Customer service field agent Jobs

New

Customer service field agent

Do you enjoy the freedom of the open road and have a knack for conversation? Bec...

Location

United Kingdom , Burnley

Salary:

12.55 GBP / Hour

Randstad

Expiration Date

December 20, 2025

Requirements

A valid UK driving license and your own car
The ability to travel up to 40 miles for assignments
Willingness to get business car insurance and complete a DBS check
Excellent communication skills and the ability to persuade people to participate in surveys
A self-disciplined and motivated attitude-you'll be working with minimal supervision
Proficiency with a laptop and smartphone for data entry and planning

Job Responsibility

Traveling to different locations to conduct surveys
Encouraging participation from a variety of people
Being the face of the ONS

What we offer

Fuel and meal allowance
Mileage Allowance: £0.45 per mile
Meal Allowance: £7.50 for every 5 hours worked, up to £15 for 10 hours

Parttime

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New

Customer service field agent driving

As a Customer Service Field Agent Driving, you'll support participants in the ON...

Location

United Kingdom , Birmingham

Salary:

12.55 GBP / Hour

Randstad

Expiration Date

February 11, 2026

Requirements

Must have 1 year UK experience in any role
Full UK driving license and your own car (business car insurance required)
Strong communication skills and ability to work independently
Basic tech skills with a laptop and smartphone
Good Knowledge on Microsoft Excel and Google spreadsheets.
DBS check or proof of one completed in the past 3 months

Job Responsibility

Support participants in the ONS survey by visiting specific residents within a 40-mile radius using your own car
Encourage survey completion, providing guidance and support as needed, helping to shape UK policies and improve communities

What we offer

Fuel Allowance: £0.45 per mile
Meal Allowance: £7.50 for 5 hours worked, £15 for 10 hours worked

Parttime

New

Customer service field agent driving

This isn't just a job; it's a lifestyle where you can thrive. As a Customer Serv...

Location

United Kingdom , Stoke-on-Trent

Salary:

12.55 GBP / Hour

Randstad

Expiration Date

December 17, 2025

Requirements

Must have 1 year UK experience in any role
Full UK driving license and your own car (business car insurance required)
Strong communication skills and ability to work independently
Basic tech skills with a laptop and smartphone
Good Knowledge on Microsoft Excel and Google spreadsheets
DBS check or proof of one completed in the past 3 months

Job Responsibility

Support participants in the ONS survey by visiting specific residents within a 40-mile radius using your own car
Encourage survey completion, providing guidance and support as needed
Help to shape UK policies and improve communities

What we offer

Fuel Allowance: £0.45 per mile
Meal Allowance: £7.50 for 5 hours worked, £15 for 10 hours worked
Flexible Hours: 20-30 hours per week, Monday-Friday (9 AM-8 PM), occasional saturday's

Parttime

New

Customer service field agent driving

Ditch the rigid 9-to-5. We're hiring for a life-friendly career. As a Customer S...

Location

United Kingdom , Bridlington

Salary:

12.55 GBP / Hour

Randstad

Expiration Date

December 17, 2025

Requirements

Must have 1 year UK experience in any role
Full UK driving license and your own car (business car insurance required)
Strong communication skills and ability to work independently
Basic tech skills with a laptop and smartphone
Good Knowledge on Microsoft Excel and Google spreadsheets.
DBS check or proof of one completed in the past 3 months

Job Responsibility

Support participants in the ONS survey by visiting specific residents within a 40-mile radius using your own car
Encourage survey completion, providing guidance and support as needed
Helping to shape UK policies and improve communities

What we offer

Fuel Allowance: £0.45 per mile
Meal Allowance: £7.50 for 5 hours worked, £15 for 10 hours worked
Flexible Hours: 20-30 hours per week, Monday-Friday (9 AM-8 PM), occasional saturday's

New

Customer service field agent driving

Flexible work that fits your life-and makes a real impact. As a Customer Service...

Location

United Kingdom , Exeter

Salary:

12.55 GBP / Hour

Randstad

Expiration Date

March 07, 2026

Requirements

Must have 1 year UK experience in any role
Full UK driving license and your own car (business car insurance required)
Strong communication skills and ability to work independently
Basic tech skills with a laptop and smartphone
Good Knowledge on Microsoft Excel and Google spreadsheets
DBS check or proof of one completed in the past 3 months

Job Responsibility

Support participants in the ONS survey by visiting specific residents within a 40-mile radius using your own car
Encourage survey completion, providing guidance and support as needed, helping to shape UK policies and improve communities

What we offer

Fuel Allowance: £0.45 per mile
Meal Allowance: £7.50 for 5 hours worked, £15 for 10 hours worked

Parttime

New

Customer Service Agent

We’re not just building restaurant tech—we’re giving independent restaurants the...

