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Customer Service Associate

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Walgreens

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Location:
United States , Aberdeen

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Category:
Customer Service

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Contract Type:
Not provided

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Salary:

15.00 - 17.50 USD / Hour
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Job Description:

Walgreens is a great place to be. Why? Because the work you do makes a difference in your entire community, helping customers with all the essentials they need. And it doesn’t stop there. Your career gets a boost with new opportunities to learn and grow every day – from our store aisles and the registers to merchandising and display work. So when you join our family, you get to impact your customers’ lives and your future.

Job Responsibility:

  • Models and delivers a distinctive and delightful customer experience.
  • Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.
  • Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.
  • Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience.
  • Provides customers with courteous, friendly, fast, and efficient service.
  • Recommends items for sale to customer and recommends trade-up and/or companion items.
  • Registers customer purchases on assigned cash register, collects cash and distributes change as requested
  • processes voids, returns, rain checks, refunds, and exchanges as needed.
  • Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required.
  • Implements Company asset protection procedures to identify and minimize profit loss.
  • Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).
  • Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.
  • Assists with separation of food items and product placement as specified by policies/procedures. For consumable items, assists in stock rotation, using the first in, first out method and restock outs.
  • Has working knowledge of store systems and store equipment.
  • Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.
  • Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).
  • Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.
  • Complies with all company policies and procedures
  • maintains respectful relationships with coworkers.
  • Completes special assignments and other tasks as assigned.
  • Attends training and completes PPLs requested by Manager or assigned by corporate.

Requirements:

  • Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)
  • Requires willingness to work flexible schedule, including evenings and weekend hours.

Nice to have:

  • Prefer six months of experience in a retail environment.
  • Prefer to have prior work experience with Walgreens.
What we offer:
  • Health, dental and vision*
  • Paid time off benefits
  • Employee discount
  • Retirement Savings Plan (401(k))
  • Flexible hours
  • Training programs

Additional Information:

Job Posted:
January 05, 2026

Work Type:
On-site work
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