectly, and is stocked with fresh products
  • Handling minor repairs and reporting any bigger issues
  • Using the system to log your tasks and keep things up to date

Requirements

  • B2B Customer Service experience, within the FMCG/Snacks world
  • Ability to pass a DBS check
  • A positive attitude and great customer service skills
  • Attention to detail and reliability
  • Comfortable working independently and managing your own schedule

What we offer

  • Quarter performance-based bonus & annual company-performance bonus
  • Full training and ongoing support
  • 20 days paid holiday (plus bank holidays), increasing with service
  • Internal development & progression
  • Be part of a friendly, supportive team that values what you do
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