Customer Service Coordinator Job at Coates (Edinburgh)

New

Customer Service Coordinator

You are a customer-focused professional who plays a critical role in supporting ...

Location

Kazakhstan , Almaty

Salary:

Not provided

Bradken

Expiration Date

January 25, 2026

Requirements

Qualifications in Business, Sales, Supply Chain, Logistics, or a related discipline
Proven experience in customer or order management roles, managing complex queries with professionalism
Strong Salesforce CRM capability, including reporting and pipeline support (highly desirable)
Exposure to manufacturing, foundry, mining, or heavy industry environments preferred
Working knowledge of logistics and supply chain operations

Job Responsibility

Primary point of contact for customer service matters, ensuring timely, professional resolution of issues
Work closely with Sales, Logistics, Manufacturing, Estimating, and Engineering teams to meet customer requirements
Support the onboarding and development of new team members
Responsible for the end-to-end processing, tracking, and fulfilment of customer orders
Proactively communicate order status, dispatch details, and delivery timelines
Monitor customer account status, including outstanding or overdue invoices
Raise Customer Feedback Reports to address service gaps
Maintain accurate data across systems such as Salesforce and Epicor
Act as the regional Salesforce Super User
Assist with customer pricing updates

What we offer

Safety first environment and mindset
Flexible work options
Competitive Total Reward Packages
Global and local recognition programs
Paid Parental Leave
Learning and Development focus
Education assistance
EAP for you and your family
Community Involvement program

New

Customer Service Coordinator

As a Customer Service Coordinator at Monster Energy, you'll be the driving force...

Location

China , Shanghai

Salary:

120000.00 - 180000.00 CNY / Year

Randstad

Expiration Date

February 21, 2026

Requirements

Prefer a Bachelor's Degree in the field of Business Administration, Communications, or related field of study
Between 3-5 years of experience in customer service in FMCG
Proficient in Microsoft suite of software products
emphasis on Excel
SAP experience preferred – SAP ECC, SAP TM
Excellent written and verbal communication skills in English preferred

Job Responsibility

Work closely with customers across the assigned territories, in close collaboration with management to address any and all service issues dealing with product supply and sales order fulfillment
Receive, organize, and manage data entry of all customer orders to support demand fulfillment in support of company sales objectives
Maintain relationships with customers, monitor their inventory levels and depletions
Receive, organize, and manage data entry of all internal sample orders for execution of company marketing and sampling activities in each assigned territory
Work with internal and external customers to ensure a clear transfer of ownership in sales orders, in compliance with company financial accounting procedures, and for sample orders
Ensure that Company operational standards, policies, procedures, and practices are followed in a timely and consistent manner

Fulltime

New

Customer Service Coordinator

As a Customer Service Coordinator at Monster Energy, you'll be the driving force...

Location

China , Shanghai

Salary:

180000.00 - 240000.00 CNY / Year

Randstad

Expiration Date

February 14, 2026

Requirements

Prefer a Bachelor's Degree in the field of Business Administration, Communications, or related field of study
Between 3-5 years of experience in customer service in FMCG
Proficient in Microsoft suite of software products
emphasis on Excel
SAP experience preferred – SAP ECC, SAP TM
Excellent written and verbal communication skills in English preferred

Job Responsibility

Work closely with customers across the assigned territories, in close collaboration with management to address any and all service issues dealing with product supply and sales order fulfillment
Receive, organize, and manage data entry of all customer orders to support demand fulfillment in support of company sales objectives
Maintain relationships with customers, monitor their inventory levels and depletions
Receive, organize, and manage data entry of all internal sample orders for execution of company marketing and sampling activities in each assigned territory
Work with internal and external customers to ensure a clear transfer of ownership in sales orders, in compliance with company financial accounting procedures, and for sample orders
Ensure that Company operational standards, policies, procedures, and practices are followed in a timely and consistent manner

Customer Service Coordinator

Busy, hands-on role where you'll be the main point of contact for your own portf...

Location

United Kingdom , Livingston

Salary:

29000.00 GBP / Year

Office Angels

Expiration Date

Until further notice

Requirements

Previous experience in a manufacturing environment
Proven experience in account management or customer service roles
Strong multitasking and organisational skills
Excellent communication and interpersonal abilities
A proactive, systematic approach to problem-solving
Comfortable working with CRM systems and other digital tools

Job Responsibility

Oversee and manage a portfolio of customer accounts
Proactively handle customer queries, requests, and complaints
Generate and manage bespoke quotations, orders, and amendments using CRM systems
Monitor stock levels and coordinate with logistics to ensure timely deliveries
Collaborate with internal teams including sales, logistics, and customer service
Maintain accurate customer records and prepare account plans
Manage returns and credit processes
Attend internal meetings to support continuous improvement and customer satisfaction

What we offer

Opportunities for career development
Supportive and collaborative team culture
Health and safety-focused workplace
Involvement in continuous improvement initiatives

Fulltime

Customer Service Coordinator

Join Our clients team as their Customer Service Coordinator! Based in Wimbledon....

