Customer Service Executive, Office Angels

Office Angels

Location:
United Kingdom, Leeds

Category:
Customer Service

Contract Type:
Not provided

Salary:

24000.00 GBP / Year

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Job Description:

Are you ready to join a growing business as part of a dynamic team? Do you long for weekends off and have a background in hospitality or retail? We are thrilled to partner with a luxury retailer in Leeds to find a Customer Service Superstar for their ever-growing, friendly team. Our client is driven by ambition and has achieved remarkable success in recent years. They are seeking positive, motivated individuals to join them on their journey. If you are a confident communicator, passionate about people, and eager to be part of an exciting business, this opportunity is not to be missed!

Job Responsibility:

Handle all incoming phone and email correspondence efficiently and effectively
Create a personal and respectful experience for each customer
Troubleshoot any customer issues regarding orders and assembly guides
Keep customers informed at every stage of the process
Assist with Trustpilot reviews

Requirements:

Clear and professional phone manner
Friendly and positive attitude
Previous customer service experience, ideally in both phone and email communication

What we offer:

Work in a fantastic location, just a 15-minute walk from the train station
Feel valued as your opinions influence product decisions
Benefit from a comprehensive onboarding plan to ensure your success in their team
Join a business that truly cares about its culture and team wellbeing

Additional Information:

Job Posted:
June 04, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

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Customer Service Executive