CrawlJobs Logo

Customer Service Coordinator / Buyer

United States, Elk Grove Village 58300.00 - 87500.00 USD / Year · Job Posted May 05, 2026
Apply Position
Job Link Share

Job Responsibility

  • Handle the customer support for the Ardagh Metal Packaging locations, external domestic customers, and other external international customers and support the procurement of parts for ATC jobs
  • Source parts and services, issuing the purchase orders to purchase the parts, and completing all needed documentation to ship the parts
  • Track customer orders, quoting time, and billing material jobs and installation support against the original quote
  • Follow up with vendors regarding all purchased parts that are past due or critical for timely delivery
  • Process orders for Ardagh plants, domestic external customers, and international external customers
  • Source, quote and procure parts from vendors to fill customer orders and shop floor jobs
  • Process shipping documents to create invoices
  • Track and follow customer job orders to ensure purchase orders are received
  • Quote the customer for spare parts per their request
  • Respond to customer inquires via e-mail or phone
  • Enter customer orders into the SAP system for tracking and processing
  • Generate SAP reports as needed
  • Advise customer of any changes in order status or pricing
  • Track and report aging of all customer orders
  • Coordinate any customer project shipments and invoicing working with both the customer on requirements and the project managers to understand shipping needs
  • Backup to other customer service positions and supply chain.

Requirements

  • 4-year degree preferred
  • 2 years of experience in customer service
  • Proficient in the usage of software applications like Excel and Word
  • Proficient in the usage of SAP
  • Solid verbal and written skills
  • Solid problem-solving and analytical skills.

Nice to have

Fluent in Portuguese

What we offer

  • Medical, prescription, dental and vision plans
  • Flexible Spending Accounts (FSA)
  • Life insurance
  • 401(k) retirement plan with company match
  • Paid holidays and vacation
  • Short- and Long-Term Disability (STD/LTD)
  • Employee Assistance Program (EAP)
  • Apprenticeship programs
  • Professional and personal development opportunities through Employee Resource Groups

Looking for more opportunities?

Search for other job offers that match your skills and interests.

Similar Jobs for

Customer Service Coordinator / Buyer

8 matching positions

Metals Commodity Buyer - Service Center Buyer

This position is a career level 18P and is located in Chattanooga, TN. Drive VW ...
Location
Location
United States , Chattanooga
Salary
Salary:
Not provided
https://www.volkswagen-group.com Logo
Volkswagen AG
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor degree or equivalent in business or other relevant field of study
  • Analytical and conceptual thinking – using logic and reason
  • Problem solving – specifically high level topics
  • Integration – joining people, processes or systems
  • High level knowledge of VW Systems (EBON, Tevon, AIP, AVON, etc)
  • Resource management and prioritization
  • Displays professional integrity
  • Demonstrates commitment to self-improvement
  • Computer savvy – skilled in the use of software
  • Experience of success in conflict resolution
Job Responsibility
Job Responsibility
  • Drive VW Group Global strategy and initiatives for NAR Region
  • Support team to establish achieve an annual business plan to optimize the material cost of assigned parts
  • Responsible for sourcing and managin Steel Service Centers for Volkswagen Group of America
  • Support the team’s development and implementation of localization and hidden cost strategies as well as your own
  • Lead Business “on-top” cost reduction activities within their Commodity
  • Teach new Buyers “Best Practices” Negotiation Skills
  • Achieve annual business plan savings commitments as defined by Commodity Manager
  • Negotiate annual material cost savings with assigned suppliers and material groups and report on a monthly basis
  • Analyze localization and deep localization rate of assigned parts
  • Develop and implement strategies to increase localization and deep localization rate
  • Fulltime
Read More
Arrow Right

