CrawlJobs Logo

Customer Service Executive

https://www.office-angels.com Logo

Office Angels

Location Icon

Location:
United Kingdom, Guildford

Category Icon
Category:
Customer Service

Job Type Icon

Contract Type:
Not provided

Salary Icon

Salary:

22900.00 GBP / Year

Job Description:

Join our clients team as a Customer Service Executive! Are you passionate about providing exceptional customer service? Do you thrive in a dynamic environment where your skills can shine? If so, we have the perfect opportunity for you! Our client, a leading retail organisation in Guildford, is on the lookout for an enthusiastic and experienced Customer Service Executive to join their vibrant team.

Job Responsibility:

  • Providing expert advice on our products, services, and promotions
  • Supporting the Wholesale (B2B) team in onboarding new clients and managing customer accounts
  • Resolving customer issues and inquiries through phone, email, and onsite chat
  • Ensuring accurate and timely resolution of all customer issues, escalating when necessary

Requirements:

  • Previous experience in a customer-facing role
  • Strong computer skills, including proficiency in Microsoft Office & Google applications
  • Experience with Zendesk is a bonus but not essential
  • Excellent communication and organisational skills
  • A patient and polite demeanour, with the ability to remain calm under pressure
  • An approachable and enthusiastic personality, with a genuine passion for the brand
  • The ability to work well within a team while handling issues professionally
  • A quick learning ability paired with strong problem-solving skills
  • Numeracy and accuracy, with good Excel skills

Nice to have:

Experience with Zendesk

What we offer:
  • Fantastic Team Environment
  • Hybrid Working Model
  • Career Growth
  • Competitive Salary

Additional Information:

Job Posted:
June 23, 2025

Employment Type:
Fulltime
Work Type:
Hybrid work
Job Link Share:
Welcome to CrawlJobs.com
Your Global Job Discovery Platform
At CrawlJobs.com, we simplify finding your next career opportunity by bringing job listings directly to you from all corners of the web. Using cutting-edge AI and web-crawling technologies, we gather and curate job offers from various sources across the globe, ensuring you have access to the most up-to-date job listings in one place.