CrawlJobs Logo

Customer Service - German Speaking (Inbound)

collinsongroup.com Logo

Collinson

Location Icon

Location:
South Africa , Cape Town

Category Icon

Job Type Icon

Contract Type:
Not provided

Salary Icon

Salary:

Not provided

Job Description:

Taking inbound calls in a professional manner; handling and overcoming objections in a professional and effective manner; adhering to targets; taking inbound calls from an international customer base; handling both internal and external email correspondence to and from clients in line with quality standards; working towards resolution time periods, quality standards and targets

Job Responsibility:

  • Taking inbound calls in a professional manner
  • handling and overcoming objections in a professional and effective manner
  • adhering to targets
  • taking inbound calls from an international customer base
  • handling both internal and external email correspondence to and from clients in line with quality standards
  • working towards resolution time periods, quality standards and targets

Requirements:

  • Fluent in speaking, writing and reading German (and English)
  • Dealing with clients via phone – above average telephonic communication skills
  • Ability and willingness to work weekends and shifts as and when required
  • Proven exposure to flexibility and easily adaptable to pressurized environments and change
  • Proven customer service orientation and problem-solving ability in previous roles/career
  • Must have applied foreign language in a corporate environment
  • Ability to multitask

Nice to have:

  • Experience with working to targets
  • Familiarity with call centre culture/environment
  • Exposure to travel, either work related or extensive personal travel

Additional Information:

Job Posted:
January 19, 2026

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for Customer Service - German Speaking (Inbound)

German speaking Concierge

Are you passionate about delivering premium service and making the impossible ha...
Location
Location
Portugal , Lisbon
Salary
Salary:
21000.00 EUR / Year
bluselection.com Logo
Blu Selection
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Native or near-native German level and strong English skills
  • Experience in customer service, hospitality, travel, or luxury service environments
  • Excellent written and verbal communication skills
  • Calm and reliable approach, even in high-expectation situations
  • Strong organizational skills, adaptability, and attention to detail
Job Responsibility
Job Responsibility
  • Handling inbound VIP client requests via phone, email, and chat in both German and English
  • Organizing tailor-made travel arrangements and exclusive reservations
  • Advising clients on luxury restaurants, events, shopping, and cultural experiences
  • Managing urgent or complex cases while maintaining discretion and efficiency
  • Providing a consistently high standard of personalized service from initial request to resolution
What we offer
What we offer
  • Permanent contract with a 3-month probation period
  • 40-hour workweek with rotating 24/7 shifts, with a night shift Bonus of 25%
  • Attractive performance bonus paid quarterly
  • Hybrid work model after 3 months
  • Meal voucher card: €8 net per worked day
  • 30€ monthly transport allowance
  • Full health insurance coverage including dental and optical coverage after 6 months
  • 3 weeks of training + 3 weeks of nesting, fully supported
  • Fulltime
Read More
Arrow Right

German customer service agent

This is a full-time job opportunity where we are accepting applications from can...
Location
Location
Greece , Chania
Salary
Salary:
Not provided
https://www.randstad.com Logo
Randstad
Expiration Date
December 30, 2026
Flip Icon
Requirements
Requirements
  • An excellent level of the German language
  • A good level of the English language
  • PC literacy
  • High adaptability in dynamic working environments & rotating shifts
  • Strong communication skills, both written and verbal
  • Client centric mindset
Job Responsibility
Job Responsibility
  • Act as the first point of contact for all German speaking clients
  • Respond and record customer inquiries raised through inbound calls
  • Maintain solid customer relationships with German customers abroad by handling questions with speed and professionalism
  • Troubleshoot and resolve common technical problems
  • Delight customers with your knowledge and expertise in order to exceed their expectations
  • Fulltime
Read More
Arrow Right

