Customer Service/Call Center Representative Job at MillenniumSoft Inc (San Antonio)

Customer Service/Call Center Representative

Provide exceptional levels of customer service that meet or exceed all internal ...

Location

United States , San Antonio

Salary:

14.00 - 18.00 USD / Hour

MillenniumSoft Inc

Expiration Date

Until further notice

Requirements

High School diploma or GED Certifications
2+ years of business-related experience in a customer contact center, within the Healthcare
Call Center Exp Required
Medical Device industries Preferred
SAP experience or data base experience
Working knowledge of Word and Excel
Proven analytical ability
Strong computer skills
Strong team orientation
Excellent interpersonal skills and service orientation

Job Responsibility

Create requests in appropriate databases to support customer orders such as new customer account set up, customer pricing, required quality or export documentation or certificates
Identify and coordinate resolution of any issues that may negatively affect customer satisfaction
Input customer orders received via all contact methods
Review orders received for accuracy and completeness, confirm and/or correct customer orders prior to entering system
Process requests for credit, rebill and returns as needed
Work with Supply Chain to support on-time delivery and other company KPIs
Meet or exceed established order accuracy and turn-around standards
Handle all customer contacts in a professional and courteous manner
Comply with all Company, Departmental, and applicable Quality System work instructions, procedures, and policies
Manage short supply situations, backorders and manual allocations as required

Fulltime

Technical Customer Service Representative

As a Technical Customer Service Representative, you will focus on providing exce...

Location

Malaysia , Kuala Lumpur

Salary:

Not provided

ResMed

Expiration Date

Until further notice

Requirements

5 or more years of experience in a high volume customer service/call center managing calls and emails, preferably external customer-facing
Experience troubleshooting medical devices or Level 1 software applications support
Strong written and oral communication skills in English
Experience in using ERP (e.g. Oracle) and CRM (e.g. Sales Force Dotcom) applications, navigate multiple screens, and enter customer information/orders accurately
Experience supporting users from US, Canada, or ANZ is preferred

Job Responsibility

Provide technical support to ResMed’s internal and external customers and business partners focusing on software support, device support, and general customer education through calls and email cases
Provide order, returns, complaints, credit, and rental requests processing data entry for requests from customers, by phone, fax, email, and EDI transactions
Respond to customer inquiries and complaints in a professional manner
attempt to resolve complaints successfully in accordance with established guidelines
attempt to troubleshoot customers' problems
Inform supervision/management of all unresolved complaints
Document all technical inquiries and customer-reported problems in the ticketing system, including the nature of the support inquiry and the recommended resolution
Document customer transactions accurately in Oracle
Ensure pricing approval process is supported and works in compliance with Customer Service policies and procedures
Meet SLA, contact center QA standards, and other quality metrics

Fulltime

New

Care Assistant

We are looking for dedicated and caring people to join our Take4Care family, pro...

Location

United Kingdom , Grays

Salary:

12.95 GBP / Hour

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Previous experience in a health, nursing, or social care setting is preferred but not essential
full training will be provided
Basic literacy and numeracy skills to complete records and follow instructions
Compassionate, patient, and respectful approach to caring for vulnerable individuals
Good communication skills, both verbal and written
Ability to work independently and as part of a team
Willingness to undertake relevant training and development
Enhanced DBS (Disclosure and Barring Service) check clearance or willingness to apply

Job Responsibility

Assist clients with personal care tasks such as washing, dressing, toileting, and grooming
Support clients with mobility, including moving safely around their home and community
Help with medication reminders and administration under supervision, following care plans
Prepare and serve meals, and assist with feeding when necessary
Engage clients in meaningful activities and social interaction to promote mental and emotional wellbeing
Observe and report any changes in clients’ conditions to the care team or management promptly
Maintain accurate records and documentation in line with organisational policies and regulatory requirements
Work collaboratively with colleagues, families, and healthcare professionals to ensure high standards of care
Adhere to health and safety, safeguarding, and confidentiality policies at all times

What we offer

Competitive hourly rate of £12.95
Full-time permanent contract offering job security and stability
Comprehensive induction and ongoing training to support your professional growth
Supportive and friendly working environment
Pension scheme and holiday entitlement in line with statutory requirements

Fulltime

New

Senior Big Data Engineer

Start.io is a mobile marketing and audience platform. Start.io empowers the mobi...

