Customer Service Center Representative III - Billing Job at EVERSOURCE (Manchester)

Pharmacy Access Representative III - Specialty Pharmacy

As a community, the University of Rochester is defined by a deep commitment to M...

Location

United States of America , Rochester

Salary:

21.71 - 29.31 USD / Hour

University of Rochester

Expiration Date

Until further notice

Requirements

Associate’s degrees in a Medical, Secretarial, or related field and 4 years of relevant experience required
Capable of working independently with minimum supervision required
Strong communication skills, problem-solving abilities, and professional presentation required
Demonstrated customer relations skills required
Ability to multi-task, manage many details with accuracy, work under pressure, and maintain a professional attitude required
Completed ASHP-accredited training program or equivalent experience as a pharmacy technician preferred
Certification from a nationally accredited pharmacy technician certification program (Currently PTCB) and maintain ongoing education requirements preferred

Job Responsibility

Manages medication coordination and removal of barriers that prevent patients from receiving their medications
Communicates with the prescriber’s office to acquire necessary information to submit prescriptions to the patient’s insurance for approval including prior authorization
Helps enroll patients in financial assistance programs and arrange timely delivery of the medication
Facilitates communication between the patient, pharmacist, insurance, and staff to ensure coordinated care
Maintains expertise on all potential patient assistance programs (PAP), grants, foundations, and coupons relevant to the high-cost drugs prescribed in their assigned area(s)
Analyzes patients that are receiving high-cost medications for potential participation in PAPs
Coordinates with the patient and/or family to obtain necessary information
Enrolls patients in PAPs
Submits all required documentation to the PAP throughout the duration of treatment
Understands and manages the payment process specific to each PAP

Fulltime

Pharmacy Access Representative III

Manages medication coordination and removal of barriers that prevent patients fr...

Location

United States of America , Rochester

Salary:

21.71 - 29.31 USD / Hour

University of Rochester

Expiration Date

Until further notice

Requirements

Associate's degree in a Medical, Secretarial or related field and 4 years of relevant experience required
Or equivalent combination of education and experience
Capable of working independently with minimum supervision required
Strong communication skills, problem-solving abilities, and professional presentation required
Demonstrated customer relations skills required
Ability to multi-task, manage many details with accuracy, work under pressure, and maintain a professional attitude required
Completed ASHP-accredited training program or equivalent experience as a pharmacy technician upon hire preferred
Certification from a nationally accredited pharmacy technician certification program (Currently PTCB) and maintain ongoing education requirements upon hire preferred

Job Responsibility

Manages medication coordination and removal of barriers that prevent patients from receiving their medications
Communicates with the prescriber's office to acquire necessary information to submit prescriptions to the patient's insurance for approval including prior authorization, and helps enroll patients in financial assistance programs and arrange timely delivery of the medication
Facilitates communication between the patient, pharmacist, insurance, and staff to ensure coordinated care
Maintains expertise on all potential patient assistance programs (PAP), grants, foundations, and coupons relevant to the high-cost drugs prescribed in their assigned area(s)
Analyzes patients that are receiving high-cost medications for potential participation in PAPs, and identifies the best options for the patient given their overall circumstances
Coordinates with the patient and/or family to obtain necessary information, including income information and other personal details, as well as to present PAP options to the patient/family when there are multiple options
Enrolls patients in PAPs using the needed permission and information, follows up to determine the status of the application, and ensures proper documentation of this process
Submits all required documentation to the PAP throughout the duration of treatment to verify that payment for each prescription refill is still active
Understands and manages the payment process specific to each PAP, and ensures that payments are properly accounted for the correct patient and correct patient encounter
Meets or discusses with the patient and/or family the status of PAP eligibility on an as-needed basis if coverage changes during treatment duration

Fulltime

Health insurance and authorization representative iii

The individual in this position manages and provides financial account managemen...

