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Customer Service Executive

https://www.office-angels.com Logo

Office Angels

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Location:
United Kingdom, Hove

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Category:
Customer Service

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Contract Type:
Not provided

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Salary:

25000.00 - 26000.00 GBP / Year

Job Description:

We're working with a well-established engineering and manufacturing business to find a proactive Customer Service Representative to join their friendly team in Hove. You'll be responsible for supporting customers with their orders and enquiries, managing accounts, processing orders through the ERP system, and ensuring excellent service throughout the sales process.

Job Responsibility:

  • Supporting customers with their orders and enquiries
  • Managing accounts
  • Processing orders through the ERP system
  • Ensuring excellent service throughout the sales process

Requirements:

  • Previous experience in a customer service or order processing role
  • Confident communication skills and attention to detail
  • Strong Microsoft Office skills (especially Excel and Word)
  • Ability to prioritise and work well under pressure
  • Experience using ERP/MRP systems (advantageous but not essential)

Nice to have:

Experience using ERP/MRP systems

What we offer:
  • 33 days holiday (including bank holidays)
  • Private healthcare after probation
  • Pension scheme and profit share
  • Employee rewards and discounts
  • Cycle-to-work scheme

Additional Information:

Job Posted:
October 28, 2025

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:

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