Location

Poland , Warsaw

Salary:

Not provided

Start.io

Expiration Date

Until further notice

Requirements

B.Sc. or M.Sc. in Computer Science, Software Engineering, or other equivalent fields.
5+ years of hands-on experience in backend or ML engineering
Strong Python skills and experience working with distributed systems and parallel data processing frameworks such as Spark (using PySpark or Scala), Dask, or similar technologies. Familiarity with Scala is a strong advantage, especially in performance-critical environments.
Proven track record in designing and scaling ML infrastructure
Deep understanding of ML workflows and lifecycle management
Experience in cloud environments (AWS, GCP, OCI) and containerized deployment (Kubernetes)
Understanding databases and SQL for data retrieval.
Strong communication skills and ability to drive initiatives independently
A passion for clean code, elegant architecture, and measurable impact
Monitoring and alerting tools (e.g. Grafana, Kibana)

Job Responsibility

Design and implement large-scale, distributed ML training pipelines
Build scalable infrastructure for data preprocessing, feature engineering, and model evaluation
Lead the technical design and development of new ML systems: from architecture to production
Collaborate cross-functionally with DS, infra teams, Product, BA and Engineering teams to define and deliver impactful solutions
Own the full lifecycle of ML infra: tooling, versioning, monitoring, automation, measuring results and quickly responding to critical issues.
Continuously research and adopt best-in-class practices in MLOps, performance tuning, and distributed systems

New

Sales Assistant

This is the face of our business and key to our success. We are looking for some...

Location

United Kingdom , Dawlish

Salary:

Not provided

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

The desire to offer exceptional customer service
Great communication skills
Able to establish and maintain positive working relationships with others
Be flexible and adaptable in line with the needs of the store
The ability to prioritise tasks
A strong team player, harnessing the power of the team whilst being an integral part of promoting team spirit

Job Responsibility

Acknowledge customers in a friendly and welcoming way
Respond to queues and queries quickly and efficiently
Attentive to customer needs
Always be courteous, cheerful and respectful
Recommend productions and promotions
Carry out freshness checks
Ensure till accuracy
Perform stock replenishment and merchandising in accordance with company guidelines

New

CAN - AML Business Analyst II

On behalf of our client, a leading global financial institution, we are seeking ...

Location

Canada , Toronto

Salary:

40.00 - 42.00 CAD / Hour

Randstad

Expiration Date

July 11, 2026

Requirements

5+ years of relevant experience in the Financial Industry (FI), with at least 2 years in a leadership capacity (Team Lead or Project Lead)
Undergraduate degree is preferred
Sound knowledge of PEP, MSB, and Adverse Media, alongside intermediate AML expertise (risk ratings and typologies)
Advanced proficiency in Microsoft Office (Excel, Word, PowerPoint) and experience with high-volume case management systems
Certified Anti-Money Laundering Specialist (CAMS) and/or Certified Financial Crime Specialist (CFCS) designations are highly valued (asset)
Proven ability to adapt communication styles for various audiences and a track record of meeting deadlines in high-pressure environments

Job Responsibility

Quality Control (QC): Perform rigorous QC reviews for analyst work concerning Money Service Businesses (MSB), Politically Exposed Persons (PEP), and Adverse Media
Operational Management: Manage daily operations to meet strict SLA metrics and benchmarks
distribute case volumes based on AML priorities
Coaching & Guidance: Provide expert determination on complex PEP and MSB cases
lead feedback sessions to reduce error rates and improve quality
Process Optimization: Identify efficiency opportunities and lead change management initiatives to deliver operational improvements
Stakeholder Liaison: Act as the key contact for internal partners, providing subject matter expertise on cross-functional enterprise initiatives
Reporting: Support the management team with ad-hoc reporting and monitor service standards against business objectives

