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Customer Service, Inbound Sales & Marketing Assistant

https://www.office-angels.com Logo

Office Angels

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Location:
United Kingdom , Exeter

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Contract Type:
Not provided

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Salary:

12.50 - 13.00 GBP / Hour

Job Description:

Temporary role with a respected UK manufacturer of leisure and lifestyle appliances. The company values genuine care for customers and colleagues alike with a supportive, family-oriented culture. Opportunity to grow in a fast-paced, customer-focused environment.

Job Responsibility:

  • Provide outstanding customer service via phone, email, and occasional face-to-face interactions
  • Respond to inbound sales enquiries and confidently upsell or cross-sell when appropriate
  • Collaborate with the marketing team on campaigns, content creation, and customer engagement
  • Build lasting relationships with customers, dealers, and internal teams
  • Handle queries and complaints with professionalism, empathy, and emotional intelligence
  • Stay curious and informed - develop deep product knowledge and share it with pride

Requirements:

  • Confident, proactive self-starter with a can-do attitude
  • Calm under pressure and resilient in the face of challenges
  • Excellent verbal and written communication skills
  • Natural relationship-builder with emotional intelligence and empathy
  • Detail-oriented with strong problem-solving abilities
  • Enthusiastic, curious, and eager to grow within the business
  • Collaborative team player who embraces friendly, family-first values
What we offer:
  • Fantastic benefits
  • Supportive environment
  • Potential to become permanent

Additional Information:

Job Posted:
September 26, 2025

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:

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