Customer Service Associate Job at Walgreens (Springfield)

Customer Service Associate

Walgreens is a great place to be. Why? Because the work you do makes a differenc...

Location

United States , Westover

Salary:

15.00 - 17.50 USD / Hour

Walgreens

Expiration Date

Until further notice

Requirements

Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)
Requires willingness to work flexible schedule, including evenings and weekend hours.

Job Responsibility

Models and delivers a distinctive and delightful customer experience
Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service
Engages customers and patients by greeting them and offering assistance with products and services
Resolves customer issues and answers questions to ensure a positive customer experience
Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience
Provides customers with courteous, friendly, fast, and efficient service
Recommends items for sale to customer and recommends trade-up and/or companion items
Registers customer purchases on assigned cash register, collects cash and distributes change as requested
processes voids, returns, rain checks, refunds, and exchanges as needed
Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records

What we offer

Health, dental and vision
Paid time off benefits
Employee discount
Retirement Savings Plan (401(k))
Flexible hours
Training programs

Customer Service Associate

Location

United States , Salem

Salary:

Not provided

Heritage Cooperative

Expiration Date

Until further notice

Requirements

High school diploma or equivalent (or working toward completion)
Strong interpersonal and communication skills
Basic math and computer skills
Ability to provide friendly, professional customer service
Ability to stand and move for extended periods

Job Responsibility

Serve as a positive representation of Heritage Cooperative’s Core Values
Provide Superior Customer Service
Greet customers promptly and provide friendly, courteous service
Assist customers with product selection, recommendations, and locating merchandise
Respond to customer questions regarding products, pricing, promotions, and policies
Resolve customer concerns or complaints professionally and escalate when necessary
Build positive relationships to encourage repeat business and customer loyalty
Operate the point-of-sale (POS) system accurately and efficiently
Process cash, credit card, check, and other forms of payment
Handle returns, exchanges, and refunds according to company procedures

What we offer

Medical, Dental, and Vision Insurance
Company Paid Life and AD&D Insurance
Company Paid Short-Term and Long-Term Disability
Paid Holidays, Sick, and Vacation Time
401k with Company Match after 6 months
Farm Bureau Membership
Profit Sharing

Fulltime

Customer Service Associate

Walgreens is a great place to be. Why? Because the work you do makes a differenc...

Location

United States , Yuma

Salary:

15.15 - 17.50 USD / Hour

Walgreens

Expiration Date

Until further notice

Requirements

Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)
Requires willingness to work flexible schedule, including evenings and weekend hours

Job Responsibility

Models and delivers a distinctive and delightful customer experience
Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service
Engages customers and patients by greeting them and offering assistance with products and services
Resolves customer issues and answers questions to ensure a positive customer experience
Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.)
Provides customers with courteous, friendly, fast, and efficient service
Recommends items for sale to customer and recommends trade-up and/or companion items
Registers customer purchases on assigned cash register, collects cash and distributes change as requested
processes voids, returns, rain checks, refunds, and exchanges as needed
Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records

What we offer

Health, dental and vision*
Paid time off benefits
Employee discount
Retirement Savings Plan (401(k))
Flexible hours
Training programs

Customer Service Associate

Job Title: Customer Service Associate Department: Operations Reports To: Custo...

Location

United States , Knoxville

Salary:

Not provided

Konexial

Expiration Date

Until further notice

Requirements

1-3 years of experience in a customer-facing role within a contact center environment
Demonstrated ability to increase productivity through daily task completion, personal development, and guided trainings
Experience in a high pace environment handling escalated customers and able to follow up on customer requests in a timely manner
Strong problem-solving skills and a proven ability to deliver a positive customer experience
Exceptional communication skills to effectively communicate with a wide range of customers
Experience in a fast-paced environment managing multiple cases per day via phone, chat, and email channels
Experience working with ticketing systems (e.g. Zendesk, Pipedrive, ServiceCloud)
Proficient with macOS and both Apple and Android mobile devices for app usage
Solutions-oriented with strong problem solving skills
Proven track record of building trust and communicating effectively with a wide variety of stakeholders: laymen, executives, product leadership, day-to-day users of our products

Job Responsibility

Help customers with a wide range of general inquiries on product and/or account issues and questions
Solve customer issues and escalations about Konexial products and services
Experience in multi-channel servicing including excellent phone skills and good writing skills for web, email, and text requests
Ability to prioritize work queue and backlog in addition to incoming customer requests
Complete support tickets for issues that require technical support or development team assistance
Provide excellent customer service and take ownership throughout the service cycle from initial request to final close out of the support request
Model and champion Konexial’s cultural principles as we scale

What we offer

Enterprise software company ready for transformational growth
Competitive wages
Hybrid Work Location
Peer-driven training and ongoing support
Casual dress code and flexible working hours to fit with your life

Fulltime

Customer Service Associate

Walgreens is a great place to be. Why? Because the work you do makes a differenc...

