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Customer Service/Call Center Representative

https://www.roberthalf.com Logo

Robert Half

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Location:
United States , Minneapolis

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Category:
Call Center

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

Are you a highly motivated professional with strong communication skills and a passion for delivering exceptional customer service? Our team in Minneapolis is seeking an onsite Call Center / Customer Service Representative to provide outstanding support to our valued customers!

Job Responsibility:

  • Handle inbound and outbound customer calls, ensuring a positive customer experience
  • Provide accurate information regarding products, services, and policies
  • Resolve customer issues and inquiries efficiently and courteously
  • Accurately document all interactions and maintain customer records in our database
  • Meet individual and team performance metrics for customer satisfaction, response times, and quality

Requirements:

  • Previous experience in a call center or customer service environment preferred
  • Excellent verbal and written communication skills
  • Strong problem-solving abilities and attention to detail
  • Proficiency with CRM systems and basic computer applications (Microsoft Office, email)
  • Ability to work well in a fast-paced, team-oriented environment
  • Positive attitude, reliability, and a professional demeanor
What we offer:
  • medical
  • vision
  • dental
  • life and disability insurance
  • 401(k) plan
  • free online training

Additional Information:

Job Posted:
March 21, 2026

Work Type:
On-site work
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