Customer Service Associate - Order Fulfillment Job at IKEA (Pittsburgh)

Distribution Center Customer Service Associate

Job holder is responsible for performing any other duties as assigned by managem...

Location

United States , Des Moines

Salary:

Not provided

NAPA Auto Parts

Expiration Date

Until further notice

Requirements

High School Diploma or equivalent work experience required
2 years + of general office / clerical experience
1 year of bookkeeping experience
Must be able to work in a team environment
Must be detail minded
Must be able to problem solve
Must be able to make decisions
Must have excellent phone skills
Must have great communication skills
Must have complaint handling skills

Job Responsibility

Reviews and corrects coding for bills from HQ
Processes for correcting EDI or keys receipt of parts for incoming freight
Runs reports and reviews " old" open positions. Deletes old lines as necessary so parts can be reordered for DC stock
Writes checks at DC and maintains manual check log
Performs end of day accounting for stores and the transferring of funds from local bank account to HQ's bank account. Handles bad checks from customers of stores (do a journal entry and fill out Global Services payment slip). Investigates credit card disputes. Answers cash on demand calls by accessing store's AR to get true total of stores purchases
Researches results from jobber short paying DC, identifies and passes on to RGN clerk to do further research into each deducted item
Distributes month end AR statement to stores. Stores can get statement from Storefront but may also mail or email
Maintains miscellaneous account for transactions where funds are received from outside and then paid for various activities
Generates report where info is plugged in by the DC for any store ARs that are past due (equal to or over $1000) and distributes to HQ
Reconciles the bank account that all deposits go in to from local depository account to HQ's bank account

What we offer

We offer comprehensive benefit plans and programs designed to support your health and wellness, provide income protection and build financial security for your retirement

Order Management Associate II

The Order Management Associate II will manage customer orders from time of recei...

Location

Philippines , Makati, Metro Manila

Salary:

Not provided

The Hershey Company

Expiration Date

Until further notice

Requirements

With 2-3 years working knowledge and profanely on core SAP transactions including Order-to-Cash Management, Customer Master Maintenance, Credit Management, Pricing Master Maintenance, Material Master Maintenance, SAP standard reports both FI and SD Modules, and etc
Understanding of systems used in the Order Fulfillment process and interfaces between them (SAP, Transportation Management, Siebel, Manugistics, etc.)
Knowledge of transportation and warehousing concepts
forwarder and broker organization
Proficient in MS Office Applications (word, excel, PowerPoint, Visio, access, project, and etc.)
Excellent Customer Service skills including Interpersonal Communication Skills, Relationship Management, Collaboration Skills, and Teamwork Skills
With Order to Cash Process Knowledge, Understanding of Related Transactions, Policies and Guidelines and Performance Measurements
Excellent oral and written communication skills
Attention to detail, strong analytical and problem solving skills
Ability to use analysis tools in order to communicate metrics and improve service levels

Job Responsibility

Manage customer orders from time of receipt through invoicing
Work with OMA 1 in addressing business issues ensuring all processes are fully documented and followed
Represent Hershey Foods in a professional manner by maintaining and enhancing a positive business relationship with customers, business managers/ business unit, brokers and etc
Respond in a timely and effective manner to customer inquiries and provide sound business resolution to issue raised
Interact with other personnel within the Order Fulfillment process to assure that orders are delivered to meet customer expectations
Assists in the mentoring and training of new team members
Organizes and participates in customer meetings and ensure agreed Key Performance Indicator/ Metrics/ Service Level Agreements are met
Process and Documentation
Business Issue Resolution
Manage order-to-invoice cycle for customer orders utilizing SAP system for general and Regional Customer Satisfaction Program Accounts

Fulltime

Internet Fulfillment Associate

The position processes the sales transactions generated from the Helzberg Diamon...

Location

United States , North Kansas City

Salary:

Not provided

Helzberg Diamonds

Expiration Date

Until further notice

Requirements

High school diploma required
Two to three years distribution or warehouse experience preferred
Strong organizational skills required
Ability to be very accurate and detail-oriented
Ability to meet deadlines
Good communication skills required
Ability to use computer systems
Must work well under pressure during high-volume periods
Regular predictable onsite attendance required five days per week

Job Responsibility

Process and pack sales orders generated by the Helzberg Diamonds Internet site
Ensure appropriate materials are included in each shipment
Process value-added transactions to ensure work meets specifications
Work with customer care team to process returns of merchandise purchased from Internet site
If merchandise is not available in Distribution Center, locate item in a store, work with store to obtain merchandise, and receive and process it through systems properly
Run and review reports to audit orders
Provide backup to the supervisor as needed
Perform various duties for other work groups in the Distribution Center as needed

Fulltime

Onsite Services Crib Associate

Onsite Services Crib Associates (OSCA) perform warehouse and inventory managemen...

