Customer Service Executive - Nights

• Manage customer requirements promptly and effectively
• Provide quotes to customers and collaborate with internal teams
• Procure items for customer needs and negotiate with suppliers for cost optimisation
• Identify opportunities for process improvements and enhance the customer experience
• Conduct market research to ensure competitive pricing

• Collaboration is at the heart of everything you do, you'll be a key team player working closely with direct colleagues and other departments within the organisation
• You'll be attentive to detail, ensuring that our customers receive the right information the first time
• Self-motivated and able to work within a fast-paced environment
• You'll enjoy solving problems, sometimes ones that require input from team members
• You'll have gained experience through a customer-facing role where you'll have demonstrated negotiation skills
• Confident communication skills

It would be great if you have industry experience as well as having worked on Quantum, although this isn't a necessity

• A team fun budget to bring colleagues together
• Free access to LinkedIn Learning to support your development
• Opportunities to take part in charity events, volunteering, and community projects
• A modern office with an onsite gym, bike-to-work scheme, and a great restaurant
• A discretionary bonus and private healthcare
• Relocation support if you're moving closer to our HQ
• £9,000 shift allowance included