Customer Service Coordinator Job at Coates (Burnie)

Customer Service Coordinator

We are looking for a motivated and customer-oriented Customer Service Coordinato...

Location

United Kingdom , Henley-on-Thames

Salary:

28000.00 GBP / Year

Global Technology Solutions Ltd.

Expiration Date

Until further notice

Requirements

Strong organisational skills with excellent attention to detail
Ability to manage and prioritise workload in a fast-paced environment
Confident IT skills, including Microsoft Office applications
Proactive mindset with strong problem-solving abilities and a focus on customer satisfaction
Experience with CRM systems is advantageous but not essential
Excellent communication skills and a professional, customer-focused approach

Job Responsibility

Respond to customer enquiries received via phone, email, and monitoring systems in a professional, approachable, and efficient manner
Accurately record service requests and orders within the CRM system
Allocate engineer call-outs and manage service schedules
Organise delivery of orders to customer sites using courier services
Keep customer records and databases up to date and accurate
Communicate with couriers and external suppliers to ensure timely and reliable deliveries
Assist the ICT team in connecting customers to remote monitoring systems
Plan and coordinate service visits, ensuring all tasks are completed on time and to a high standard

What we offer

Salary of £28,000 (depending on experience)
Opportunity to work within a supportive, customer-driven team
Training and ongoing professional development
Friendly, collaborative working environment

Fulltime

Customer Service Coordinator

Mitcham based, £25,000 - £30,000 DOE + Career Development. Are you a confident a...

Location

United Kingdom , Mitcham

Salary:

25000.00 - 30000.00 GBP / Year

Social Value Portal Ltd

Expiration Date

Until further notice

Requirements

Previous experience within a customer service, sales support, telesales or office-based coordination role
Comfortable handling a high volume of phone-based enquiries
Confident communicator with an excellent telephone manner
Highly organised with strong attention to detail
Able to work effectively within a fast-paced environment
Commercially aware and confident building relationships over the phone
Strong written communication and email skills
Competent IT and administration skills
Previous experience using CRM or booking systems would be advantageous but is not essential

Job Responsibility

Handle inbound customer enquiries via phone and email
Provide outstanding customer service throughout the enquiry and booking process
Make outbound calls to suppliers, partners and customers where required
Coordinate services and bookings using the company CRM system
Process customer payments accurately
Build relationships with external suppliers and service providers
Assist customers in finding suitable solutions for their requirements
Work closely with the wider operations team to ensure smooth service delivery
Maintain accurate records and update internal systems
Support the business in identifying opportunities to improve customer experience and service efficiency

What we offer

Career Development
Full training
genuine long-term career development opportunities
ongoing support, training and development

Fulltime

Customer Service Coordinator

Location

Canada , Winnipeg

Salary:

50000.00 - 55000.00 CAD / Year

Aplin

Expiration Date

Until further notice

Requirements

Minimum 2 years of customer service experience
Excellent verbal and written communication skills
Professional, positive, and customer-focused approach
Ability to manage multiple priorities and navigate several computer programs simultaneously
Strong conflict resolution and problem-solving abilities
Comfortable handling sensitive or challenging customer situations with professionalism
Proficient in Microsoft Office Suite, including Word, Excel, Outlook, and PowerPoint
Ability to work both independently and collaboratively within a team environment
Experience or knowledge of residential construction is considered an asset but is not required

Job Responsibility

Respond promptly and professionally to customer inquiries via phone and email
Coordinate appointments and schedules between customers and external vendors
Deliver a positive and memorable customer experience at every interaction
Provide exceptional customer service while resolving inquiries and concerns
Collaborate with internal departments to ensure seamless communication and service delivery
Maintain accurate records and support administrative processes

What we offer

Comprehensive benefits
A casual and fun office culture

Fulltime

Customer Service Coordinator

As the first point of contact for customers at our Rockhampton branch, your numb...

Location

Australia , Rockhampton

Salary:

Not provided

Coates

Expiration Date

Until further notice

Requirements

Previous face-to-face customer service experience
A desire to provide amazing customer experience
General computer skills (MS Word, Excel, Outlook)
Capability to learn and absorb technical information

Job Responsibility

Addressing customer needs in person, by phone and email
Generating hire schedules, quotes, and invoicing
Coordinating equipment deliveries, transfers, pick-ups, repairs, breakdowns, portable toilet pump runs
Occasionally assist customers and colleagues in the yard with loading equipment
Liaising with suppliers to support our customers

What we offer

Development and career progression pathways
Flexible working options
Employee discounts, benefits and wellbeing program
Purchased additional leave program
Novated leasing and salary sacrifice
12 weeks Paid Parental Leave in addition to government parental leave scheme
Volunteering opportunities through the Coates Foundation

Fulltime

Customer Service Coordinator

You won't just be answering phones; you will be the primary point of contact for...

