Customer Service / Call Center Job at Robert Half (Chattanooga)

Call Center Service Advocate

The CC Service Advocate helps manage comprehensive care and provide an unmatched...

Location

United States

Salary:

17.00 - 31.30 USD / Hour

CVS Health

Expiration Date

Until further notice

Requirements

High School diploma or equivalent required
1 year of customer service experience
Flexible and positive attitude
Friendly and nurturing attitude toward older adults
Ability to multitask, prioritize, and manage time effectively
Outstanding phone demeanor and etiquette
High level of integrity
Proficient PC skills, including basic Microsoft Excel skills
US work authorization

Job Responsibility

Handle inbound and outbound calls to schedule, reschedule, and cancel patient appointments
Provide courteous and professional service to patients
Accurately enter patient information and appointment details
Communicate appointment details and instructions to patients
Address and resolve scheduling conflicts
Work closely with medical staff
Conduct follow-up calls to confirm appointments
Maintain accurate records of patient interactions

What we offer

Paid vacation
Sick time
Investment/retirement 401K match options
Health insurance
Vision benefits
Dental benefits
Opportunities for leadership development
Continuing education stipends
Flexible work environments
Wellness screenings

Fulltime

Call Center Service Advocate I

The CC Service Advocate helps manage comprehensive care and provide an unmatched...

Location

United States

Salary:

17.00 - 34.15 USD / Hour

CVS Health

Expiration Date

Until further notice

Requirements

High School diploma or equivalent required
1 year of customer service experience
Call center environment experience preferred
Proficient PC skills and computer literacy
Basic Google Suite skills
Basic Microsoft Excel skills
Prior remote work experience
Ability to obtain high-speed internet and hardwire equipment to router/modem
Distraction-free and private remote work environment
Reliable dependent care during working hours

Job Responsibility

Handle inbound and outbound calls to schedule, reschedule, and cancel patient appointments
Provide courteous and professional service to patients
Accurately enter patient information and appointment details into scheduling system
Communicate appointment details and instructions to patients clearly
Address and resolve scheduling conflicts or issues promptly
Work closely with medical staff and other departments
Conduct follow-up calls to confirm appointments and provide reminders
Maintain accurate records of all patient interactions

What we offer

Affordable medical plan options
401(k) plan with matching company contributions
Employee stock purchase plan
Wellness screenings
Tobacco cessation programs
Weight management programs
Confidential counseling
Financial coaching
Paid time off
Flexible work schedules

Fulltime

Distribution Center Customer Service Associate

Job holder is responsible for performing any other duties as assigned by managem...

Location

United States , Des Moines

Salary:

Not provided

NAPA Auto Parts

Expiration Date

Until further notice

Requirements

High School Diploma or equivalent work experience required
2 years + of general office / clerical experience
1 year of bookkeeping experience
Must be able to work in a team environment
Must be detail minded
Must be able to problem solve
Must be able to make decisions
Must have excellent phone skills
Must have great communication skills
Must have complaint handling skills

Job Responsibility

Reviews and corrects coding for bills from HQ
Processes for correcting EDI or keys receipt of parts for incoming freight
Runs reports and reviews " old" open positions. Deletes old lines as necessary so parts can be reordered for DC stock
Writes checks at DC and maintains manual check log
Performs end of day accounting for stores and the transferring of funds from local bank account to HQ's bank account. Handles bad checks from customers of stores (do a journal entry and fill out Global Services payment slip). Investigates credit card disputes. Answers cash on demand calls by accessing store's AR to get true total of stores purchases
Researches results from jobber short paying DC, identifies and passes on to RGN clerk to do further research into each deducted item
Distributes month end AR statement to stores. Stores can get statement from Storefront but may also mail or email
Maintains miscellaneous account for transactions where funds are received from outside and then paid for various activities
Generates report where info is plugged in by the DC for any store ARs that are past due (equal to or over $1000) and distributes to HQ
Reconciles the bank account that all deposits go in to from local depository account to HQ's bank account

What we offer

We offer comprehensive benefit plans and programs designed to support your health and wellness, provide income protection and build financial security for your retirement

Customer Service Representative

We are seeking a Customer Service Representative to join our team. Based in Hick...

Location

United States , Hicksville

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Demonstrable experience or skills in Answering Inbound Calls
Proficiency in Call Center Customer Service
Proven record of excellent Customer Service
Ability to perform Data Entry tasks with accuracy
Experience in Email Correspondence
Skilled in handling both Inbound and Outbound Calls
Proficiency in Microsoft Excel
Proficiency in Microsoft Word
Proficiency in Order Entry
Experience in scheduling appointments

Job Responsibility

Professionally and promptly address incoming customer calls
Uphold outstanding customer service standards within a call center setting
Secure accurate and efficient data entry for all customer interactions
Manage email communications with customers, providing prompt and suitable responses
Handle both incoming and outgoing calls, upholding a high degree of professionalism
Use Microsoft Excel and Microsoft Word to keep customer records and process information
Accurately input customer orders into the system
Arrange appointments for customers when required
Supervise and manage customer accounts, implementing appropriate actions as needed

What we offer

medical
vision
dental
life and disability insurance
401(k) plan

Fulltime

Customer Service Representative

We are offering a long term contract employment opportunity for a Customer Servi...