Customer Service Representative

Location
Location
United States , Arlington, TX or Miami, FL
Salary
Salary:
Not provided
mowi.com Logo
Mowi Poland
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Advanced Excel skills required
  • Experience with EDI systems and order management platforms preferred
  • Experience managing high-volume customer accounts across multiple channels
  • Strong problem-solving and decision-making abilities
  • Ability to manage priorities and meet deadlines in a fast-paced environment
  • Excellent written and verbal communication, organizational, and attention-to-detail skills
  • Customer service experience required
  • Bilingual English/Spanish preferred
Job Responsibility
Job Responsibility
  • Manage daily order activity, including collaborating with divisional buyers on order allocation and excess inventory, and providing recommendations on stock and order decisions
  • Manage customer purchase orders received via EDI and other communication channels
  • review, validate, and enter orders including pricing into daily sales plans, M3, and customer portals, maintaining accuracy across all order details including quantities and delivery requirements
  • Ensure all purchase orders align with customer requirements and Key Account Manager (KAM) agreements, supporting accurate invoicing and contract compliance
  • Coordinate and communicate promotional in/out activities with planning teams
  • Monitor inventory levels and request replenishment for frozen and smoked products
  • Submit and track new item setups, specification updates, and sample requests
  • Deliver strong customer service by building and maintaining relationships across accounts, ensuring high levels of customer satisfaction
  • serve as a point of contact for order-related inquiries and communicate directly with customer distribution centers regarding order status, changes, and requirements
  • Communicate customer feedback, insights, and trends to the sales team to support account development and decision-making
  • Fulltime
Read More
Arrow Right

Customer Service Representative

The Customer Service Representative (CSR) at Mowi supports the Account Manager b...
Location
Location
United States , Miami, FL or Arlington, TX
Salary
Salary:
Not provided
mowi.com Logo
Mowi Poland
Expiration Date
July 27, 2026
Flip Icon
Requirements
Requirements
  • Advanced Excel skills required
  • Strong problem-solving and decision-making abilities
  • Ability to manage priorities and meet deadlines in a fast-paced environment
  • Excellent organizational, communication, and attention-to-detail skills
  • Customer service experience required
  • Minimum of 3 years of experience in a similar role
  • High school diploma required
Job Responsibility
Job Responsibility
  • Manage daily order activity, including collaborating with divisional buyers on order allocation and excess inventory, and providing recommendations on stock and order decisions
  • Review, validate, and enter customer purchase orders, including pricing, into daily sales plans, M3, and customer portals
  • Ensure all purchase orders align with customer requirements and Key Account Manager (KAM) agreements, supporting accurate invoicing
  • Coordinate and communicate promotional in/out activities with planning teams
  • Monitor inventory levels and request replenishment for frozen and smoked products
  • Submit and track new item setups, specification updates, and sample requests
  • Deliver strong customer service by building relationships and ensuring customer satisfaction
  • Communicate customer feedback and insights to the sales team
  • Partner with Accounts Receivable to provide documentation for claims, credits, and short payments
  • manage customer claims
  • Fulltime
Read More
Arrow Right
New

New Home Counselor Associate

This position assists in all new home sales activities while delivering an extra...
Location
Location
United States , Indianapolis
Salary
Salary:
Not provided
beazer.com Logo
Beazer Homes
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Valid Driver's License in State of employment
  • Where required, a valid Real Estate license for the state of operation
  • Previous sales experience preferred
  • Ability to utilize computers and related technology to facilitate prospecting, follow up, purchase agreements, and homebuyer maintenance
  • Understanding of basic ideas of mortgage financing is preferred
  • Accountable to meet monthly sales goals
  • Must be able to staff model home sales office on a 5-day schedule within the advertised days/hours, including holidays and weekends
  • Excellent social and communication skills
  • Can follow a planned sales presentation
  • Ability to learn and convey Beazer Homes communities, product, promotions, purchase agreement, and processes
Job Responsibility
Job Responsibility
  • Assists in all new home sales activities while delivering an extraordinary customer experience
  • Works with buyers and their realtors in selling and closing newly built homes
  • Maintains model homes and communities to the highest standards
  • Meets (or exceeds) customer service goals and sales performance metrics
  • Ability to generate leads from various sources
  • Creates and maintains positive Realtor relationships
  • Coordinates customer meetings with other departments as part of the home buying journey
  • Regularly visits competitor communities and understands the home market in the area
  • Gathers and utilizes data to conduct a Competitive Market Analysis
What we offer
What we offer
  • Flexible time-off program
  • Industry leading parental leave policy
  • Development opportunities
  • Fulltime
Read More
Arrow Right
New

