Customer Service Junior Analyst Jobs

External Service Operations Junior Analyst

The Identity Access Management Operations (IAM Ops) is a global organization wit...

Location

Hungary , Budapest

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

At least 1 year of relevant experience but fresh graduates are also welcomed
Excellent customer service orientation
Good verbal and written communication in English
Being able to learn to use numerous different systems on a basic level
Ability to set priorities
attention to details and work under pressure
Has to be able to endure monotonous work
Flexibility to work in various shifts

Job Responsibility

Create, modify, and delete user profiles in various systems
Reset passwords
enable IDs based on incoming client requests
Provide customer service via ticket management systems
Ensure corporate information security policies are followed
Possible shift-work including public holidays

What we offer

Cafeteria Program
Home Office Allowance (for colleagues working in hybrid work models)
Paid Parental Leave Program (maternity and paternity leave)
Private Medical Care Program and onsite medical rooms at our offices
Pension Plan Contribution to voluntary pension fund
Group Life Insurance
Employee Assistance Program
Access to a wide variety of learning and development programs, online course libraries and upskilling platforms, such as Udemy and Degreed
Flexible work arrangements to support you in managing work - life balance
Career progression opportunities across geographies and business lines

Fulltime

Reference Data Services Analyst

The Reference Data Services Analyst 2 is a developing professional role. Applies...

Location

Colombia , Bogotá

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

0-2 years of relevant experience in client/counterparty/account data management within a global financial services organization
Good awareness of client needs/expectations
Financial services related qualifications (e.g. IAQ or similar)
Bachelor's/University degree or equivalent experience

Job Responsibility

Day to day oversight and contribution to creation and maintenance of customer accounts, security and pricing data within multiple systems across multiple teams
Identify opportunities for improvements to quality of data and client service levels
Acts as backup for manager
Provides direction and guidance to team, evaluating performance, making recommendations and identifying training requirements
Responsible for the successful management and delivery of project initiatives and for the supervision of junior staff to ensure delivery of their tasks which contribute to the projects
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup

Fulltime

Logistics Analyst, Junior

KAIROS, Inc is searching for an energetic, experienced, and highly motivated Log...

Location

United States , St. Inigoes

Salary:

70000.00 - 80000.00 USD / Year

KAIROS Inc

Expiration Date

Until further notice

Requirements

Experience with DoD Logistics and Sustainment practices and policies
Familiar with DoD supply chain and material management processes
Strong Skills in Microsoft office Suite to include Excel, SharePoint, Word & PowerPoint
Strong problem-solving skills, analysis, commensurate written documentation and presentation skills
Ability to execute with accuracy, precision, and attention to detail
Ability to work independently and in a team environment
Excellent verbal and written communication skills
Ability to travel up to 10% to Gov’t inventory locations
Strong customer relations, analytics, documentation skills
Self-starter, highly motivated, strong work ethic with a commitment to quality

Job Responsibility

Understands Logistics and Sustainment systems
Ability to map functionality, input/output requirements, and provides recommendations on how to incorporate data into decision making
Assists in the development, analysis and review of Integrated Logistics Support (ILS) plans
Assists in the development, execution, analysis and review implementation of Life Cycle Sustainment Plans (LCSP)
Provides material analysis and recommendations in the areas of high demand, low density, acquisition approach, delivery, level of repair, inventory management, configuration management, and obsolescence tracking
Provides recommendations for sustainment supply support to ensure all assets and inventories are properly stocked and available for applicable use
Understands, Reviews and provides input into Master Equipment Lists (MEL), Bill of Material (BOM) and risks register
Coordinates with all functional leads to include engineering, supply, program management, acquisition and finance to ensure configuration management is current
Provides supply chain support and risk management to ensure risks are monitored, resolved, or mitigated and accepted to maintain supply-chain efficiency, and minimize costs
Attend meetings and reviews in person, as required

What we offer

Medical Coverage
Employer Paid Dental, Vision, Basic Life/AD&D, Short-Term/Long-Term Insurance
Health Savings Account with Contribution by Employer
401K Plan with Employer Matching
Annual Discretionary Bonuses
Paid Time Off
Eleven (11) Paid Holidays
Certification reimbursement program
Tuition Reimbursement Program
Paid Parental Leave

Fulltime

Junior Data Analyst

Technical team at Qualient is hiring for a Junior Data Analyst or a recent Gradu...

Location

Salary:

Not provided

Qualient Solutions

Expiration Date

Until further notice

Requirements

Proven exposure to Data Analysis or entry level experience as a Data Analyst
Understanding of Cloud analytics technologies would be advantageous
Knowledge of digital analytics solutions (ie Adobe Analytics or Google Analytics) and other traditional analytics solutions
Understanding of Google sheets and Google App Script
Proven track record of developing and delivering quality analytics
Ability to improve automation of output creation
Experience of sourcing and quality checking different data sources is an advantage
Excellent Communication Abilities – to be able to communicate results and ideas

Job Responsibility

Develop deep customer analytics and operational insights that improve the overall Digital Service performance
Hands-on technical analytical position

Engineering Lead Analyst

The Engineering Lead Analyst is a senior level position responsible for leading ...

