Customer Service Coordinator

• Assist with daily administrative tasks to support the sales team
• Creating jobsheets, sending invoices and filing jobsheets away
• Manage customer inquiries via phone and email with professionalism
• Maintain accurate records of sales activities and customer interactions
• Assist with managing our inventory management software
• Utilise Microsoft Office and Google Workspace for documentation and reporting
• Support data entry tasks to ensure up-to-date information management
• Collaborate with team members to streamline office processes
• Send booking confirmations and assist with the directors office admin
• Assist in preparing sales presentations and proposals
• Contribute to maintaining a positive team environment

• Proven office experience, preferably in a sales or administrative role
• Strong computer skills, including proficiency in Microsoft Office Suite
• Excellent organisational skills with attention to detail
• Good phone etiquette and communication skills
• Experience with data entry tasks is essential
• Ability to work collaboratively within a team environment
• A proactive approach to problem-solving
• Strong team player skills

great benefits