Mid-Market Account Executive

Bitwarden is expanding its sales footprint and is looking for a Mid-Market Accou...
Location
Location
Salary
Salary:
Not provided
bitwarden.com Logo
Bitwarden
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor’s degree or equivalent work experience
  • 4-8 years of outside high-tech IT sales experience
  • Experience at a high growth startup company is desirable
  • A proven track-record of driving continued partner growth and revenue
  • Knowledge and strong relationships with SMB and SME focused resellers and MSP partners within a multistate region
  • Ability to drive influence and build effective relationships with decision makers across all levels of partner organizations
  • Motivated and focused self-starter with strong leadership skills who can multitask, work independently or within a team
  • Exceptional communication skills including listening, writing and public speaking
  • Can work in a fast paced, start-up environment
  • An avid channel leader who knows how to teach, enable and motivate partners to find and close business
Job Responsibility
Job Responsibility
  • Effective prospecting and lead management building a 3-5X pipeline within your territory
  • Predominant focus on closing business in companies with between 51 and 1000 employees
  • Managing and reporting a sales pipeline within our CRM, bringing the visibility of the revenue accurately, quarterly
  • Territory planning and any sales support required
  • Focus on activities and opportunities delivering short term and long-term revenue
  • Effective and regular networking to attract and influence Partner sales and grow our Partner relationships
  • Use your existing relationships to recruit and onboarding new partners, get them to agree to engage in proactive demand generation activities
  • Maintain a regional partner plan mapping partner strengths (customer relationships, vertical focus, technology specialty) to accounts and target opportunities
  • Track and manage lead flow both inbound and outbound between partners and the Bitwarden Sales team. Proactively communicate with Bitwarden sales leaders on the channel pipeline and forecast
  • Work closely with marketing to deliver marketing events/programs/campaigns that create interest and awareness among partners’ customers. Build and execute joint partner business plans with measurable success
What we offer
What we offer
  • Our user community loves us and we love them. Come to work each day with a sense of purpose as we bring a more secure internet experience to everyone from our friends and family to the world’s largest organizations
  • Become an expert. You’ll get immersed in the prominent technology markets of security and open source software
  • We are dedicated to building a diverse and talented team. Work remotely with motivated and supportive team members across the world
  • Learn and grow. Take on new challenges with the support of your team, and join our #growth-club to continue personal and professional development
  • Fulltime
Read More
Arrow Right

Mid-Market Account Executive

Bitwarden is expanding its sales footprint and is looking for a Mid-Market Accou...
Location
Location
Australia
Salary
Salary:
Not provided
bitwarden.com Logo
Bitwarden
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor’s degree or equivalent work experience
  • 4-8 years of outside high-tech IT sales experience
  • IT security product experience is desirable but not mandatory
  • Experience at a high growth startup company is desirable
  • A proven track-record of driving continued partner growth and revenue
  • Knowledge and strong relationships with SMB and SME focused resellers and MSP partners within a multistate region will be necessary
  • Ability to drive influence and build effective relationships with decision makers across all levels of partner organizations
  • Motivated and focused self-starter with strong leadership skills who can multitask, work independently or within a team
  • Exceptional communication skills including listening, writing and public speaking
  • Can work in a fast paced, start-up environment
Job Responsibility
Job Responsibility
  • Effective prospecting and lead management building a 3-5X pipeline within your territory
  • Predominant focus on closing business in companies with between 51 and 1000 employees
  • Managing and reporting a sales pipeline within our CRM, bringing the visibility of the revenue accurately, quarterly
  • Territory planning and any sales support required
  • Focus on activities and opportunities delivering short term and long-term revenue
  • Effective and regular networking to attract and influence Partner sales and grow our Partner relationships
  • Use your existing relationships to recruit and onboarding new partners, get them to agree to engage in proactive demand generation activities
  • Maintain a regional partner plan mapping partner strengths (customer relationships, vertical focus, technology specialty) to accounts and target opportunities
  • Track and manage lead flow both inbound and outbound between partners and the Bitwarden Sales team. Proactively communicate with Bitwarden sales leaders on the channel pipeline and forecast
  • Work closely with marketing to deliver marketing events/programs/campaigns that create interest and awareness among partners’ customers. Build and execute joint partner business plans with measurable success
What we offer
What we offer
  • Work remotely with motivated and supportive team members across the world
  • Learn and grow. Take on new challenges with the support of your team, and join our #growth-club to continue personal and professional development
  • Fulltime
Read More
Arrow Right
New

