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Customer Service Executive

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Office Angels

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Location:
United Kingdom , Shoreham-By-Sea

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Category:
Customer Service

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Contract Type:
Employment contract

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Salary:

29000.00 GBP / Year
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Job Description:

Customer Service Advisor - Outskirts of Shoreham | On-site Parking | £29,000 - Are you an experienced Customer Service Advisor looking for a new opportunity in the area? We are recruiting for a professional and customer-focused individual to join a growing team based on the outskirts of Shoreham. Due to the location, you must be able to drive - on-site parking is available. As a Customer Service Advisor, you will play a key role in delivering exceptional service while managing a variety of customer interactions. This is a varied position combining customer support, administration and problem solving.

Job Responsibility:

  • Handling customer enquiries via phone and email
  • Managing and resolving customer complaints with professionalism and empathy
  • Conducting investigations into customer issues and providing clear outcomes
  • Completing accurate administration and maintaining detailed records
  • Carrying out follow ups to ensure customer satisfaction and resolution
  • Working collaboratively with internal teams to resolve complex queries

Requirements:

  • Previous experience in customer service, call centre or office support roles
  • Strong communication and problem-solving skills
  • Ability to handle complaints and situations confidently
  • Highly organised with excellent attention to detail
  • A driver with access to a vehicle due to location
What we offer:
  • Salary of £29,000
  • On-site parking
  • Supportive and friendly team environment
  • Opportunity to develop within a growing business

Additional Information:

Job Posted:
May 15, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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