Location

United States , Tamara

Salary:

15.00 - 17.50 USD / Hour

Walgreens

Expiration Date

Until further notice

Requirements

Fluent in reading, writing, and speaking English (except in Puerto Rico)
willingness to work flexible schedule, including evenings and weekend hours.

Job Responsibility

Model and deliver a distinctive and delightful customer experience
register sales on assigned cash register
provide courteous, fair, friendly, and efficient checkout service
engage customers and patients by greeting them and offering assistance
resolve customer issues and answer questions
model and share customer service best practices
recommend items for sale and trade-up/companion items
process voids, returns, rain checks, refunds, and exchanges
keep counters and shelves clean and well merchandised
take inventory and maintain records

What we offer

Health, dental and vision (with a 30-hour work week)
paid time off benefits
employee discount
retirement savings plan (401(k))
flexible hours
training programs.

Parttime

Customer Service Associate

Walgreens is a great place to be. Why? Because the work you do makes a differenc...

Location

United States , Fort Oglethorpe

Salary:

15.00 - 17.50 USD / Hour

Walgreens

Expiration Date

Until further notice

Requirements

Must be fluent in reading, writing, and speaking English.
Requires willingness to work flexible schedule, including evenings and weekend hours

Job Responsibility

Models and delivers a distinctive and delightful customer experience.
Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.
Engages customers and patients by greeting them and offering assistance with products and services.
Resolves customer issues and answers questions to ensure a positive customer experience.
Models and shares customer service best practices with all team members
Provides customers with courteous, friendly, fast, and efficient service.
Recommends items for sale to customer and recommends trade-up and/or companion items.
Registers customer purchases on assigned cash register, collects cash and distributes change as requested
processes voids, returns, rain checks, refunds, and exchanges as needed.
Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records.

What we offer

Health, dental and vision
Paid time off benefits
Employee discount
Retirement Savings Plan (401(k))
Flexible hours
Training programs

Parttime

Customer Service Associate

Walgreens is a great place to be. Why? Because the work you do makes a differenc...

Location

United States , Mount Airy

Salary:

15.00 - 17.50 USD / Hour

Walgreens

Expiration Date

Until further notice

Requirements

Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)
Requires willingness to work flexible schedule, including evenings and weekend hours

Job Responsibility

Models and delivers a distinctive and delightful customer experience
Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service
Engages customers and patients by greeting them and offering assistance with products and services
Resolves customer issues and answers questions to ensure a positive customer experience
Models and shares customer service best practices with all team members
Provides customers with courteous, friendly, fast, and efficient service
Recommends items for sale to customer and recommends trade-up and/or companion items
Registers customer purchases on assigned cash register, collects cash and distributes change as requested
Processes voids, returns, rain checks, refunds, and exchanges as needed
Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records

What we offer

Health, dental and vision
Paid time off benefits
Employee discount
Retirement Savings Plan (401(k))
Flexible hours
Training programs

Parttime

Customer Service Associate

We are currently seeking a Customer Service Associate to join our team.

Location

United States , Wichita

Salary:

15.50 USD / Hour

NTT DATA

Expiration Date

Until further notice

Requirements

6 Months experience in an office environment
6 Months experience using a computer with Microsoft Windows PC applications
6 Months of Work from home environment
High school diploma or GED
New hire must have a working device (such as cell phone or tablet) for the 2-Factor Authentication process
Must Pass Drug screen
Must Pass a background check with Education check and employment verification check

Job Responsibility

Providing front-line phone customer service to policyholders, beneficiaries, agents, and internal customers
Ensuring customer satisfaction and strive to meet service standards
A typical day will likely involve fielding between 75 to 100 calls
Communicating effectively and professionally with both internal and external customers to resolve questions and issues
Developing and maintaining a solid working knowledge of the insurance industry and of all products, services and processes performed by the team
Collaborating with management or other team members as appropriate to proactively address service issues and concerns

What we offer

medical insurance
dental insurance
vision insurance with an employer contribution
flexible spending or health savings account
life and AD&D insurance
short- and long-term disability coverage
paid time off
employee assistance
participation in a 401k program with company match
additional voluntary or legally required benefits

Fulltime

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