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We are looking for dynamic and customer focused professionals to join our US Voice Process team. The ideal candidate should possess excellent communication skills, a strong service mindset, and prior experience handling US-based customers.
Job Responsibility:
Handle inbound and outbound calls for US customers
Maintain accurate documentation and follow process guidelines
Ensure customer satisfaction through effective communication
Requirements:
Graduation in any stream
Minimum 1 year of experience in US Voice Process
Excellent verbal and written English communication skills
Strong customer handling and problem-solving abilities
Male candidates only
What we offer:
Competitive salary and bonus structure
Comprehensive benefits package, including health insurance and paid time off
Opportunity to work with a leading IT services company and contribute to its growth and expansion in the US market
Collaborative and dynamic work environment with a team of experienced professionals