Location

United States , Poughkeepsie

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Proven experience in call center customer service, demonstrating exceptional communication and problem-solving skills
Proficient in data entry, with a keen focus on accuracy and detail
Must have excellent interpersonal skills, with the ability to build positive relationships with customers
Ability to multitask and manage time efficiently in a fast-paced environment
Exceptional listening skills to understand customer needs and provide appropriate solutions
Capable of handling customer complaints, providing appropriate solutions, and following up to ensure resolution
Basic computer skills and familiarity with customer service software and databases
Must have a patient and empathetic attitude towards customers' needs and concerns
Ability to work effectively both independently and as part of a team
Willingness to work in different shifts, including weekends and holidays

Job Responsibility

Efficiently handle customer inquiries and complaints via phone calls
Accurately process changes in customer details such as addresses, emails, etc. in the system
Collaborate with team members to escalate complex customer requests or payment issues
Utilize multiple systems and monitors to maintain comprehensive customer records
Log customer interactions in SAP and other proprietary platforms
Participate in training sessions for system usage, customer response handling, and handoff procedures
Utilize data entry skills to update and maintain customer records
Demonstrate professionalism during challenging customer interactions
Use 'Call Center Customer Service' skills to ensure a positive customer experience
Handle 'Answering Inbound Calls' as part of daily tasks

What we offer

medical, vision, dental, and life and disability insurance
eligible to enroll in our company 401(k) plan

Fulltime

Call Center Representative

As a Call Center Representative, you will be required to manage customer inquiri...

Location

United States , Bloomfield

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Proven experience as a Call Center Representative or similar customer service role
Strong proficiency in Customer Service and Documentation processes
Demonstrated ability to conduct Training sessions and implement Procedures
Commitment to Quality assurance and keen understanding of "About Time" concept
Fluency in English Language
Experience in handling Expense Reporting and Payroll Functions
Willingness to Travel as per job requirements
Knowledge of Financial Notes and Communication Skills
Familiarity with the issuance and tracking of Purchase Orders
Proficiency in using a Monitoring Tool for work-related tasks

Job Responsibility

Accurately and efficiently process customer credit applications
Maintain detailed and up-to-date customer credit records
Handle customer inquiries and resolve issues in a timely and detail oriented manner
Utilize Microsoft Office Suite and Windows OS for various tasks
Ensure adherence to standard procedures and processes
Meet department performance metrics, including call handling and quality monitoring
Maintain regular attendance and punctuality, adhering to assigned work schedules
Work effectively in a team environment, understanding the requirements of shift work
Willingness to handle rotational shifts, including evenings, weekends, and holidays
Adapt to a hybrid work model, with in-office and remote work based on successful completion of training and acceptable performance metrics

What we offer

medical, vision, dental, and life and disability insurance
eligibility to enroll in our company 401(k) plan

Fulltime

Healthcare Customer Service Representative

We are offering a long-term contract employment opportunity for an experienced H...

Location

United States , Minneapolis

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Must have Medicaid call center experience within the last 2 years
Prior experience in call center customer service
Strong customer service skills
Expertise in data entry
Ability to handle email correspondence effectively
Proficiency in managing both inbound and outbound calls
Proficiency in Microsoft Excel
Proficiency in Microsoft Word
Experience in order entry
Ability to schedule appointments efficiently

Job Responsibility

Fielding inbound calls from patients and addressing their inquiries about eligibility and authorizations
Accurately documenting all patient interactions and information
Providing exceptional customer service at all times
Efficiently handling data entry tasks and order entry operations
Corresponding with patients via email as needed
Scheduling appointments for patients
Managing both inbound and outbound calls to resolve patient issues
Utilizing Microsoft Excel and Word for various administrative tasks
Navigating through health care audits, specifically those related to Medicare and Medicaid
Familiarity with the Centers for Medicare & Medicaid Services (CMS) procedures and guidelines

What we offer

medical
vision
dental
life and disability insurance
eligibility to enroll in company 401(k) plan

Fulltime

Customer Service Representative

We are in the process of recruiting a Customer Service Representative based in A...

Location

United States , Albany

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

A minimum of 1 year of experience in a customer service role
Proficiency in answering inbound calls
Experience in a call center customer service environment
Demonstrated ability to perform data entry tasks with high accuracy
Experience handling email correspondence in a detail oriented setting
Knowledge of both inbound and outbound call handling
Proficiency in Microsoft Excel and Microsoft Word
Experience with order entry
Efficient and accurate scheduling of appointments

Job Responsibility

Ensure accurate and efficient processing of customer credit applications
Maintain comprehensive and accurate customer credit records
Handle customer inquiries in a detail oriented, friendly, and timely manner
Take appropriate action in monitoring customer accounts
Respond to inbound and outbound call inquiries and follow-up with previous contacts
Perform support ticket transaction resolution tasks and carry out administrative functions
Create and maintain excellent documentation of all calls, questions, and complaints
Develop and maintain adequate records/documentation for audit and internal control purposes
Route mail, email, and carry out other assigned administrative support duties
Learn program rules of assigned projects to ensure the ability to respond to customer service inquiries

What we offer

medical
vision
dental
life and disability insurance
eligibility to enroll in company 401(k) plan

Fulltime

Customer Service / Call Center

Robert Half

Location:
United States , Chattanooga

Category:
Customer Service

Contract Type:
Not provided

Salary:

Job Description:

Requirements:

Additional Information:

Job Posted:
March 01, 2026

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Job Posted:
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