Location

Poland , Krakow

Salary:

5500.00 - 8200.00 PLN / Month

MyTennisLessons

Expiration Date

Until further notice

Requirements

1-3 years of experience working in a call center, customer service environment, Restaurant or related field
Excellent verbal and written English communication skills to appropriately manage both internal and external partner relationships
Minimum high school Diploma
Ability to work in hybrid mode: 3 days per week from the office in Kraków, 2 days per week remote work (after probation period)
Strong problem-solving and critical thinking skills
Experience with conflict resolution management techniques is highly preferred
Excellent soft skills and diplomacy to effectively de-escalate quickly
Ability to work under pressure and handle multiple tasks simultaneously
Familiar with internal software applications such as CRM’s, Salesforce, Talkdesk
Finance, payment, or customer service-related industry experience desired

Job Responsibility

Work from 14:00 to 22:00 Polish time including weekends and bank holidays
Respond promptly to client inquiries through multiple communication channels, including: phone, email, and/or chat, in a courteous and professional manner
Backlog & Inbox Management
First Time Resolution
Quality Assurance
Additional Training
Call Avoidance
CSAT Detractors
Qualifying metrics/criteria
Provide accurate and effective solutions to clients, account executives, & other team member's issues, complaints, and inquiries

What we offer

Fully paid private healthcare in LuxMed
Access to the Worksmile platform with a monthly top-up
Subsidized access to breakfast and lunch through the vending machine in Kraków office, and lunches in Gdańsk office once a week
New, modern, bright and comfortable office space in the city centre
A lot of free parking spots around the office
Access to the company’s library
Great working atmosphere
Chill out room with a PlayStation, table tennis, and mini gym
Free snacks and beverages in a kitchen
Company parties and social activities

Fulltime

Field Service Agent

The Field Service Agent acts as an in-person liaison between Healthfirst and its...

Location

United States , New York

Salary:

48600.00 - 65960.00 USD / Year

Healthfirst

Expiration Date

Until further notice

Requirements

High School Diploma or GED equivalent from an accredited institution
Experience in a customer service environment
Experience handling escalated issues, complex situations, and interactions requiring conflict resolution, active listening skills, and empathy
Experience working in a fast-paced environment that requires handling multiple priorities simultaneously
Willing to accommodate flexible business needs (Ex: nights, weekends, holidays, alternate locations, and/or overtime with limited notice)
Work experience with Microsoft Office Suite applications including Excel, Word, and Outlook
Work experience requiring effective communication verbally and in writing while demonstrating good grammar, spelling, and punctuation skills

Job Responsibility

Provide high-quality customer service to providers and members across all LOBs with a variety of questions and issues on topics such as eligibility, benefits, claims process, escalations, and products
Manage face-to-face encounters by interacting with customers to provide information in response to inquiries about products and services, improve overall member experience, and reduce waiting time to expedite traffic flow
Identify and de-escalate situations where member/provider is dissatisfied and provide a satisfactory resolution
Build sustainable relationships of trust through open and interactive communication with internal and external customers
Provide ad-hoc assistance to cross functional teams working on campaigns and case reviews to ensure standards are met
Partner with other Healthfirst member-facing departments by participating in community events to engage and educate existing/prospective members
Comply with HIPAA requirements and maintain Protected Health Information (PHI) confidentiality of member, provider, medical and departmental information
adhere to local, state, federal and Healthfirst specific compliance and regulatory guidelines
Assist periodically with weekend responsibilities at Healthfirst Community Offices (CO) or other events
Initiate investigations, partner with other assigned parties to participate in root cause analysis, communicate complex information, take proactive and/or corrective measures and/or recommend solutions and methods for process improvement and follow-up on outstanding customer inquiries and complaints within defined timeframes

What we offer

medical, dental and vision coverage, incentive and recognition programs, life insurance, and 401k contributions

Fulltime

Field Service Agent

The Field Service Agent acts as an in-person liaison between Healthfirst and its...

Location

United States , Jamaica/Queens

Salary:

48600.00 - 65960.00 USD / Year

Healthfirst

Expiration Date

Until further notice

Requirements

High School Diploma or GED equivalent from an accredited institution
Experience in a customer service environment
Experience handling escalated issues, complex situations, and interactions requiring conflict resolution, active listening skills, and empathy
Experience working in a fast-paced environment that requires handling multiple priorities simultaneously
Willing to accommodate flexible business needs (Ex: nights, weekends, holidays, alternate locations, and/or overtime with limited notice)
Work experience with Microsoft Office Suite applications including Excel, Word, and Outlook
Work experience requiring effective communication verbally and in writing while demonstrating good grammar, spelling, and punctuation skills

Job Responsibility

Provide high-quality customer service to providers and members across all LOBs with a variety of questions and issues on topics such as eligibility, benefits, claims process, escalations, and products
Manage face-to-face encounters by interacting with customers to provide information in response to inquiries about products and services, improve overall member experience, and reduce waiting time to expedite traffic flow
Identify and de-escalate situations where member/provider is dissatisfied and provide a satisfactory resolution
Build sustainable relationships of trust through open and interactive communication with internal and external customers
Provide ad-hoc assistance to cross functional teams working on campaigns and case reviews to ensure standards are met
Partner with other Healthfirst member-facing departments by participating in community events to engage and educate existing/prospective members
Comply with HIPAA requirements and maintain Protected Health Information (PHI) confidentiality of member, provider, medical and departmental information
adhere to local, state, federal and Healthfirst specific compliance and regulatory guidelines
Assist periodically with weekend responsibilities at Healthfirst Community Offices (CO) or other events
Initiate investigations, partner with other assigned parties to participate in root cause analysis, communicate complex information, take proactive and/or corrective measures and/or recommend solutions and methods for process improvement and follow-up on outstanding customer inquiries and complaints within defined timeframes

What we offer

medical, dental and vision coverage, incentive and recognition programs, life insurance, and 401k contributions

Fulltime

Customer service field agent

Randstad

Location:
United Kingdom, Derby

Category:
Customer Service

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
December 17, 2025

Expiration:
February 16, 2026

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