Customer Service Executive, HSBC

HSBC

Location:
India, Hyderabad

Category:
Banking

Contract Type:
Employment contract

Salary:

Not provided

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Job offer has expired

Job Description:

HSBC is one of the largest banking and financial services organisations in the world, with operations in 62 countries and territories. We are currently seeking an experienced professional to join our team in the role of Customer Service Executive - Processing.

Job Responsibility:

Ensure quality and productivity standards are maintained
Ability to learn and implement the process updates or changes quickly and accurately
Ability to understand and interpret numeric data
Ability to multi-task
Support achievement of team objectives
Participate in development of cohesive teams
Foster development of co-workers
Contribute to the creation of a supportive work environment driven by people centric values
Build professional relationships with colleagues in other areas

Requirements:

Should have passed the Higher Secondary School examination or the equivalent
Higher qualification not a bar provided aspirations are commensurate with the position
Previous experience of working (3+ years) in a Customer Service environment and/or supporting customers in financial difficulty
Excellent communication/skills – both conversational and written
Ability to work using a variety of systems on a computer
Ability to organize work independently and as part of a team
Positive attitude – demonstrating teamwork and cooperation towards the achievement of operational goals and addressing barriers to exceptional customer service
Proficient knowledge in Microsoft Excel, Word and PowerPoint Presentation
Good presentation skills

What we offer:

Continuous professional development
Flexible working
Opportunities to grow within an inclusive and diverse environment

Additional Information:

Job Posted:
September 02, 2025

Expiration:
September 03, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

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Customer Service Executive

HSBC

Location:India, Hyderabad

Category:Banking

Contract Type:Employment contract