Executive Recruitment Senior Researcher

This role will support executive search efforts across the enterprise and play a...
Location
Location
United States
Salary
Salary:
38.20 - 57.30 USD / Hour
advocatehealth.com Logo
Advocate Health Care
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor’s degree in Business, HR, or related field
  • Typically requires 5 years of experience in executive search, talent research, or sourcing, preferably with a SHREK organization
  • Strong research and analytical skills with experience using sourcing tools and platforms
  • Familiarity with executive-level competencies and organizational structures
  • Excellent written and verbal communication skills
  • Ability to manage multiple searches and priorities in a fast-paced environment
  • High level of professionalism, discretion, and confidentiality
Job Responsibility
Job Responsibility
  • Partner with internal executive recruiters and HR leaders to understand hiring needs and develop search strategies
  • Conduct market research and talent mapping to identify qualified internal and external executive candidates
  • Build and maintain talent pipelines for VP-level and above roles across clinical, operational, and corporate functions
  • Utilize tools such as LinkedIn Recruiter, internal databases, and external resources to source and assess candidates
  • Prepare research briefs, talent profiles, and competitive intelligence reports to support search strategy
  • Track candidate engagement and progress using ATS and CRM systems
  • Ensure confidentiality and discretion in handling sensitive executive search information
  • Support diversity-focused sourcing strategies to ensure inclusive representation in leadership pipelines
What we offer
What we offer
  • Paid Time Off programs
  • Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
  • Flexible Spending Accounts for eligible health care and dependent care expenses
  • Family benefits such as adoption assistance and paid parental leave
  • Defined contribution retirement plans with employer match and other financial wellness programs
  • Educational Assistance Program
  • Opportunity for annual increases based on performance
  • Fulltime
Read More
Arrow Right
New

Director Internal Recruiting

Location
Location
United States , Milwaukee
Salary
Salary:
75.40 - 120.65 USD / Hour
advocatehealth.com Logo
Advocate Health Care
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor's Degree in Human Resources or related field
  • Typically requires 7 years of experience in human resources
  • Includes 3 year of management experience in human resources
  • Knowledge of state and federal labor laws and regulations that influence human resources
  • Excellent written and verbal communication skills
  • Resiliency and flexibility to deal with a rapidly changing and stressful environment
  • Excellent listening and consulting skills
  • Ability to develop operational partnerships, assess complex hiring issues and needs, and deliver appropriate recruiting solutions across a multiple client portfolio
  • Demonstrated leadership skills, including mentoring, coaching, training, and holding others accountable
  • Expertise in leading projects which include planning the life cycle of the project and identifying key project activities
Job Responsibility
Job Responsibility
  • Oversees the design and implementation of integrated processes and procedures to optimize and drive a best-in-class candidate experience for internal hiring efforts
  • Sets goals and strategies to guide team productivity standards to ensure workloads are balanced to allow for efficiency of process and strong operational partnership
  • Responsible for the design and implementation an internal sourcing strategy to optimize and drive a best-in-class internal recruitment program to meet current talent needs and future business growth
  • Improves our position through increased recruitment marketing, recommending new referral programs, career site enhancements, social media strategies, etc
  • Leads and inspires team
  • Develops teammate competencies to ensure capabilities around technology, compliance with state and other regulations, and exceptional teammate experience
  • Proactively seeks opportunities to implement innovative and creative methods to help drive an exceptional teammate experience and a more efficient and cost-effective job promotion and sourcing process
  • Works closely with HR partners throughout the system, including HR Shared Services, HRIS, and TMR on technology, process, and other issues related to recruitment and preboarding external hires
  • Utilizes available metrics and situational data to gauge the effectiveness, efficiency, and quality of processes and outcomes for talent acquisition
  • Performs human resources responsibilities for staff which include interviewing and selection of new employees, promotions, staff development, performance evaluations, compensation changes, resolution of employee concerns, corrective actions, terminations, and overall employee morale
What we offer
What we offer
  • Paid Time Off programs
  • Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
  • Flexible Spending Accounts for eligible health care and dependent care expenses
  • Family benefits such as adoption assistance and paid parental leave
  • Defined contribution retirement plans with employer match and other financial wellness programs
  • Educational Assistance Program
  • Fulltime
Read More
Arrow Right
New

