Customer Service, Inbound Sales & Marketing Assistant Job at Office Angels (Exeter)

New

Customer Service Representative

We are looking for a Customer Service Representative to join a long-term contrac...

Location

United States , Milwaukee

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

2+ years of experience in customer service, call center support, order management, or a related customer-facing role
Ability to manage inbound calls and customer inquiries professionally while maintaining accuracy and responsiveness
Experience with order entry, order status communication, and routine issue resolution in a business environment
Strong written and verbal communication skills with the ability to collaborate effectively across multiple departments
Highly organized and process-oriented, with solid attention to detail and the ability to manage multiple tasks at once
Comfortable working in a team setting and adapting to changing priorities in a fast-paced environment
Demonstrated problem-solving skills, sound judgment, and a dependable work ethic
Proficiency using business systems and reference tools to document activity, track orders, and support customer needs

Job Responsibility

Build a strong understanding of assigned customers, including their products, purchasing patterns, key contacts, account priority, and other business considerations that affect service needs
Partner closely with sales, engineering, and related internal teams to gather account information and ensure customer requests are handled accurately and efficiently
Respond promptly to service concerns involving complaints, returns, credits, shipment follow-up, and order adjustments while working to achieve positive customer outcomes
Monitor quotations and open orders using available data so customers receive timely updates and accurate status information
Stay informed about product updates, account changes, and representative assignments that may affect customer communication or order processing
Maintain useful reference materials and contribute ideas that improve departmental workflows, consistency, and service quality
Coordinate with engineering, marketing, product support, quality, planning, and shipping teams to address application questions and customer inquiries
Assist with transactional support such as order entry, status requests, inbound customer communication, and basic issue handling during periods of increased workload or transition activity
Contribute to a team-oriented environment by helping coworkers balance priorities and meet service expectations when coverage is needed

What we offer

Access to top jobs
competitive compensation
benefits
free online training
medical insurance
vision insurance
dental insurance
life and disability insurance
401(k) plan

Fulltime

New

Customer Service Representative

We are looking for a Customer Service Representative to join our team in a Long-...

Location

United States , Milwaukee

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

2+ years of customer service experience, preferably in a call center, manufacturing, or order management environment
Experience handling order entry, inbound calls, and customer inquiries with accuracy and professionalism
Ability to manage multiple tasks in a structured, process-oriented manner while meeting deadlines
Strong communication skills with the ability to work effectively across internal teams and with external customers
Proven attention to detail when updating records, tracking orders, and responding to customer issues
Problem-solving skills and sound judgment when addressing routine service concerns and escalations
Comfortable working collaboratively in a team setting and assisting coworkers during high-volume periods

Job Responsibility

Build a strong understanding of assigned customers, including their products, purchasing patterns, key contacts, and service expectations
Partner closely with sales, engineering, and other internal teams to gather information needed to respond accurately to customer requests
Resolve customer concerns related to returns, shipment follow-up, credits, adjustments, and complaints in a timely and thorough manner
Monitor quotes and open orders to help maintain awareness of timelines, status changes, and customer commitments
Stay informed on product updates, account changes, and representative assignments that may affect customer communication or order handling
Maintain organized reference materials and contribute ideas that improve workflow efficiency and service consistency
Communicate effectively with departments such as quality, planning, shipping, marketing, and product support to address inquiries and application-related questions
Provide day-to-day assistance with order entry, inbound customer contact, status requests, and basic issue handling while supporting team workload as needed

What we offer

medical
vision
dental
life and disability insurance
enrollment in company 401(k) plan

Fulltime

New

Customer Service Representative

We are looking for a Customer Service Representative to support customer-facing ...

Location

United States , Milwaukee

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

At least 2 years of experience in customer service, call center support, order entry, or a similar customer-facing role
Ability to handle inbound and outbound customer communication clearly, professionally, and with strong follow-through
Experience managing order-related activity, status requests, and routine customer issues with a high level of accuracy
Strong organizational skills with a structured, process-oriented approach to daily work and changing priorities
Effective collaboration skills and the willingness to work as part of a team to meet service expectations
Solid problem-solving ability, attention to detail, and time management skills in a deadline-driven environment
Comfort learning product information, internal procedures, and customer-specific requirements through provided training