Location

United States of America , Rochester

Salary:

19.62 - 26.49 USD / Hour

University of Rochester

Expiration Date

Until further notice

Requirements

High School Diploma or equivalent
3 years of related experience, preferably in a hospital setting, or equivalent combination of education and experience
High degree of professionalism and motivation with excellent communication and customer service skills
Strong ability to multi-task and prioritize
Flexible to work weekends, other assigned hours and/or responsibilities as needed

Job Responsibility

Manages and provides financial account management for all assigned caseloads
Accountable for coordinating all activities necessary to financially secure the defined accounts through verifying insurances, requesting deposits for non-covered services and co-pays
Identifies complex problems that include but are not limited to authorizations, coordination of benefits, baby not on policy, Cobra entitlement, Medicare Lifetime Reserve days, and Medicare Advantage issues
Minimizing any delays from admission/arrival until the final bill is produced and any payer denials
Create a professional and effective customer-oriented environment
Confirm insurance information and discuss financial obligation
Review each visit for insurance history
Obtain benefits
pre-certification requirements and/or completes notification of admissions
Document demographic and insurance information

Fulltime

Health Insurance & Authorization Representative III

The individual in this position manages and provides financial account managemen...

Location

United States of America , Rochester

Salary:

19.62 - 26.49 USD / Hour

University of Rochester

Expiration Date

Until further notice

Requirements

High School Diploma or equivalent required
AAS Degree preferred
2 years of related experience, preferably in a hospital setting, or equivalent combination of education and experience required
High degree of professionalism and motivation with excellent communication and customer service skills required
Strong computer skills and ability to type 45 words per minute preferred
Strong ability to multi-task and prioritize required
Medical terminology preferred
Flexible to work weekends, other assigned hours and/or responsibilities as needed required

Job Responsibility

Manages and provides financial account management for all assigned caseloads
Accountable for coordinating all activities necessary to financially secure the defined accounts through verifying insurances, requesting deposits for non-covered services and co-pays
Identifies complex problems that include but are not limited to authorizations, coordination of benefits, baby not on policy, Cobra entitlement, Medicare Lifetime Reserve days, and Medicare Advantage issues
Minimizing any delays from admission/arrival until the final bill is produced and any payer denials
Create a professional and effective customer-oriented environment
Confirm insurance information and discuss financial obligation
Review each visit for insurance history
Obtain benefits
pre-certification requirements and/or completes notification of admissions
Document demographic and insurance information

Fulltime

Health insurance and authorization representative iii

Manages and provides financial account management for all urgent, emergent, and ...

Location

United States of America , Rochester

Salary:

19.62 - 26.49 USD / Hour

University of Rochester

Expiration Date

Until further notice

Requirements

High School diploma or equivalent and 2 years of related experience, preferably in a hospital setting required
Associate's degree preferred
Or equivalent combination of education and experience
High degree of professionalism and motivation with excellent communication and customer service skills required
Strong ability to multi-task and prioritize required
Flexibility to work weekends, other assigned hours required
Familiarity with Medical terminology required
Strong computer skills and ability to type 45 words per minute preferred

Job Responsibility

Manages and provides financial account management for all urgent, emergent, and pre-admission visits with a Surgery Admit and Inpatient/Outpatient levels of care
Coordinates all activities necessary to financially secure the defined case load through verifying insurances, requesting deposits for non-covered services and co-pays
Identifies complex problems, including but not limited to, authorizations, coordination of benefits, baby not on policy, Cobra entitlement, Medicare Lifetime Reserve days, and Medicare Advantage issues
Communicates, collaborates, and follows-up with patients, families, third-party payers, governmental agencies, employers, social work, financial case management, clinical team and contracting
Minimizes any delays from admission until the final bill is produced and any payer denials associated with the above
Reviews each visit for insurance history by utilizing the hospital system along with all third-party payer systems
Obtains benefits, pre-certification requirements, and/or completes notification of admissions
Documents demographic and insurance information in a timely, accurate manner in the hospital computer system, following department and hospital standards
Identifies and confirms uninsured and underinsured patients for appropriate referral to Financial Case Management for possible Medicaid application and/or Financial Assistance
Notifies and monitors patients for completion of adding newborns onto policy

Fulltime

New

Stagiaires audit

Coffra group is one of the first multidisciplinary firms in France deploying suc...

Location

France , Paris

Salary:

Not provided

Coffra Group

Expiration Date

Until further notice

Requirements

You are preparing a Master I / Master II, a gap year in Business School, are in a CCA / DSCG course or ideally looking for a final year internship
You have initial internships in Finance/Accounting/Management Control
You are looking for a 6-month internship in Audit from October 2026 to March 2027 or from January to June 2027
You are available for frequent travel in France
Student speaking English, ideally with knowledge of German.

