Customer Service Coordinator Job at 360 Resourcing Solutions (Diss)

New

Customer Service Coordinator

We are looking for a proactive Customer Service Co-ordinator to join our dynamic...

Location

United Kingdom , Bellshill

Salary:

Not provided

WILLIAM GRANT & SONS

Expiration Date

July 23, 2026

Requirements

Previous experience in customer service, customer operations, or order management within a fast-paced environment
Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and internal stakeholders
Strong attention to detail and a commitment to maintaining accuracy across all aspects of your work
Able to effectively manage multiple priorities, work under pressure, and meet deadlines without compromising quality
A proactive and solution-focused approach, with the confidence to identify issues, resolve challenges, and drive positive outcomes
Positive, adaptable, and customer-focused, with a passion for delivering exceptional service and continuous improvement

Job Responsibility

Manage the end-to-end customer order process from order entry through to delivery
Build and maintain strong customer relationships, acting as a trusted point of contact
Coordinate export shipments and work closely with Freight Forwarders to ensure timely delivery
Prepare and manage export documentation, including customs and shipping paperwork
Monitor order progress and proactively communicate updates, delays, or issues to customers and internal stakeholders
Collaborate with Commercial, Production and Logistics teams to achieve On Time In Full (OTIF) delivery performance

What we offer

Competitive salary and benefits
Bonus plan
Generous holiday entitlement
Opportunity to 'buy' or 'sell' some holiday entitlement
Private Healthcare and Doctor@Hand (remote GP service)
Defined contribution pension plan
Employee Assistance Programme
Life Assurance cover
Product allocation
Cycle to Work scheme

Fulltime

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New

Customer Service Coordinator

Be the Central Connector in our Global Supply Chain. Are you ready to help build...

Location

Sweden , Gävle

Salary:

Not provided

Randstad

Expiration Date

August 22, 2026

Requirements

Bachelor's degree in Industrial Engineering, Logistics, Supply Chain, Economics, or equivalent experience
Fluent in Swedish and English
Background in customer service, logistics, or supply chain planning
Performance-driven with a focus on continuous improvement
Structured and data-driven with a strong sense of ownership

Job Responsibility

End-to-End Order Management: Manage the full cycle from receipt to delivery with high precision
Compliance & Documentation: Ensure accurate shipping documents, customs filings, and invoicing
Proactive Communication: Act as a primary link between customers and internal stakeholders to resolve operational challenges
Process Optimization: Share customer insights and drive continuous improvements to enhance global workflows
Cross-Functional Collaboration: Support colleagues and contribute to a positive, collaborative work environment

Fulltime

New

Customer Service Coordinator

JELD-WEN is currently seeking a Customer Service Coordinator to join our growing...

Location

United States

Salary:

Not provided

JELD-WEN UK

Expiration Date

Until further notice

Requirements

Bachelor degree from an accredited institution required (years of experience will be considered)
ERP systems, CRM, Salesforce, or SAP experience a plus
3 years Customer Service experience with demonstrated JW product and system knowledge
Intermediate skill in Microsoft Office applications
Ability to handle escalated customer service situations
Ability to manage escalations and resolve problems independently
Passionate about providing the exceptional customer experience
Ability to quickly learn new software, systems or processes and products
Strong communication skills (verbal and written)

Job Responsibility

Build positive relationships with customers
Maintain a positive, empathetic and professional attitude toward customers at all times
Improve customer service experience, create engaged customers and facilitate organic growth
Work with Sales Team to create better methods to address customer complaints
Effective time management, multi-tasking and prioritization skills
In-depth understanding of JW products, operations, websites, and literature to add value to and assist customers
Address customer inquiries that come into the customer service department by phone, web/email, mail, fax, chat, or Social Media by providing courteous and prompt responses
Process complex drawings, quotes and order requests per departmental guidelines (i.e. change orders)
Maintain a thorough understanding of the JELD-WEN customer(s) and their needs to professionally resolve and/or manage customer situations with a goal of first contact resolution
Escalate non-routine issues outside of knowledge scope to appropriate supervisor/manager

What we offer

medical & dental
generous leave policies
retirement program
etc

Fulltime

Customer Service Coordinator

As the first point of contact for customers at our fast-paced Melbourne Portable...

Location

Australia , Melbourne

Salary:

Not provided

Coates

Expiration Date

Until further notice

Requirements

Previous customer service experience
A desire to provide amazing customer experience
General computer skills (MS Word, Excel, Outlook)
Capability to learn and absorb technical information

Job Responsibility

Addressing customer needs in person, by phone and email
Generating hire schedules, quotes, and invoicing
Coordinating equipment deliveries, transfers, pick-ups, repairs, breakdowns, portable toilet pump runs
Liaising with suppliers to support our customers

What we offer

Development and career progression pathways
Flexible working options available
Access to our employee discounts, benefits and wellbeing program
Purchased additional leave program
Novated leasing and salary sacrifice
12 weeks Paid Parental Leave in addition to government parental leave scheme
Volunteering opportunities through the Coates Foundation

Fulltime

Customer Service Coordinator

As the first point of contact for customers at our Mount Gambier branch, your nu...