Job Responsibility

Build a strong understanding of assigned customers, including their products, purchasing patterns, key contacts, and service expectations to provide informed support
Partner closely with sales, engineering, and other internal stakeholders to gather customer-related information and respond effectively to inquiries
Manage customer concerns involving returns, shipment follow-up, credits, adjustments, and complaints with urgency and professionalism
Enter and update orders accurately while monitoring quote activity and order progress to help maintain timely communication with customers
Stay informed on product updates, account changes, and representative assignments so customer interactions remain accurate and current
Maintain useful reference materials and contribute ideas that improve service workflows, documentation, and team efficiency
Work across departments such as quality, planning, shipping, marketing, and product support to address application questions and service needs
Assist with high-volume transactional tasks, including inbound customer communication, outbound follow-up, basic issue handling, and shared team workload support when needed

What we offer

medical
vision
dental
life and disability insurance
401(k) plan

Sales Assistant

Location

United States , Grand Rapids

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Previous experience in an administrative, sales support, or customer-facing office role
Strong written and verbal communication skills with the ability to interact effectively with visitors, residents, and staff
Proficiency with CRM platforms and standard office systems for data entry, reporting, and document preparation
Demonstrated ability to manage multiple priorities, maintain organized records, and follow through on details
Comfortable handling inbound calls, visitor inquiries, and general front-office responsibilities in a detail-oriented setting
Experience supporting events, coordinating materials, or assisting with marketing-related activities is preferred
Familiarity with business tools such as Concur, Crystal Reports, ADP, or similar software is a plus

Job Responsibility

Welcome visitors to the sales office, respond to general questions, and connect them with the appropriate sales team members based on their needs
Support community tours by assisting with scheduling, preparation, and guided visits for residential and assisted living areas when requested
Prepare letters, reports, tracking documents, and other administrative materials for the sales leadership team and department staff
Enter, maintain, and review inquiry information in CRM and related sales systems to help ensure records remain accurate and up to date
Keep the office organized and ready for guests by managing files, promotional materials, storage areas, and supply inventory
Assemble and review applicant and reservation documentation to confirm required forms are complete and properly organized
Coordinate move-in support activities by preparing welcome materials, organizing orientation packets, and arranging hospitality assistance for new residents
Help plan and carry out marketing events by managing invitations, tracking responses, preparing event materials, and coordinating space setup with internal and external partners
Maintain marketing packets and brochures for distribution, including working with support staff or volunteers to assemble materials as needed

What we offer

Medical, vision, dental, and life and disability insurance
401(k) plan

Fulltime

Sales Assistant

Location

United States , San Francisco

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Demonstrated experience in sales support, sales administration, or a similar customer-facing coordination role
Strong verbal and written communication skills with a detail-oriented approach suited to front-desk and leadership-facing interaction
Advanced proficiency with Microsoft Outlook, including calendar management and scheduling across multiple priorities
Solid working knowledge of Microsoft Office applications, with the ability to prepare documents, correspondence, and presentation materials
Proven ability to manage several tasks at once while staying organized in a high-activity environment
Comfortable working closely with direction from leadership while maintaining accuracy, responsiveness, and attention to detail
Background in inside sales, direct sales, inbound sales, outbound sales, or related sales functions is preferred

Job Responsibility

Coordinate calendars, appointments, and site visits for sales leadership while helping maintain consistent follow-up with prospective clients and partners
Prepare and organize admissions documents, marketing packets, printed collateral, and outgoing correspondence to support day-to-day sales activity
Assist with presentations, events, and community engagement efforts by managing logistics, materials, and communication with participants
Support move-in coordination by tracking timelines, confirming required details, and helping ensure a smooth experience for incoming residents and families
Maintain accurate sales-related records, updates, and activity tracking to help the team stay informed and organized
Provide administrative and operational assistance to sales and marketing leadership, adjusting priorities as business needs shift
Respond effectively to inquiries and interact well with employees, visitors, and senior leaders across the organization
Contribute to broader sales support tasks as needed to help maintain continuity during this contract coverage period

What we offer

medical, vision, dental, and life and disability insurance
401(k) plan

Customer Service Representative

We are looking for a Customer Service Representative to join our team in Fort Wo...

