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Customer service coordinator

https://www.randstad.com Logo

Randstad

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Location:
Australia , Nerang

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Category:
Customer Service

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

Randstad is working closely with a reputable technical services organisation to recruit a reliable and detail-oriented Customer Support & Operations Coordinator. This role is ideal for someone who enjoys being at the centre of operations, supporting field teams and customers while keeping day-to-day processes running efficiently.

Job Responsibility:

  • Act as the primary contact for technicians and subcontractors, providing daily operational support
  • Manage incoming enquiries from clients and field staff via phone and email
  • Coordinate schedules, documentation, and operational updates
  • Assist with basic device, system, and application troubleshooting for field teams
  • Prepare reports and maintain accurate operational records
  • Ensure processes align with internal procedures and compliance requirements
  • Provide general administrative support to the wider operations team

Requirements:

  • Strong communication skills, both written and verbal
  • Highly organised with excellent attention to detail
  • Comfortable managing multiple tasks and shifting priorities
  • Confident using Microsoft Office, including Excel
  • Previous experience in customer service, administration, or operations support
  • A proactive mindset with a practical, solution-driven approach
What we offer:
  • Supportive and inclusive team environment
  • Training and development to support long-term growth
  • Opportunity for flexible work arrangements in the future
  • Clear potential for a permanent position

Additional Information:

Job Posted:
April 23, 2026

Expiration:
April 30, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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