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NTT DATA Logo NTT DATA · Customer Service

Customer Service Associate

Malaysia, Cyberjaya · Job Posted January 25, 2026
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Job Description

Join NTT DATA as a Customer Service Associate, where you will support the service desk function by coordinating service requests and assisting the team. This entry-level role requires proficiency in Microsoft Office and excellent communication skills. Fresh graduates are encouraged to apply. Enjoy a full-time position with no shift work, in a diverse and inclusive environment.

Job Responsibility

  • Provide administrative support to the Service Desk team
  • Receive, validate, and log client requests, ensuring accurate detail capture
  • Assist in generating customer reports and maintaining documentation
  • Perform other related tasks as assigned
  • No shift work required
  • business hours only

Requirements

  • High School Certification (Diploma or Degree is a plus)
  • Proficient in MS Office applications
  • Excellent English, written and verbal communication skills
  • Able to work in Cyberjaya (On-site)

Nice to have

  • Cantonese and Putonghua skills
  • Basic knowledge in the technology Industry or Call Centre environment
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