Job Responsibility

Under the supervision of our seniors or managers, you will carry out statutory or contractual audit assignments for an international clientele
You will discover the audit profession quickly and completely: audit of simple cycles (fixed assets, purchases/suppliers, sales/customers, bank/financing), circularisations/inventories, analysis of legal documents, assistance in auditing complex cycles, verification of appendices and management reports, interviews with clients, etc.

Fulltime

New

Onsite Endoscopic Specialist

At KARL STORZ, we are driven by a mission to enhance global health through innov...

Location

United States , Arlington

Salary:

Not provided

KARL STORZ

Expiration Date

Until further notice

Requirements

A minimum of high school diploma or equivalent
Experience in Sterile Processing, Sales, or other Surgical Technology/Medical role
Our successful candidate will have excellent written and spoken English language business communication skills. They will also have demonstrated success working in a collaborative, service-oriented team environment.
Effective communicator, collaborative, and effective time management
Possess exceptional organizational skills and the ability to multi-task
MS Office - proficient user as the role will need to work with Excel spreadsheets and reporting
Role requires the completion of a drug screening for safety-sensitive positions
Must be able to lift/push/pull up to 25lbs

Job Responsibility

Face-to-face customer support, including OR, SPD and Biomed
Video tower/system set-up and support
Inspection, repair, troubleshooting and replacement of KARL STORZ devices
Monitoring, reporting, and facilitating repair/ exchange transactions
Transporting, cleaning/sterilization and packaging of instruments after use
Trouble shoot video and instrument issues in the O.R.
Instrument/equipment repair management

What we offer

Relocation Support
Professional Growth & Development
Collaborative & Dynamic Work Environment
Access to Cutting-Edge Medical Technologies
Medical / Dental / Vision including a state-of-the-art wellness program and pet insurance, too
3 weeks vacation, 11 holidays plus paid sick time
Up to 8 weeks of 100% paid company parental leave
401(k) retirement savings plan providing a match of 60% of the employee’s first 6% contribution (up to IRS limits)
Section 125 Flexible Spending Accounts
Life, STD, LTD & LTC Insurance

Fulltime

New

Pharmacy Technician

We’re building a world of health around every individual — shaping a more connec...

Location

United States , Columbus

Salary:

17.00 USD / Hour

CVS Health

Expiration Date

July 11, 2026

Requirements

Must comply with any state board of pharmacy requirements or laws governing the practice of pharmacy, which includes but is not limited to, age, education, and licensure/certification
If the state board of pharmacy does not address or mandate a minimum age requirement, must be at least 16 years of age
If the state board of pharmacy does not address or mandate a minimum educational requirement, must have a high school diploma or equivalent, or be actively enrolled in high school or high school equivalency program

Job Responsibility

Living our purpose by following all company SOPs at each workstation to help our Pharmacists manage and improve patient health
Following pharmacy workflow procedures at each pharmacy workstation (i.e., production, pick-up, drive-thru, and drop-off) for safe and accurate prescription fulfillment
Contributing to positive patient experiences by showing empathy and genuine care: creating heartfelt and personalized moments while serving patients at pick-up, drive-thru, and over the phone
keeping patients healthy by offering immunizations and other services at the register and over the phone
and demonstrating compassionate care by solving or escalating patient problems
Completing basic inventory activities, as permitted by law, and as directed by the pharmacy leadership team, such as accurately putting away medication deliveries and completing cycle counts, returns-to-stocks, waiting bin inventories, etc.
Contributing to a high-performing team, embracing a growth mindset, and being receptive to feedback
actively seeking opportunities to expand clinical and technical knowledge needed to better assist patients
Remaining flexible for both scheduling and business needs, while contributing to a safe, inclusive, and engaging team dynamic
voluntarily traveling to stores in the market to work shifts as needed by the business

What we offer

dental
vision
wellness resources
employee discounts
access to certain voluntary benefits
other programs

Parttime

Customer Service Center Representative III - Billing

EVERSOURCE

Location:
United States , Manchester

Category:
Customer Service

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
May 14, 2026

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