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Customer Service Coordinator

https://www.randstad.com Logo

Randstad

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Location:
Australia , Beresfield

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Category:
Customer Service

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

We are looking for a proactive Customer Service Coordinator to the team Beresfield and act as the primary point of contact, identifying customer needs and providing exceptional service via phone or face-to-face

Job Responsibility:

  • Customer Engagement: Act as the primary point of contact, identifying customer needs and providing exceptional service via phone or face-to-face
  • Order Management: Accurately receive and process customer orders, generating hire schedules, and managing invoicing
  • Logistics Coordination: Collaborate with sales and workshop teams to coordinate the timely delivery, pick-up, and transfer of equipment
  • Operational Support: Assist with branch general administration duties

Requirements:

  • Service Excellence: Customer service background with excellent verbal and written communication skills
  • Adaptability: Ability to thrive in a high-pressure, reactive environment with competing priorities
  • Willingness to Learn: While industry experience in hire equipment is desirable, a genuine desire to learn the diverse equipment range is essential
  • Requirements: A valid Driver’s License is required

Nice to have:

Industry experience in hire equipment is desirable

What we offer:
  • Fantastic Training and Support Provided
  • training and education

Additional Information:

Job Posted:
May 11, 2026

Expiration:
May 14, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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