Customer Service Coordinator Job at Office Angels (Horsham)

Customer Service Coordinator

Allianz Partners Thailand is seeking a Customer Service Coordinator to join our ...

Location

Thailand , Bangkok

Salary:

Not provided

Allianz

Expiration Date

Until further notice

Requirements

Strong communication skills in Thai (spoken and written) and good proficiency in English
Exceptional customer service skills with the ability to manage inquiries, concerns, and provide timely resolutions
Previous experience in call centers, customer service, or supervisory roles, particularly within the automotive industry, is a plus
Ability to remain composed and professional under pressure, especially in busy or challenging situations
New graduated are welcome

Job Responsibility

Provide comprehensive product and service information to customers in the automotive industry, addressing their inquiries and resolving issues efficiently
Engage potential customers by answering questions, offering advice, and suggesting additional relevant automotive products and services
Open and maintain customer accounts, ensuring accurate records and up-to-date information
Resolve customer complaints by identifying issues, providing effective solutions, and following up to ensure satisfaction
Maintain the highest level of service, professionalism, and product knowledge in all customer interactions

What we offer

Large variety of courses and targeted development programs
International mobility and career progression are encouraged
Work Well programs for health and wellbeing
Flexibility in planning and arranging for a better work-life balance

Fulltime

Customer Service Coordinator

Are you ready to take your customer service skills to the next level? We are see...

Location

United Kingdom , Solihull

Salary:

27500.00 - 28000.00 GBP / Year

Office Angels

Expiration Date

Until further notice

Requirements

Experienced as a Customer Support Coordinator or in a similar role
A team player with strong communication, time management, and problem-solving skills
Proficient in handling inbound customer queries and making outbound calls
Diligent, organised, and responsible, with a professional 'people-first' attitude
Personable and adaptable in communication, able to engage with all levels of customers

Job Responsibility

Collaborate with a team of Customer Support Coordinators
Maintain positive relationships with the growing customer base across all products
Act as the key liaison between our customers, new business team, and account management team
Onboard and set up new customers seamlessly
Address system and technical queries by liaising with our technical department
Provide regular updates to the Customer Service Manager on progress, risks, and issues
Accurately record all customer interactions on the bespoke CRM system

What we offer

Hybrid working (3 days in office, 2 days from home)
25 days holiday plus bank holidays
Company Bonus
free parking

Fulltime

Customer Service Coordinator

Our client, a leading supplier in the manufacturing sector, is seeking a Custome...

Location

United Kingdom , Watford

Salary:

25000.00 - 27000.00 GBP / Month

Office Angels

Expiration Date

Until further notice

Requirements

Strong communication abilities to engage with customers effectively
Previous experience in office-based customer service or retail is ideal
Proficiency in computer use.

Job Responsibility

Manage customer service inquiries and complaints via phone, online, and post
Collaborate with suppliers and internal teams to resolve issues swiftly
Process returns, stock cleanses, and assist the sales team with order processing.

What we offer

Competitive salary and bonus scheme
Pension contribution matching for your future planning
Life assurance and health insurance for peace of mind
25 days holiday plus bank holidays for a well-deserved break
Employee discounts and free parking to make your work life easier.

Fulltime

Customer Service Coordinator

Our client is a leading provider in their industry, dedicated to delivering exce...

Location

United Kingdom , Livingston

Salary:

27000.00 - 29000.00 GBP / Month

Office Angels

Expiration Date

Until further notice

Requirements

Proven experience in customer service positions
Strong organisational skills and attention to detail
Excellent communication and interpersonal skills
Ability to work collaboratively within a team
Comfortable working with a variety of systems

Job Responsibility

Manage and monitor orders to ensure fulfilment of conditions (quantities, prices, delivery times)
Act promptly on any customer requests and/or credit requests, samples, and quotations
Generate bespoke quotations for customers
Amend or cancel orders in the CRM system, ensuring accurate updates
Collaborate with internal teams to ensure a seamless delivery process for customers
Attend meetings with the customer service and sales team
Maintain up-to-date and accurate customer databases
Liaise with logistics departments to monitor stock levels
Monitor and manage stock for assigned customers
Work with Customer Services Manager to prepare and review customer account plans

What we offer

Competitive salary
Opportunities for professional development
Supportive team environment
Health and safety-focused workplace
Participation in continuous improvement initiatives

Fulltime

Customer Service Coordinator

You will be working for our client who is a tech lead, award winning company as ...