Location

Australia , Mount Gambier

Salary:

Not provided

Coates

Expiration Date

Until further notice

Requirements

A strong safety culture
Previous face-to-face customer service experience
A desire to provide amazing customer experience
General computer skills (MS Word, Excel, Outlook)
Capability to learn and absorb technical information

Job Responsibility

Addressing customer needs in person, by phone and email
Generating hire schedules, quotes, and invoicing
Coordinating equipment deliveries, transfers, pick-ups, repairs, breakdowns, portable toilet pump runs
Assisting customers and colleagues in the yard with loading equipment
Liaising with suppliers to support our customers

What we offer

Development and career progression pathways
Flexible working options available
Access to employee discounts, benefits and wellbeing program
Purchased additional leave program
Novated leasing and salary sacrifice
12 weeks Paid Parental Leave in addition to government parental leave scheme
Volunteering opportunities through the Coates Foundation

Fulltime

Customer Service Coordinator

At IKEA it's all about our customers, and in Customer Relations we build and ret...

Location

United States , Las Vegas

Salary:

19.96 - 28.20 USD / Hour

IKEA

Expiration Date

Until further notice

Requirements

3 years of related experience
1 year of experience in a customer service and customer-focused environment
Physical Demands: Lifting, Pushing/Pulling, Sliding/Transferring and Carrying Occasionally (1-50lbs)

Job Responsibility

Oversee day-to-day operations that are assigned by the Team Leader, including opening and/or closing duties for the unit which also include key and alarm code responsibilities
Troubleshoot and apply appropriate corrective actions such as emergency and incident response, authorization, access, etc
Enhance the shopping journey of our visitors to IKEA by collaborating with all functions to increase co-worker competence and knowledge
Ensure customers receive consistent information throughout their shopping journey
Record information in the relevant systems to improve the customer's future shopping experience
Enhance customer relationships to boost sales and ensure sustained profitability by understanding IKEA's product range and services
When needed, offer alternative solutions that meet the needs of individual customers
Forge a team mindset centered around first time right for every customer, ensuring a positive customer journey
Take part in additional department responsibilities to secure the daily operation for co-workers and customers
Contribute to an environment where the IKEA culture is a strong and living reality that embraces the diversity of co-workers and customers

What we offer

Generous paid time off, holiday and sick time
WiselyPay – get earned wages up to two days early
Paid parental leave (up to 16 weeks)
KinderCare tuition discount
Retirement and bonus plans
Co-worker discount, meal deal, and referral bonus
Pet insurance program
Education assistance and learning programs
Safety shoe reimbursement
24/7 telehealth visits

Fulltime

Customer Service Coordinator

Here at Vertu Motors we have a great opportunity for a Customer Service Coordina...

Location

United Kingdom , Gateshead

Salary:

26437.00 GBP / Year

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Knowledge of customer service principles, practices and internal compliance processes
Knowledge of relevant computer applications & ability to type
Knowledge of administrative procedures
Numeric, oral and written language applications
Interpersonal skills
Ability to respond in a calm and professional manner when faced with demanding customer interactions
Communication skills – both verbal and written
Listening skills
Problem analysis and problem-solving
Attention to detail and accuracy

Job Responsibility

Deal directly with customers either by telephone, electronically or face to face
Respond promptly to customer inquiries by phone and email
Obtain and evaluate all relevant information to coordinate product, compliance and Customer service issues
Perform customer contact details Verifications
Provide updates, direct requests and unresolved issues to the designated dealership or regional/franchise directors
Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken
Communicate and coordinate with internal departments and dealerships
Follow up on customer interaction
Provide feedback on the efficiency of the customer service process
Contact customers to respond to inquiries or to notify them of complaint reference details as required

What we offer

25 days holiday rising with length of service - plus bank holidays
Access to our online rewards platform giving you cash back and discounts for multiple retailers
Preferential Service Rates
Colleague Purchase Scheme
Share Incentive Scheme
Pension
Enhanced Maternity and Paternity

Fulltime

Customer Service Coordinator

Location

Australia , Dandenong South

Salary:

Not provided

MSA BOURGOGNE

Expiration Date

Until further notice

Requirements

Minimum of 2-3 years of working experience in a similar role or industry
Experience in premium customer service preferred
Knowledge of best practice Customer Service (relevant qualifications desirable)
Proficient in using MS Office and other relevant business software
Experience with SAP or relevant top tier ERP
Excellent oral and written communication skills
Excellent listening skills, comprehension of customer needs, and ability to deliver effective solutions accordingly
Confidence in speaking on the phone with customers, preferably in a previous customer service role
Robust interpersonal and human relation skills, essential for handling a fast-paced office environment and a demanding customer base
Ability to work independently, remaining self-driven and focused

Job Responsibility

Handles, organizes and responds to customer service calls and email inquiries promptly
Communicates with customers to address issues, concerns, requirements and complaints
Offers alternative products to customer (if requested product is out of stock)
Responds to requests within set Service Level Agreement timeframes
Processes orders: checks manual and EDI orders, enters orders into the system before cut-off time or within same day of receipt of order
Responds to customer calls in a manner that establishes Gates as the foremost service company in our industry, ensures minimal delay in addressing our customers' needs
Relays customer quality concerns to the appropriate associates or departments while actively ensuring that customer expectations and requirements are fulfilled
Proactively seeks opportunities to enhance services and response times and to provide premium customer service
Complies with company policy, procedural, and training requirements, including health and safety

Fulltime

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