Security / Safety Instructional & Technician Designer Senior

Understands and implements fundamental of instructional design concepts via rese...
Location
Location
United States , Milwaukee; Oak Brook
Salary
Salary:
38.20 - 57.30 USD / Hour
advocatehealth.com Logo
Advocate Health Care
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Master's degree in a field related to educational technology (such as instructional system, instructional design, instructional technology, distance learning/education, multimedia development) or equivalent combination of education and closely relevant experience (such as a post-master's certificate)
  • 5+ years' experience in academic support as an instructional designer or equivalent required
  • Understands and implements fundamental of instructional design concepts via research, analysis, and evaluation of materials for development into instructional modules
  • Designs and develops learning materials in a variety of media and delivery methods, including both instructor led and e-learning
  • Leads projects, including the effective use of digital learning and educational technology to improve teaching in all courses and evaluate the instructional effectiveness of programs, courses, and training products
What we offer
What we offer
  • Paid Time Off programs
  • Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
  • Flexible Spending Accounts for eligible health care and dependent care expenses
  • Family benefits such as adoption assistance and paid parental leave
  • Defined contribution retirement plans with employer match and other financial wellness programs
  • Educational Assistance Program
  • Premium pay such as shift, on call, and more based on a teammate's job
  • Incentive pay for select positions
  • Opportunity for annual increases based on performance
  • Fulltime
Read More
Arrow Right
New

Maintenance Facility Technician

Performs facility and equipment maintenance in accordance with applicable codes ...
Location
Location
United States , Sheboygan
Salary
Salary:
26.10 - 39.15 USD / Hour
advocatehealth.com Logo
Advocate Health Care
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Driver's license required
  • High school diploma or GED equivalent
  • 2-4 Years of Experience in equipment maintenance
  • Basic computer skills such as CMMS, building automation system, Microsoft Office
  • Good communication and interpersonal skills
  • Must be able to sit, stand, walk, lift, squat, bend, crawl, reach above shoulders, and twist frequently
  • Must be able to lift up to 15 lbs. from floor to overhead, lift up to 50 lbs. from floor to chest-level, lift and carry up to 50 lbs. at waist height
  • Must be able to push/pull with 50 lbs. of force
  • Exposure to electrical and mechanical hazards and therefore knowledge of safety precautions
  • Position requires travel
Job Responsibility
Job Responsibility
  • Performs facility and equipment maintenance in accordance with applicable codes and standards
  • Maintain, troubleshoot and repair mechanical equipment such as motors, pumps, conveyors, doors, fans, boilers, heat exchangers, controls
  • Maintain, troubleshoot and repair patient care equipment such as beds, wheelchairs, carts, tables
  • Maintain, troubleshoot and repair mechanical/electrical systems such as pneumatic tube, HVAC, refrigerators/freezers, ice machines, commercial kitchen equipment, electrical, plumbing, piped medical gas systems, specialized water systems
  • Performs other routine to moderately complex general maintenance functions in the area’s grounds maintenance, carpentry, painting, and snow removal
  • Respond and make repairs associated with emergencies such as leaks, floods, water outages, fires, power outages, equipment failures
  • Respond to building occupant requests in a timely and professional manner
  • Performs zone maintenance rounding
  • Conducts preventive maintenance and performs equipment safety checks
  • Inspects and repairs fire doors, hardware, firewalls and smoke partitions
What we offer
What we offer
  • Paid Time Off programs
  • Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
  • Flexible Spending Accounts for eligible health care and dependent care expenses
  • Family benefits such as adoption assistance and paid parental leave
  • Defined contribution retirement plans with employer match and other financial wellness programs
  • Educational Assistance Program
  • Opportunity for annual increases based on performance
  • Premium pay such as shift, on call, and more
  • Incentive pay for select positions
  • Fulltime
Read More
Arrow Right