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Customer Service Executive

United Kingdom, Wokingham 14.50 GBP / Hour · Job Posted June 14, 2026
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Job Description

Role: Customer Service Executive - 6 month assignment. Hours: 8:30am - 4:30pm or 9am - 5:00pm (rotating, on a weekly basis). Location: Winnersh. Hourly Rate: £14.50ph. Office Angels are currently recruiting for a Customer Service Executive for our client based in Winnersh, on a temporary basis.

Job Responsibility

  • Work as part of the CRM (Customer Relationship Management) team to completes daily tasks in line with SLA given
  • Inbound and outbound calling to help resolve customer queries
  • Working with the Service complaints team to resolve any issues
  • Take ownership of learning products to help customers further

Requirements

  • Passion for customer service excellence
  • Demonstrated aptitude for problem solving
  • Proactive and the ability to take initiative with a 'can do' attitude
  • Ability to attract trust and build strong relationships with the customers
  • Focused and achievement oriented
  • Embodies trust, integrity and ethics inside and outside the Company
  • Ability to multitask, prioritise and manage time effectively
  • Customer orientation and ability to adapt/respond to different types of characters
  • Computer literate with a good working knowledge of Microsoft Office

What we offer

  • Weekly pay
  • Up to 28 days annual leave
  • BOOST benefits portal with shopping discounts and utilities/restaurant/cinema vouchers

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