Location

United Kingdom , Sittingbourne

Salary:

13.50 GBP / Hour

Randstad

Expiration Date

July 03, 2026

Requirements

Empathetic nature
Communication expert
IT proficient
Customer-centric
Reliability

Job Responsibility

Patient onboarding
Coordination
Liaison
Problem solving
Data management
On-call support

What we offer

Monthly awards for top performers
Opportunities for customer service qualifications
Onsite gym
Outside seating areas
Subsidised canteen with Starbucks station
Option to work from home one day per week once trained
Competitive pension
Private healthcare
Access to Randstad app for discounts
Free on-site parking

Fulltime

!

Customer Service Coordinator

Location

United States , Brooklyn

Salary:

Not provided

Coates

Expiration Date

Until further notice

Requirements

A team player who is committed to delivering exceptional customer service
Initiative and a willingness to learn (with plenty of on-the-job training)
An interest in developing your career and progressing within Coates
Experience in a customer-facing high-volume environments
Basic computer skills (MS Word, Excel, Outlook)
Ability to learn and understand technical information
Ability to adapt to changing priorities proactively and professionally

Job Responsibility

Supporting customers in person, over the phone and via email
Preparing hire schedules, quotes, and invoicing
Allocating equipment and liaising with the workshop
Coordinating deliveries, transfers, pick-ups, repairs and breakdowns
Occasionally assisting in the yard with loading equipment
Liaising with suppliers to support customer needs

What we offer

Development and career progression pathways
Access to our employee discounts, benefits and wellbeing program including Fitness Passport
Competitive salary
Purchased additional leave program
Novated leasing and salary sacrifice
12 weeks Paid Parental Leave in addition to government parental leave scheme
Volunteering opportunities through the Coates Foundation

Fulltime

Customer Service Coordinator

As the new patient coordinator, you will be responsible for making the first con...

Location

United Kingdom , Maidenhead

Salary:

12.00 - 13.50 GBP / Hour

Randstad

Expiration Date

July 01, 2026

Requirements

Customer Service experience in a busy environment
Patient, understanding, caring and empathetic
Positive, proactive and customer focused attitude
Professional and confident telephone manner
Competent IT skills and ability to learn new systems
Excellent verbal & written communication skills

Job Responsibility

Making the first contact with the patient or carer once their health care professional registers them to H2H
Set up their account, confirm all the patient and carers detail's, arrange their first order and then check in with the patient or carer once the order has been delivered
Liaise with their health care professional or GP surgery to ensure a smooth transition to our service for the patient
Confirm all details that we have been given by health care professionals with the patient or carer
Follow up with the patient or carer to ensure their expectations of H2H have been met
Liaise with health care professionals and GP surgeries
Provide the highest levels of customer excellence to both patients and health care professionals
Arrange patient deliveries via telephone and email
Answer patient and stakeholder enquiries, resolving all queries that might arise
Use our internal database to log all patient and health care professional communication and documenting this

What we offer

Competitive salaries
Superb defined contribution pension scheme
Private health care
Life assurance
Flexible benefits scheme
Top performers are recognised and rewarded monthly
Opportunities to gain customer service related qualifications in the role
Option to work from home 1 day per week
Free on-site parking
Onsite canteen including a Starbucks station

Fulltime

!

Customer Service Coordinator

Robert Half is working with our client to find a Customer Service Coordinator to...

Location

United States , Manchester

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

AS/BS degree is preferred
At least 5 years of customer service experience within a service or construction - related business
Hands-on experience with ERP systems
Strong working knowledge of Microsoft Office, including Outlook, Teams, and Excel
Strong attention to detail and ability to manage a high-volume, deadline-driven workload
Excellent written and verbal communication skills with a professional customer service approach
Proven ability to stay organized, think critically, and follow through on open items

Job Responsibility

Provide administrative support related to customer contracts, sales activity, and account setup
Review agreements for completeness and enter key information into the company’s ERP platform
Maintain and update contract records, customer requirements, asset details, purchase orders, and related documentation
Track agreement revisions, operational updates, and other account changes to ensure data accuracy
Work cross-functionally with sales and operations teams to support workflow continuity and process compliance
Follow up with internal partners and customers to gather missing information and keep deliverables on schedule
Help uphold established procedures and ensure consistent handling of contract data and supporting records

What we offer

medical, vision, dental, and life and disability insurance
eligibility to enroll in 401(k) plan

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Customer Service Coordinator

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