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Customer Service Care Contact

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360 Resourcing Solutions

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Location:
United Kingdom , St Ives

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Category:
Customer Service

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Contract Type:
Employment contract

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Salary:

25750.00 - 37630.00 GBP / Year
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Job Description:

Care about your customers? Positive personality? Target driven? Self-motivated? Sound familiar? If so let's make it happen for you here at Move With Us (part of Simplify) as a Customer Service Care Contact!

Job Responsibility:

  • Managing beneficiaries' requests and providing good customer service
  • Promoting and converting each property from valuations to an instruction for one or more of our services
  • Working with existing and new client's requirements, including direct contact with our client
  • Communicating with the client and other relevant groups in relation to the sale strategy
  • Offer negotiation and system completion
  • Adhere to the SLA for tasks assigned with the role
  • Providing cover on other caseloads during holiday and sickness periods

Requirements:

  • Good relationship building, sales, and customer service skills
  • Confidence speaking to people in a professional yet friendly manner in-person, by email, and on the phone
  • Hitting (and ideally exceeding) targets
  • Good overall standard of education ie, passes at GCSE or equivalent certifications in English and Maths
  • Intermediate computer skills including Microsoft Office
  • Enjoy solving problems, thinking on your feet, multi-tasking, and a very busy working environment
  • Some knowledge or interest of the Property sector and a desire to build your career in this sphere
What we offer:
  • Competitive Salary of £25,750.00 + bonus averaging £990 per month (£37,630.00 OTE)
  • 25 Days Holiday (Plus 8 Days Public Holiday)
  • Option To Buy Or Sell Holiday
  • Pension
  • Life Assurance
  • Employee Assistance Programme
  • Enhanced Maternity, Paternity & Adoption Pay
  • Free Conveyancing Legals
  • GP-24 Hour Service
  • Retail Discounts Plus Many More

Additional Information:

Job Posted:
May 05, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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