Customer Service Coordinator Job at Randstad (Oakville)

Job Description

Do you have a talent for making people feel welcome the moment they walk into a room? We are looking for an energetic Customer Service Coordinator to join a great team in a permanent role. If you have spent your career in fast-paced service environments and are ready to bring that expertise into a professional office setting, this is the perfect next step. Our client is looking for a "people person" who stays calm under pressure and loves ensuring everything runs smoothly behind the scenes. Whether you are coming from hospitality, upscale retail, or a busy reception desk, your ability to multitask with a positive attitude is exactly what we need. If you are organized, proactive, and ready to build a long-term career in a corporate environment, we want to hear from you.

Job Responsibility

Managing the intake of client orders and service requests to ensure all data is entered accurately into the system
Coordinating with couriers and third-party vendors to schedule pickups, deliveries, and office services
Monitoring the status of incoming and outgoing shipments and providing real-time updates to stakeholders
Organizing the daily schedule for meeting rooms and shared resources to ensure zero conflicts
Maintaining precise records of inventory levels and placing replenishment orders before supplies run low
Resolving delivery discrepancies or scheduling delays by communicating proactively with all parties involved
Supporting the logistics team with documentation, reporting, and the preparation of shipping labels or manifests

Requirements

Previous experience in a role that required managing schedules, inventory, or complex customer inquiries
The ability to track multiple tasks at once while meeting strict deadlines and timelines
Strong communication skills with the ability to relay technical information in a clear and friendly manner
A highly organized approach to work with a focus on accuracy and follow-through
A professional presence suitable for handling both high-value clients and external vendors
A track record of reliability and a desire to build a career in an operations-focused environment

What we offer

Comprehensive benefits package
Paid vacation time
Professional office environment with room for internal growth
Consistent Monday to Friday business hours
Opportunity to transition skills from service industries to a corporate path
Supportive team culture that values collaboration

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Customer Service Coordinator

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