Customer Service Executive, Office Angels

Customer Service Executive

Office Angels

Location:
United Kingdom, Hove

Category:
Customer Service

Contract Type:
Not provided

Salary:

25000.00 - 26000.00 GBP / Year

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Job Description:

We're working with a well-established engineering and manufacturing business to find a proactive Customer Service Representative to join their friendly team in Hove. You'll be responsible for supporting customers with their orders and enquiries, managing accounts, processing orders through the ERP system, and ensuring excellent service throughout the sales process.

Job Responsibility:

Supporting customers with their orders and enquiries
Managing accounts
Processing orders through the ERP system
Ensuring excellent service throughout the sales process

Requirements:

Previous experience in a customer service or order processing role
Confident communication skills and attention to detail
Strong Microsoft Office skills (especially Excel and Word)
Ability to prioritise and work well under pressure
Experience using ERP/MRP systems (advantageous but not essential)

Nice to have:

Experience using ERP/MRP systems

What we offer:

33 days holiday (including bank holidays)
Private healthcare after probation
Pension scheme and profit share
Employee rewards and discounts
Cycle-to-work scheme

Additional Information:

Job Posted:
October 28, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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