Location

United Kingdom , Wimbledon

Salary:

25000.00 - 26000.00 GBP / Year

Office Angels

Expiration Date

Until further notice

Requirements

Proven office experience, preferably in a sales or administrative role
Strong computer skills, including proficiency in Microsoft Office Suite
Excellent organisational skills with attention to detail
Good phone etiquette and communication skills
Experience with data entry tasks is essential
Ability to work collaboratively within a team environment
A proactive approach to problem-solving
Strong team player skills

Job Responsibility

Assist with daily administrative tasks to support the sales team
Creating jobsheets, sending invoices and filing jobsheets away
Manage customer inquiries via phone and email with professionalism
Maintain accurate records of sales activities and customer interactions
Assist with managing our inventory management software
Utilise Microsoft Office and Google Workspace for documentation and reporting
Support data entry tasks to ensure up-to-date information management
Collaborate with team members to streamline office processes
Send booking confirmations and assist with the directors office admin
Assist in preparing sales presentations and proposals

What we offer

great benefits

Fulltime

Customer Service Coordinator

Are you passionate about providing exceptional customer service? Do you thrive i...

Location

United Kingdom , Burgess Hill

Salary:

24000.00 - 25000.00 GBP / Year

Office Angels

Expiration Date

Until further notice

Requirements

Strong communication and interpersonal skills
Attention to detail and the ability to process orders accurately
A proactive approach to problem-solving and client engagement
Experience in customer service administration
A team player mentality with the ability to collaborate effectively across departments
Proficiency in using customer service software and tools
Car driver ideally required

Job Responsibility

Responding to Enquiries: Quickly and professionally address customer inquiries, providing accurate information and solutions
Order Processing: Handle customer orders with precision, following company procedures to ensure accuracy and efficiency
Client Communication: Maintain regular contact with clients, offering updates and support throughout their journey with us
Internal Coordination: Work closely with internal teams to align production schedules with customer expectations, ensuring smooth operations
Post-Delivery Follow-Up: Gather feedback after deliveries to ensure our clients are satisfied and ready to share their positive experiences
Record Keeping: Keep detailed records of all client interactions to maintain high service standards and facilitate future communication
Online Support: Assist with online order handling and general service queries, enhancing the overall customer experience

What we offer

Eye care vouchers and money towards glasses should you require them for VDU purposes
We can search for permanent work whilst you're in assignments and offer expert interview support and advice
Weekly pay
Pension scheme option (with employer contributions)
28 days paid annual leave (Based on a weekly accrual)

Fulltime

Customer Service Coordinator

Temporary Customer Service Coordinator role with immediate start in Basingstoke....

Location

United Kingdom , Basingstoke

Salary:

13.00 GBP / Hour

Office Angels

Expiration Date

Until further notice

Requirements

Strong communication and interpersonal skills
Attention to detail and the ability to process orders accurately
A proactive approach to problem-solving and client engagement
Experience in customer service administration
A team player mentality with the ability to collaborate effectively across departments
Proficiency in using customer service software and tools

Job Responsibility

Responding to Enquiries: Quickly and professionally address customer inquiries, providing accurate information and solutions
Order Processing: Handle customer orders with precision, following company procedures to ensure accuracy and efficiency
Client Communication: Maintain regular contact with clients, offering updates and support throughout their journey with us
Internal Coordination: Work closely with internal teams to align production schedules with customer expectations, ensuring smooth operations
Post-Delivery Follow-Up: Gather feedback after deliveries to ensure our clients are satisfied and ready to share their positive experiences
Record Keeping: Keep detailed records of all client interactions to maintain high service standards and facilitate future communication
Online Support: Assist with online order handling and general service queries, enhancing the overall customer experience

What we offer

Eye care vouchers and money towards glasses should you require them for VDU purposes
We can search for permanent work whilst you're in assignments and offer expert interview support and advice
Weekly pay
Pension scheme option (with employer contributions)
28 days paid annual leave (Based on a weekly accrual)

Fulltime

Customer Services Coordinator - Membership

Join a respected organisation within the membership sector, serving the Transpor...

Location

United Kingdom , London

Salary:

24000.00 - 27000.00 GBP / Year

Office Angels

Expiration Date

Until further notice

Requirements

Customer Service Experience: Previous experience in a customer-facing role
Strong communication and interpersonal skills
Excellent time management and organisation
High attention to detail and accuracy
Proficiency in Microsoft Office
Ability to work independently and meet deadlines

Job Responsibility

Process Claims: Handle sickness and life insurance claims with care and accuracy
Deliver Excellent Customer Support: Respond to member enquiries via phone, email, and post
Provide Product Information: Offer guidance on services and policies
Manage Transactions: Process direct debits and maintain data accuracy

What we offer

22 days holiday + bank holidays
Subsidised transport costs
Company pension & life insurance
Income protection & private healthcare
Supportive, friendly team and great workplace culture

Fulltime

Customer Service Coordinator

Coates

Location:
Australia , Edinburgh

Category:
Customer Service

Contract Type:
Contract work

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
December 31, 2025

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