Location

Hungary , Budapest

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

6-10 years of relevant experience in an Engineering role
Experience working in Financial Services or a large complex and/or global environment
Project Management experience
Consistently demonstrates clear and concise written and verbal communication
Comprehensive knowledge of design metrics, analytics tools, benchmarking activities and related reporting to identify best practices
Demonstrated analytic/diagnostic skills
Ability to work in a matrix environment and partner with virtual teams
Ability to work independently, multi-task, and take ownership of various parts of a project or initiative
Ability to work under pressure and manage to tight deadlines or unexpected changes in expectations or requirements
Proven track record of operational process change and improvement

Job Responsibility

Serve as a technology subject matter expert for internal and external stakeholders and provide direction for all firm mandated controls and compliance initiatives, all projects within the group and in creating a technology domain roadmap
Ensure that all integration of functions meet business goals
Define necessary system enhancements to deploy new products and process enhancements
Recommend product customization for system integration
Identify problem causality, business impact and root causes
Exhibit knowledge of how own specialty area contributes to the business and apply knowledge of competitors, products and services
Advise or mentor junior team members
Impact the engineering function by influencing decisions through advice, counsel or facilitating services

What we offer

Cafeteria Program
Home Office Allowance (for colleagues working in hybrid work models)
Paid Parental Leave Program (maternity and paternity leave)
Private Medical Care Program and onsite medical rooms at our offices
Pension Plan Contribution to voluntary pension fund
Group Life Insurance
Employee Assistance Program
Access to a wide variety of learning and development programs, online course libraries and upskilling platforms, such as Udemy and Degreed
Flexible work arrangements to support you in managing work - life balance
Career progression opportunities across geographies and business lines

Fulltime

Engineering Lead Analyst

The Engineering Lead Analyst is a senior level position responsible for leading ...

Location

United States , Irving

Salary:

125760.00 - 188640.00 USD / Month

Citi

Expiration Date

Until further notice

Requirements

6-10 years of relevant experience in an Engineering role
experience working in Financial Services or a large complex and/or global environment
project management experience
consistently demonstrates clear and concise written and verbal communication
comprehensive knowledge of design metrics, analytics tools, benchmarking activities and related reporting to identify best practices
demonstrated analytic/diagnostic skills
ability to work in a matrix environment and partner with virtual teams
ability to work independently, multi-task, and take ownership of various parts of a project or initiative
ability to work under pressure and manage to tight deadlines or unexpected changes in expectations or requirements
proven track record of operational process change and improvement

Job Responsibility

Serve as a technology subject matter expert for internal and external stakeholders and provide direction for all firm mandated controls and compliance initiatives, all projects within the group and in creating a technology domain roadmap
ensure that all integration of functions meet business goals
define necessary system enhancements to deploy new products and process enhancements
recommend product customization for system integration
identify problem causality, business impact and root causes
exhibit knowledge of how own specialty area contributes to the business and apply knowledge of competitors, products and services
advise or mentor junior team members
impact the engineering function by influencing decisions through advice, counsel or facilitating services
appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency

What we offer

Discretionary and formulaic incentive and retention awards
medical, dental & vision coverage
401(k)
life, accident, and disability insurance
wellness programs
paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays

Fulltime

Engineering Lead Analyst

The Engineering Lead Analyst is a senior level position responsible for leading ...

Location

United States , Irving

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

6-10 years of relevant experience in an Engineering role
experience working in Financial Services or a large complex and/or global environment
project management experience
consistently demonstrates clear and concise written and verbal communication
comprehensive knowledge of design metrics, analytics tools, benchmarking activities and related reporting to identify best practices
demonstrated analytic/diagnostic skills
ability to work in a matrix environment and partner with virtual teams
ability to work independently, multi-task, and take ownership of various parts of a project or initiative
ability to work under pressure and manage to tight deadlines or unexpected changes in expectations or requirements
proven track record of operational process change and improvement

Job Responsibility

Serve as a technology subject matter expert for internal and external stakeholders and provide direction for all firm mandated controls and compliance initiatives, all projects within the group and in creating a technology domain roadmap
ensure that all integration of functions meet business goals
define necessary system enhancements to deploy new products and process enhancements
recommend product customization for system integration
identify problem causality, business impact and root causes
exhibit knowledge of how own specialty area contributes to the business and apply knowledge of competitors, products and services
advise or mentor junior team members
impact the engineering function by influencing decisions through advice, counsel or facilitating services
appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency

What we offer

medical, dental & vision coverage
401(k)
life, accident, and disability insurance
wellness programs
paid time off packages including planned time off (vacation), unplanned time off (sick leave), and paid holidays

Fulltime

Engineering Lead Analyst

The Engineering Lead Analyst is a senior level position responsible for leading ...

Location

Canada , Mississauga

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

6-10 years of relevant experience in an Engineering role
experience working in Financial Services or a large complex and/or global environment
project management experience
consistently demonstrates clear and concise written and verbal communication
comprehensive knowledge of design metrics, analytics tools, benchmarking activities and related reporting to identify best practices
demonstrated analytic/diagnostic skills
ability to work in a matrix environment and partner with virtual teams
ability to work independently, multi-task, and take ownership of various parts of a project or initiative
ability to work under pressure and manage to tight deadlines or unexpected changes in expectations or requirements
proven track record of operational process change and improvement

Job Responsibility

Product and design led thinking to promote the art of the possible
injects framework and structure to deconstruct complex problem statements
cross strategy considerations identified to any focused initiative
serve as a technology subject matter expert for internal and external stakeholders and provide direction for all firm mandated controls and compliance initiatives, all projects within the group and in creating a technology domain roadmap
ensure that all integration of functions meet business goals
define necessary system enhancements to deploy new products and process enhancements
recommend product customization for system integration
identify problem causality, business impact and root causes
exhibit knowledge of how own specialty area contributes to the business and apply knowledge of competitors, products and services
advise or mentor junior team members

Fulltime

Customer Service Junior Analyst

Citi

Location:
Malaysia , Kuala Lumpur

Category:
Customer Service

Contract Type:
Employment contract

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
March 22, 2025

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Location:Malaysia , Kuala Lumpur

Category:Customer Service

Contract Type:Employment contract

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:March 22, 2025

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Location:
Malaysia , Kuala Lumpur

Category:
Customer Service

Contract Type:
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Job Posted:
March 22, 2025