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Customer Service Executive - Ecommerce

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Blu Digital

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Location:
United Kingdom , Birmingham

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Category:
Customer Service

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

Are you looking for a fantastic opportunity in a fast-growing Luxury retail company? You will ensure you deliver the defined experience and be an expert on their products, undertaking all customer service and operations processes, ensuring 100% accuracy and compliance at all times. You will handle all customer data and systems, and ensure you log cases accurately. The role will be in the office from 9:00 am until 17:00 pm Monday to Friday.

Job Responsibility:

  • deliver the defined experience and be an expert on products
  • undertake all customer service and operations processes, ensuring 100% accuracy and compliance
  • handle all customer data and systems
  • log cases accurately

Requirements:

  • previous customer experience
  • experience working with customer service platforms
  • industry experience in an e-commerce (retail desirable) company

Additional Information:

Job Posted:
January 11, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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