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Customer Service / Front Desk Coordinator

United States, Los Altos · Job Posted April 10, 2026
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Job Description

The Customer Service / Front Desk Coordinator serves as the first point of contact for clients and visitors, providing friendly and professional service both in person and over the phone. This role handles a variety of administrative and customer support tasks to keep office operations running smoothly.

Job Responsibility

  • Greet and assist guests, directing them to the appropriate staff or meeting areas
  • Answer incoming calls and respond to general inquiries
  • Manage incoming and outgoing mail, packages, and deliveries
  • Maintain an organized, welcoming front desk and reception area
  • Schedule appointments and maintain office calendars
  • Support administrative projects such as data entry, filing, and ordering office supplies

Requirements

  • High school diploma or equivalent required
  • bachelor’s degree preferred
  • Recent college graduates are encouraged to apply
  • Strong interpersonal and communication skills
  • Friendly, professional demeanor with attention to detail
  • Organizational skills and ability to multitask
  • Proficiency with Microsoft Office Suite and standard office equipment

What we offer

  • medical, vision, dental, and life and disability insurance
  • eligible to enroll in our company 401(k) plan

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