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Born from the will of LVMH Group, world leader in luxury, to establish itself in the eyewear sector, Thélios designs, produces and distributes sunglasses and optical frames for some of its most prestigious Maisons: Dior, Fendi, Celine, Givenchy, Loewe, Stella McCartney, Kenzo, Berluti, Bulgari, Tag Heuer and Fred. In addition, Thélios owns two proprietary brands, Barton Perreira and Vuarnet. We are looking for a Customer Service France to join our team. During the internship, you will have the opportunity to undertake a stimulating and educational experience.
Job Responsibility
Handling customer enquiries via telephone and email in French
Resolving customer issues efficiently and professionally
Collaborating with other internal teams to ensure customer satisfaction
Contributing to the continuous improvement of customer service processes
Requirements
Native French speaker or advanced professional knowledge of French
knowledge of Excel
Good interpersonal skills and ability to manage stress