Location

United States , Fort Worth

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

High school diploma, GED, or equivalent practical experience in a customer service or sales support environment
Experience in customer service, call center support, or a similar role involving frequent interaction with clients
Ability to process orders, sales quotes, and related documentation with strong attention to detail
Comfortable handling both inbound and outbound calls in a detail-focused and service-focused manner
Strong organizational skills with the ability to manage multiple priorities and follow through on time-sensitive requests
Proficiency with data entry and general office systems used for order management and document handling
Effective written and verbal communication skills when working with customers, sales teams, and internal departments

Job Responsibility

Manage the full cycle of customer-facing sales support activities, including preparing quotes, entering orders, and updating change requests accurately and on time
Serve as a primary point of contact for customers by handling inbound inquiries and placing outbound calls related to delivery timelines, order updates, payment matters, and sales documentation
Retrieve and upload quotes, orders, and survey-related materials through customer portals while ensuring records remain complete and current
Coordinate survey processing with cross-functional partners such as Quality and Accounting to keep customer requirements and internal follow-up aligned
Forward customer requests involving payment terms or account-related changes to the appropriate accounting contacts for review and action
Provide day-to-day assistance to outside sales and marketing teams, including helping with event and tradeshow logistics when needed
Perform data entry and document tracking within company systems to support accurate reporting, recordkeeping, and workflow management
Record customer feedback, including compliments and complaints, and assist with general office support such as front desk coverage, incoming calls, and mail distribution
Support additional sales department activities as priorities shift, while managing multiple tasks in a fast-paced onsite environment

What we offer

medical
vision
dental
life and disability insurance
401(k) plan
free online training

Fulltime

Sales Assistant

We are looking for a Sales Assistant to support customer growth and day-to-day s...

Location

United States , South Plainfield

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Experience in inside sales, direct sales, or a customer-facing sales support role
Ability to handle inbound and outbound sales activity while managing multiple priorities effectively
Strong communication skills with the ability to explain product details, pricing, and solutions clearly to customers
Proven accuracy in order entry, quotation preparation, and general sales administration
Comfortable using computers, office software, and standard business equipment for daily tasks
Strong organizational skills and attention to detail in a fast-paced, team-oriented environment
Ability to work collaboratively with sales, purchasing, vendors, and other internal departments
Detail-oriented approach to customer service with a focus on responsiveness, problem-solving, and relationship building

Job Responsibility

Build and maintain strong customer relationships by responding promptly to inquiries and providing clear product and application information
Identify customer needs and recommend suitable materials or alternatives based on specifications, availability, and cost considerations
Prepare and process quotes, sales orders, returns, and related transactions with a high level of accuracy and attention to detail
Communicate pricing, credit terms, and order conditions in alignment with established company guidelines and account parameters
Drive revenue growth by recognizing opportunities for cross-selling, upselling, and add-on sales during customer interactions
Coordinate with vendors and internal teams to confirm product availability, shipment timing, and expected delivery dates, escalating urgent orders when needed
Track open orders and scheduled shipments to help ensure on-time delivery and keep customers informed of status updates
Maintain organized customer records, provide requested catalogs or samples, and share insights on customer satisfaction trends with the broader team
Stay informed on product updates, market developments, and customer preferences through meetings, training sessions, trade events, and industry resources
Support inventory-related activities, communicate notable demand changes to purchasing, and uphold high standards in all customer and vendor interactions

What we offer

medical
vision
dental
life and disability insurance
401(k) plan

Fulltime

Customer Service Representative

We are looking for a part-time Customer Service Representative to join our team ...

Location

United States , Oshkosh

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Proven experience in customer service, preferably in a call center or similar environment
Proficiency in Microsoft Office applications, including Word, Excel, and Outlook
Familiarity with order entry systems and inventory management
Strong communication and interpersonal skills for handling inbound and outbound calls
Ability to collaborate effectively with cross-functional teams
Detail-oriented with strong organizational and problem-solving abilities
Knowledge of export documentation processes is a plus
Previous experience managing customer complaints and resolving issues is preferred

Job Responsibility

Process customer requests for quotes and purchase orders promptly and accurately
Respond to inquiries regarding order status, pricing, and product information
Collaborate with sales representatives and account managers to address customer needs and concerns
Ensure all sales orders, shipment documents, and export paperwork comply with company policies and procedures
Maintain records of sales activity, customer commitments, and complaints to support the Vice President of Sales & Marketing
Coordinate with engineering, manufacturing, shipping, and accounting teams to deliver quality products and services
Expedite urgent orders through the system when necessary
Use Microsoft Office tools and internal systems to manage data entry, pricing, and inventory tasks
Assist in developing and maintaining a consistent customer service process
Review and resolve customer complaints in collaboration with relevant departments, escalating major issues when required

What we offer

Competitive compensation and benefits
Free online training
Medical, vision, dental, and life and disability insurance
Enrollment in company 401(k) plan

Parttime

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Customer Service, Inbound Sales & Marketing Assistant

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Job Responsibility

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