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Customer Service Graduate

United States, Spring 18.61 - 39.42 USD / Hour · Job Posted March 04, 2026
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Job Description

This role is part of the Professional Readiness & Excellence Program (PREP), a 12–24 Month Rotational Program for High‑Potential Early Career Talent within the Office of the Chief Operating Officer (OCOO). The program offers rotations across core OCOO functional areas, giving graduates broad exposure, impactful project experience, leadership visibility, and a fast‑paced development environment.

Job Responsibility

  • Work on strategic, operational, and transformational initiatives across multiple OCOO teams
  • Gain hands‑on experience in service excellence, operations transformation, digital strategy, process engineering, customer delivery, financial analysis and insight generation, and executive‑level program management

Requirements

  • Recent graduate (Bachelor’s or Master’s) in Business, Finance, Engineering, Data Analytics, Supply Chain, IT, or related fields
  • Ability to work with cross‑functional teams across global time zones
  • Demonstrated leadership capability through internships, student leadership, or project work
  • High learning agility, self‑drive, and adaptability
  • Outstanding written & verbal English communication

Nice to have

  • Experience with process analysis, financing operations, digital tools, workflow mapping, AI or automation
  • Internship experience in financial institutions, operations, strategy, digital, or customer‑facing roles
  • Strategic thinking & systems understanding
  • Business acumen and data‑driven decision making
  • Customer‑centric mindset
  • Adaptability & comfort navigating ambiguity
  • Professional maturity and strong relationship‑building skills

What we offer

  • Health & Wellbeing
  • Personal & Professional Development
  • Unconditional Inclusion

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