Customer Service Intern

Customer Service Intern F/M/X. Contract management Team is responsible for handling customer and dealer requests. It is responsible for Customer journey from leasing contract activation to contract billing and closure. What awaits you? Responsible for the proper and effective execution of the tasks related to contract administration and customer service (including contract early termination, billing and closure, EoT process execution, schedule changes etc.) according to BMW Financial Services Poland procedures. Responsible for performing End Of Term and early termination tasks. Responsible for the execution of the day-to-day business tasks related to customer service, including fine tickets process execution, incoming correspondence handling, issuance of invoices on installments, fees and other titles, assignment of rights process handling and collaterals management administration. Responsible for BMW FS customers problems and requests handling. What should you bring along? Student status. Good communication and interpersonal skills. Team work. Experience in customer service would be a bonus. MS Office knowledge. Good organization and attention to detail. Customer-oriented attitude and willingness to learn. . You enjoy working in an international team and are passionate about customer service? Apply now! What we offer? Flexible working hours adjusted to your studies. Friendly and supportive work environment. Opportunity to gain valuable professional experience. Training and onboarding support. Type of employment: limited, 1 year. Working hours: 35-40 hours. At the BMW Group, we place great importance on equal treatment and equal opportunities. Our recruiting decisions are based on the personality, experience, and skills of the applicants.