Location

United Kingdom , South Croydon

Salary:

25400.00 GBP / Year

Office Angels

Expiration Date

Until further notice

Requirements

A good command in English language and the ability to write letters
The ability to work well under pressure and to meet deadlines
The ability to apply discretion and sensitivity in dealing with complicated cases
Professional, hardworking and prepared to go above and beyond
Previous customer facing / customer service experience, including telephone experience
Some administration experience desirable but not essential
Best in class communication skills, both verbally and written, as well as an excellent listener who understands great customer service
Graduate level or equivalent
Strong IT skills, including Excel and Word

Job Responsibility

To support clients with queries and requests coming through Zendesk
Communicating with a variety of stakeholders on issues across the company
Operating in a fast-paced, multi-faceted environment addressing a wide range of topics

What we offer

Beautiful Office right by East Croydon Station with a hybrid working environment
The chance to work at one of the UK's top startups and to grow into more senior roles with structured training and management
Weekly team lunches on Monday and regular company socials

Fulltime

Hybrid Customer Service Coordinator

As a Customer Service Coordinator, you will be the first point of contact for pr...

Location

United Kingdom , Guildford

Salary:

27000.00 - 30000.00 GBP / Year

Office Angels

Expiration Date

Until further notice

Requirements

2-3 years in customer service or sales support roles
Excellent communication and interpersonal skills
Strong organisational and planning abilities
Proficiency with Microsoft Dynamics and general office software
A positive, results-driven mindset

Job Responsibility

Handle incoming new enquiry calls and general office calls, allocating as needed
Respond to new email enquiries promptly and professionally
Guide potential clients through our free identification service
Provide tailored advice to residential clients to secure survey sales
Follow up on survey proposals to convert them into confirmed instructions
Set up new projects in our MS Dynamics CRM, assign consultants, raise invoices, and process payments
Draft standard residential management plans to support Consultants
Assist the Sales and Marketing Manager with research, data collection, and other tasks

What we offer

31 days annual leave (including public holidays)
Enhanced Sick Pay
Life Assurance
Profit Share Scheme
Hybrid working (minimum 3 days in office after probation and training)

Fulltime

Customer Service Coordinator

You will be working for our client who is a tech lead, award-winning company as ...

Location

United Kingdom , East Croydon

Salary:

22000.00 - 25000.00 GBP / Month

Office Angels

Expiration Date

Until further notice

Requirements

A good command in English language and the ability to write letters
The ability to work well under pressure and to meet deadlines
The ability to apply discretion and sensitivity in dealing with complicated cases
Professional, hardworking and prepared to go above and beyond
Previous customer facing / customer service experience, including telephone experience
Some administration experience desirable but not essential
Best in class communication skills, both verbally and written, as well as an excellent listener who understands great customer service
Graduate level or equivalent
Strong IT skills, including Excel and Word

Job Responsibility

To support clients with queries and requests coming through Zendesk
Communicating with a variety of stakeholders on issues across the company
Operating in a fast-paced, multi-faceted environment addressing a wide range of topics

What we offer

Beautiful Office right by East Croydon Station with a hybrid working environment
The chance to work at one of the UK's top startups and to grow into more senior roles with structured training and management
Weekly team lunches on Monday and regular company socials

Fulltime

Customer Service Coordinator

Do you have outstanding customer service skills and excellent attention to detai...

Location

United Kingdom , Exeter

Salary:

27000.00 - 30000.00 GBP / Year

Office Angels

Expiration Date

Until further notice

Requirements

Previous customer service experience
Excellent verbal and written communication skills
Motivated to succeed and hardworking
PC literate including Microsoft Office Suite
Familiar with a manufacturing environment beneficial but not essential
Able to prioritise and organise workload to meet tight deadlines
The ability to work under pressure in a fast paced environment
Attention to detail
Great sense of humour

Job Responsibility

Customer order administration- order entry, sending order confirmations to customers, stock management along with any other part of the order process as required
Maintain customer stock levels
Progress any late deliveries and provide updates to the customer
Attend daily planning/update meetings with the Customer Service team
Coordinate the introduction of any new products through the relevant departments
Raise orders as required via the in-house system, checking the receipt of orders, and acknowledged by suppliers
Check all supplier order acknowledgments and amend relevant parts of the system if required
Generate daily customer sales invoices ensuring processing adheres to the specific customer requirements
Manage both incoming and outgoing post
Assist with monitoring and resolving of all supplier invoice and customer sales invoice queries raised by finance team

What we offer

25 days holiday plus 8 Bank Holidays
free parking
Xmas shutdown
welcoming friendly environment
personal development opportunities

Fulltime

Customer Service Coordinator

Office Angels

Location:
United Kingdom , Horsham

Category:
Customer Service

Contract Type:
Employment contract

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
April 23, 2026

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Job Description:

Job Responsibility:

Requirements:

Additional Information:

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Category:
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Contract Type:
Employment contract

Job Posted:
April 23, 2026