Supply Chain Specialist

At Boeing, we innovate and collaborate to make the world a better place. We’re c...
Location
Location
United States , Hazelwood
Salary
Salary:
90100.00 - 121900.00 USD / Year
boeing.com Logo
Boeing
Expiration Date
June 22, 2026
Flip Icon
Requirements
Requirements
  • 3+ years’ experience in asset management
  • 3 + years’ experience in Supplier Management/Procurement as a Purchasing Agent or Buyer, Supplier Program Manager, Supply Chain Management Analyst/Item Manager, or Supply Base Manager?
  • 3 + years’ experience working with supply chain management software? For example: ERP, MRP, Epicor SCM or Oracle SCM, etc
  • 3 + years’ experience with GOLD
  • 3 + years’ experience with Microsoft Office Products like Outlook, PowerPoint, Excel, and Word
Job Responsibility
Job Responsibility
  • Provide status reports, briefs, and metrics relating to performance and mission readiness
  • Ensure timely Procurement Requisition creation in SAP to meet urgent requirements
  • Work closely together with supply chain counterparts to ensure execution of needed procurements
  • Conduct Risk, Issue and Opportunity management
  • Maintain a record of demands and situations that arise to help with future demand planning
  • Collaborate and support ILS team members in site shipment arrangements/execution
  • Participate in system improvement transition initiatives for inventory management
  • Review bottlenecks across the business in order to adjust forecasting and supply planning
  • Coordinate to ensure current supply status and contract commitments meet program schedules and plans
  • Manage stock shortages and spares demands with stakeholders, suggesting risk mitigation strategies and working with Boeing stakeholders to avoid operational impacts
What we offer
What we offer
  • competitive base pay and variable compensation opportunities
  • health insurance
  • flexible spending accounts
  • health savings accounts
  • retirement savings plans
  • life and disability insurance programs
  • paid and unpaid time away from work
  • generous company match to your 401(k)
  • industry-leading tuition assistance program pays your institution directly
  • fertility, adoption, and surrogacy benefits
  • Fulltime
!
Read More
Arrow Right
New

Buyer

We are looking for a detail-oriented Buyer to join our team in Moncks Corner, So...
Location
Location
United States , Moncks Corner
Salary
Salary:
Not provided
https://www.roberthalf.com Logo
Robert Half
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Certificate, training, or equivalent practical experience in procurement, supply chain, logistics, or materials management
  • At least 2 years of experience in a buyer, materials control, or related supply chain role
  • Background supporting aftermarket, spare parts, or other service-driven operations is strongly preferred
  • Working knowledge of Microsoft Office applications, including Excel
  • Experience using SAP or similar enterprise resource planning systems in a purchasing environment
  • Familiarity with supplier management, purchase orders, contracts, and procurement processes
Job Responsibility
Job Responsibility
  • Transform approved purchasing needs into accurate purchase orders and oversee them through release and completion
  • Manage service-related and other non-production purchasing activities while following established procurement controls and approval processes
  • Coordinate with customer service and logistics partners to prioritize urgent parts requirements and support time-sensitive aftermarket needs
  • Align buying activity with demand forecasts, operational signals, and inventory guidelines in partnership with planning teams
  • Work closely with sourcing and suppliers to address lead-time concerns, availability issues, and pricing discrepancies
  • Expedite, defer, or adjust open orders as needed to prevent service interruptions and keep stakeholders informed of changes
  • Handle procurement exceptions such as emergency buys in accordance with defined governance and authorization procedures
  • Track supplier performance, support invoice and purchase order reconciliation, and maintain accurate procurement and material data records
  • Provide support for occasional domestic and international travel requirements based on business demand
What we offer
What we offer
  • Medical, vision, dental, and life and disability insurance
  • Company 401(k) plan
  • Fulltime
Read More
Arrow Right
New