What we offer

Top-Tier FI Exposure: Gain invaluable experience working within one of the world’s most respected financial organizations
Leadership Impact: Play a critical role in scaling a team from 5 to 12 analysts, directly influencing team culture and operational workflows
Professional Development: Immediate on-the-job training provided to master proprietary systems and advanced AML processes
Healthy Meeting Cadence: Stay productive with a streamlined schedule (typically only 2 hours of weekly meetings), allowing you to focus on team mentorship and quality reviews

Fulltime

New

Academic Tutor - Middlesbrough

Are you passionate about helping students overcome academic hurdles and find the...

Location

United Kingdom , Middlesbrough

Salary:

25.00 - 33.00 GBP / Hour

Randstad

Expiration Date

May 30, 2026

Requirements

Proven Experience: A track record of delivering effective tuition in core academic subjects
Curriculum Knowledge: A strong, up-to-date understanding of the UK National Curriculum
SEN Expertise: Previous experience working with students with diverse learning needs
Relationship Builders: Exceptional interpersonal skills with the ability to motivate and inspire young learners
Compliance: An Enhanced DBS on the Update Service (or a willingness to apply for one immediately)

Job Responsibility

Curriculum Excellence: Deliver engaging sessions in core subjects (Maths, English, and/or Science) in line with the current UK National Curriculum
Personalised Planning: Develop and implement bespoke lesson plans that cater to the unique learning styles and needs of each student
Inclusive Education: Adapt your approach for students with Special Educational Needs (SEN), ensuring learning is accessible and inclusive for all
Holistic Support: Foster a positive environment that builds a student's self-esteem and social development
Stakeholder Communication: Maintain consistent contact with families to report on progress and celebrate 'small wins'

What we offer

Competitive Pay: Earn between £28.00 and £33.00 per hour via P.A.Y.E
Work-Life Balance: Truly flexible hours-build a schedule that fits your current commitments
Meaningful Work: Form long-term relationships with students and see the direct impact of your support
Supportive Culture: Work within an inclusive environment that values your professional expertise
Variety: Enjoy the change of pace that comes with working across school, home, and community settings

Parttime

New

Maintenance Technician

Seeking a Multi-Skilled Maintenance Technician to join our team. If you have com...

Location

United Kingdom , Saltburn-by-the-Sea

Salary:

19.27 - 25.63 GBP / Hour

Randstad

Expiration Date

May 30, 2026

Requirements

NVQ Level 3 / Time served Apprentice background or equivalent qualification, preferably with the latest I.E.E. 17th/18th Edition
Working within a manufacturing environment
Operating PLC, Electrical / Electronic & CNC systems, Fault finding & diagnostics
Ability to read electrical / mechanical schematics and PLC ladder listings
Electrical Bias Preferred

Job Responsibility

Maintain and develop the facility availability and up time using fault analysis through pareto analysis and condition monitoring
To be able to fault find on electrical/electronic, pneumatic and hydraulic circuits
To work to a planned preventative maintenance schedule
To liaise with the manufacturing and engineering departments to ensure equipment availability
Manage projects within the areas of responsibility
Able to root cause a machine failure and implement corrective actions in multiple disciplines
To generate ideas of how to save money in terms of cost and velocity and awareness of the area's budget
You will be evaluated in line with the below competencies - Building Trust, Customer Focus, Decision Making, Effective Communication, Enterprise Point of View, Focus on Quality, Inclusive Environment, Personal Accountability, Personal Development, Working Safely, Working Together

What we offer

Health and wellbeing

Fulltime

Select Country

Customer Service/Call Center Representative

MillenniumSoft Inc

Location:
United States , San Antonio

Category:
Customer Service

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
January 11, 2026

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