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Randstad · Sales

Customer Service Executive

India, Bengaluru · Job Posted June 01, 2026

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Job Description

Handle day-to-day customer transactions and queries; Verify, appraise, and process gold purchasing transactions; Maintain records, vouchers, and transaction documentation; Ensure proper cash handling and account balancing; Support business development and customer relationship activities; Promote and cross-sell company products and services; Maintain operational accuracy and data confidentiality.

Job Responsibility

Handle day-to-day customer transactions and queries
Verify, appraise, and process gold purchasing transactions
Maintain records, vouchers, and transaction documentation
Ensure proper cash handling and account balancing
Support business development and customer relationship activities
Promote and cross-sell company products and services
Maintain operational accuracy and data confidentiality.

Requirements

Graduate with basic computer knowledge and MS Office skills.
Basic knowledge of Gold & Precious Metals market
Gold quality checking/appraisal knowledge
KYC documentation knowledge
Communication skills in local language & English
Negotiation and customer handling skill.

Randstad - All Job Offers

Bengaluru

Customer Service Executive

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