Sales Support Coordinator I

The Sales Support Coordinator for wholesale commissary will play a pivotal role ...
Location
Location
United States , Groveport
Salary
Salary:
Not provided
aramark.com Logo
Aramark
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High school diploma or equivalent required
  • bachelor’s degree preferred
  • Previous experience in customer service, sales support, or logistics coordination is advantageous
  • Strong communication skills
  • problem-solving abilities
  • ability to multitask and prioritize effectively
  • Familiarity with CRM systems, ERP software, and basic office applications (MS Office Suite)
  • Experience with order management or warehouse systems is a plus.
Job Responsibility
Job Responsibility
  • Data Entry and Order Management: Work closely with inventory teams to communicate on stock levels, backorders, and product availability
  • Handle and submit customer purchase orders to ensure timely preparation for shipment and delivery
  • Customer Satisfaction: Monitor and address customer issues and discrepancies, submit form to accounting for processing to address said issues and discrepancies
  • Improve customer service experience by gathering feedback and implementing established processes
  • Call Management: Handle incoming customer calls promptly and professionally, assisting with inquiries, order placement, and troubleshooting issues
  • Initiate outbound calls for follow-up, order confirmation, and issue resolution, ensuring a proactive approach to customer service
  • Sales Support: Prepare and send customer quotes in a timely and accurate manner, ensuring all necessary information is provided for decision making
  • Collaborate with buyers and inventory teams to research and manage purchase orders, ensuring alignment with customer needs and stock availability
  • Research and submit product usage reports as required by customers, maintaining accuracy and timeliness
  • Operational Coordination: Serve as a liaison between customer and the warehouse, addressing operational issues, order discrepancies, and logistical concerns
Read More
Arrow Right
New

Sales Support Lead Coordinator

The Sales Support Coordinator for wholesale commissary will play a pivotal role ...
Location
Location
United States , Groveport
Salary
Salary:
Not provided
aramark.com Logo
Aramark
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High school diploma or equivalent required
  • bachelor’s degree preferred
  • Previous experience in customer service, sales support, or logistics coordination is advantageous
  • Strong communication skills, problem-solving abilities, and the ability to multitask and prioritize effectively
  • Familiarity with CRM systems, ERP software, and basic office applications (MS Office Suite)
  • Experience with order management or warehouse systems is a plus
Job Responsibility
Job Responsibility
  • Data Entry and Order Management: Work closely with inventory teams to communicate on stock levels, backorders, and product availability
  • Handle and submit customer purchase orders to ensure timely preparation for shipment and delivery
  • Customer Satisfaction: Monitor and address customer issues and discrepancies, submit form to accounting for processing to address said issues and discrepancies
  • Improve customer service experience by gathering feedback and implementing established processes
  • Call Management: Handle incoming customer calls promptly and professionally, assisting with inquiries, order placement, and troubleshooting issues
  • Initiate outbound calls for follow-up, order confirmation, and issue resolution, ensuring a proactive approach to customer service
  • Sales Support: Prepare and send customer quotes in a timely and accurate manner, ensuring all necessary information is provided for decision making
  • Collaborate with buyers and inventory teams to research and manage purchase orders, ensuring alignment with customer needs and stock availability
  • Research and submit product usage reports as required by customers, maintaining accuracy and timeliness
  • Operational Coordination: Serve as a liaison between customer and the warehouse, addressing operational issues, order discrepancies, and logistical concerns
  • Fulltime
Read More
Arrow Right