Customer Service Associate

Retail Customer Service and Returns Associate

Location

United States , Frisco

Salary:

17.58 - 24.83 USD / Hour

IKEA

Expiration Date

Until further notice

Requirements

1 year sales or customer service experience preferred.

Job Responsibility

Creates a positive customer experience by ensuring accurate transactions and/or orders. Records information accurately so the resulting analysis can be used to make improvements to customers' future shopping experience.
Meets customers' needs, solves problems independently, and recognizes when to escalate to a manager.
Builds loyalty by ensuring a positive customer journey during the IKEA shopping experience.
Builds emotional connections through meaningful and empathetic interactions with customers.
Provides customers with a simple and efficient handout experience when scheduled in Full Serve Hand Out (FSHO). Offers and sells services to customers during the handover process when needed.
Provides the customer with a simple and smooth returns and exchange experience, while collecting high quality data for follow-up when scheduled in returns.

What we offer

Generous paid time off, holiday, and sick time
WiselyPay – get earned wages up to two days early
Paid parental leave (up to 16 weeks)
KinderCare tuition discount
Retirement and bonus plans
Co-worker discount, meal deal, and referral bonus
Pet insurance program
Education assistance and learning programs
Safety shoe reimbursement
24/7 telehealth visits

Fulltime

Retail Customer Service And Returns Associate

Location

United States , Norfolk

Salary:

17.58 - 24.83 USD / Hour

IKEA

Expiration Date

Until further notice

Requirements

1 year sales or customer service experience preferred.

Job Responsibility

Creates a positive customer experience by ensuring accurate transactions and/or orders
Records information accurately so the resulting analysis can be used to make improvements to customers' future shopping experience
Meets customers' needs, solves problems independently, and recognizes when to escalate to a manager
Builds loyalty by ensuring a positive customer journey during the IKEA shopping experience
Builds emotional connections through meaningful and empathetic interactions with customers
Provides customers with a simple and efficient handout experience when scheduled in Full Serve Hand Out (FSHO)
Offers and sells services to customers during the handover process when needed
Provides the customer with a simple and smooth returns and exchange experience, while collecting high quality data for follow-up when scheduled in returns.

What we offer

Generous paid time off, holiday and sick time
WiselyPay – get earned wages up to two days early
Paid parental leave (up to 16 weeks)
KinderCare tuition discount
Retirement and bonus plans
Co-worker discount, meal deal, and referral bonus
Pet insurance program
Education assistance and learning programs
Safety shoe reimbursement
24/7 telehealth visits

Parttime

Retail Customer Service And Returns Associate

Why we will love you You care about making a positive impact in the world. You ...

Location

United States , Las Vegas

Salary:

17.58 - 24.83 USD / Hour

IKEA

Expiration Date

Until further notice

Requirements

1 year sales or customer service experience preferred.

Job Responsibility

Creates a positive customer experience by ensuring accurate transactions and/or orders. Records information accurately so the resulting analysis can be used to make improvements to customers' future shopping experience
Meets customers' needs, solves problems independently, and recognizes when to escalate to a manager
Builds loyalty by ensuring a positive customer journey during the IKEA shopping experience
Builds emotional connections through meaningful and empathetic interactions with customers
Provides customers with a simple and efficient handout experience when scheduled in Full Serve Hand Out (FSHO). Offers and sells services to customers during the handover process when needed
Provides the customer with a simple and smooth returns and exchange experience, while collecting high quality data for follow-up when scheduled in returns.

What we offer

Generous paid time off, holiday and sick time
WiselyPay – get earned wages up to two days early
Paid parental leave (up to 16 weeks)
KinderCare tuition discount
Retirement and bonus plans
Co-worker discount, meal deal, and referral bonus
Pet insurance program
Education assistance and learning programs
Safety shoe reimbursement
24/7 telehealth visits

Fulltime

Retail Customer Service and Returns Associate

Location

United States , Norfolk

Salary:

17.58 - 24.83 USD / Hour

IKEA

Expiration Date

Until further notice

Requirements

1 year sales or customer service experience preferred.

Job Responsibility

Creates a positive customer experience by ensuring accurate transactions and/or orders
Records information accurately so the resulting analysis can be used to make improvements to customers' future shopping experience
Meets customers' needs, solves problems independently, and recognizes when to escalate to a manager
Builds loyalty by ensuring a positive customer journey during the IKEA shopping experience
Builds emotional connections through meaningful and empathetic interactions with customers
Provides customers with a simple and efficient handout experience when scheduled in Full Serve Hand Out (FSHO)
Offers and sells services to customers during the handover process when needed
Provides the customer with a simple and smooth returns and exchange experience, while collecting high quality data for follow-up when scheduled in returns.

What we offer

Generous paid time off, holiday and sick time
WiselyPay – get earned wages up to two days early
Paid parental leave (up to 16 weeks)
KinderCare tuition discount
Retirement and bonus plans
Co-worker discount, meal deal, and referral bonus
Pet insurance program
Education assistance and learning programs
Safety shoe reimbursement
24/7 telehealth visits

Parttime

Retail Customer Service and Returns Associate

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Location

United States , Conshohocken

Salary:

17.58 - 24.83 USD / Hour

IKEA

Expiration Date

Until further notice

Requirements

1 year sales or customer service experience preferred.

Job Responsibility

Creates a positive customer experience by ensuring accurate transactions and/or orders
Records information accurately so the resulting analysis can be used to make improvements to customers' future shopping experience
Meets customers' needs, solves problems independently, and recognizes when to escalate to a manager
Builds loyalty by ensuring a positive customer journey during the IKEA shopping experience
Builds emotional connections through meaningful and empathetic interactions with customers
Provides customers with a simple and efficient handout experience when scheduled in Full Serve Hand Out (FSHO)
Offers and sells services to customers during the handover process when needed
Provides the customer with a simple and smooth returns and exchange experience, while collecting high quality data for follow-up when scheduled in returns.

What we offer

Generous paid time off, holiday and sick time
WiselyPay – get earned wages up to two days early
Paid parental leave (up to 16 weeks)
KinderCare tuition discount
Retirement and bonus plans
Co-worker discount, meal deal, and referral bonus
Pet insurance program
Education assistance and learning programs
Safety shoe reimbursement
24/7 telehealth visits

Fulltime