Customer Service Associate Job at Robert Half (Rock Island)

Account Associate Customer Service

At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees ...

Location

United States , Richmond

Salary:

20.00 - 22.00 USD / Hour

T-Mobile

Expiration Date

Until further notice

Requirements

High School Diploma/GED (Required)
Knowledge of Windows (Microsoft Word, Excel, and PowerPoint preferred)
Ability to work efficiently with multiple applications and computer screens simultaneously
At least 18 years of age
Legally authorized to work in the United States

Job Responsibility

Provide proactive and timely resolutions for customer inquiries and concerns
Build customer loyalty and create value through thoughtful account management, identifying opportunities for additional products, services, and solutions
Deliver exceptional customer experiences using provided training tools, resources, and personal expertise
Meet department productivity and quality standards
Complete training requirements to develop new skills, expand knowledge, and grow within T-Mobile

What we offer

Competitive base salary and compensation package
Annual stock grant
Employee stock purchase plan
401(k)
Access to free, year-round money coaches
Tuition assistance
Medical, dental and vision insurance
Flexible spending account
Paid time off
Paid holidays

Fulltime

Account Associate Customer Service

At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees ...

Location

United States , Bellingham

Salary:

20.00 - 22.00 USD / Hour

T-Mobile

Expiration Date

Until further notice

Requirements

High School Diploma/GED (Required)
Knowledge of Windows (Microsoft Word, Excel, and PowerPoint preferred)
Ability to work efficiently with multiple applications and computer screens simultaneously
At least 18 years of age
Legally authorized to work in the United States

Job Responsibility

Provide proactive and timely resolutions for customer inquiries and concerns
Build customer loyalty and create value through thoughtful account management, identifying opportunities for additional products, services, and solutions
Deliver exceptional customer experiences using provided training tools, resources, and personal expertise
Meet department productivity and quality standards
Complete training requirements to develop new skills, expand knowledge, and grow within T-Mobile

What we offer

Annual stock grant
Employee stock purchase plan
401(k)
Access to free, year-round money coaches
Tuition assistance
Medical, dental, and vision insurance
Flexible spending account
Paid time off
Paid holidays
Paid parental and family leave

Fulltime

Retail Customer Service Associate II

A job at IKEA is more than home furnishings. Together, we work to make a better ...

Location

United States , Brooklyn

Salary:

19.52 - 27.86 USD / Hour

IKEA

Expiration Date

Until further notice

Requirements

2-3 years of retail customer service experience preferred
High School Diploma or equivalent

Job Responsibility

Creates a positive customer experience by ensuring accurate transactions and/or orders
Records information accurately so the resulting analysis can be used to make improvements to customers’ future shopping experience
Meets customers' needs, solves problems independently, and recognizes when to escalate to a manager
Builds loyalty by ensuring a positive customer journey during the IKEA shopping experience
Builds emotional connections through meaningful and empathetic interactions with customers
Provides customers with a simple and efficient handout experience when scheduled in Full Serve Hand Out (FSHO)
Offers and sells services to customers during the handover process when needed
Provides the customer with a simple and smooth returns and exchange experience, while collecting high quality data for follow-up when scheduled in returns

What we offer

Generous paid time off, holiday and sick time
WiselyPay – get earned wages up to two days early
Paid parental leave (up to 16 weeks)
KinderCare tuition discount
Retirement and bonus plans
Co-worker discount, meal deal, and referral bonus
Pet insurance program
Education assistance and learning programs
Safety shoe reimbursement
24/7 telehealth visits

Fulltime