Location

United States , EAST ALTON

Salary:

19.72 - 21.00 USD / Hour

W. W. Grainger

Expiration Date

Until further notice

Requirements

High School Diploma or equivalent
1+ years of experience in related field
Lift 25 to 60lbs
Operate computerized scanning equipment and PC based programs including SAP
Customer service and sales growth oriented

Job Responsibility

Receive product from multiple sources including Grainger competitors
put away product and maximize cube space
Process backorders to fulfill customer orders and meet order ready times
Picks & stages customer orders to achieve our goals and Customer expectations
Pick and prepare orders for customer
Perform inventory counts to ensure inventory accuracy
Grounds keeping and trash collection/disposal to provide a clean appearance for customers and employees
Support customer service by assisting customers picking up and loading product
Resolve customer problems promptly in a manner to retain and promote customer loyalty

What we offer

Medical, dental, vision, and life insurance coverage starts on day one of employment
Access to up to 50% of your paycheck based on hours worked before payday
18 paid time off (PTO) days annually for full-time employees (accrual prorated based on employment start date) and 6 company holidays per year
6% company contribution to a 401(k) Retirement Savings Plan each pay period, no employee contribution required
Employee discounts, parental leave, and other benefits
Safety shoes provided (where applicable)

Fulltime

Associate CAS Content Coordinator

As a Associate CAS Content Coordinator at Bazaarvoice, you will work directly wi...

Location

Lithuania , Vilnius

Salary:

2050.00 - 2350.00 EUR / Month

Bazaarvoice

Expiration Date

Until further notice

Requirements

Fluent in English
Strong communication skills, both verbal and written
Demonstrated success in customer-facing role, order fulfillment, or handling a client portfolio
Ability to perform a wide variety of tasks in a fast-paced environment
Advanced Excel skills preferred
Project management and SaaS customer service experience a plus

Job Responsibility

Main POC for brands in content generation programs
Report on review collection and display
Conduct webinars and document instructions for clients
Work directly with brands participating in consumer generated content (CGC) programs, including sampling
Provide customer support and strategic guidance to help customers achieve their CGC goals
Help customers with tasks such as product selection, shipping and fulfillment
Handle escalations
Collaborate with internal teams to troubleshoot and resolve complex client issues efficiently

Fulltime

Dispensary Retail Associate

The Dispensary Retail Associate collaborates with the dispensary’s management te...

Location

United States , Georgetown

Salary:

18.00 USD / Hour

4Front Ventures

Expiration Date

Until further notice

Requirements

Excellent customer service experience
Proficient cash handling skills with POS systems experience
Basic math skills
Organizational skills
Computer skills
Self-starter who can take instructions, follow directions, and work independently/with colleagues
Strong communicator
Detail-oriented
Multi-tasker
Problem-solver

Job Responsibility

Follow all site protocols and procedures according to local and state regulations and company policies
Act as a Mission brand ambassador with a high level of authentic engagement and strong productivity
Provide excellent service to all guests while customizing recommendations on available cannabis products, industry trends, and consumption methods
Fulfill all product orders accurately and efficiently while maintaining workstations cleaned and organized
Follow proper cash handling of all guest transactions
Assist in all duties as assigned to ensure the team, department, and company division maintain success

What we offer

Employee Discount
Health, Vision, Dental Benefits
Sick Pay/PTO Accrual
Floating Holidays
Parental/Maternity Leave
Employee Assistance Program
Career Development
Advancement Opportunities
401k

Fulltime

New

Customer Service Specialist with German

For our international industrial Client we are currently looking for Customer Se...

Location

Poland , Kraków

Salary:

Not provided

Advisory Group TEST Human Resources

Expiration Date

Until further notice

Requirements

Fluency in German is a must (C1 level)
Very good English (min. B2 level)
Hands-on experience with SAP
Degree in Economics, Finance, Engineering or equivalent will be an asset
Excellent communication skills
Ability to build strong working relationships with customers and colleagues
Problem solving & service-oriented attitude
Able to work independently/organizing your own work
Eager to learn

Job Responsibility

Daily contact with German-speaking clients
Delivery of B2B Customer Service associated with the order fulfilment process
Completing the order process from receipt of customer orders through dispatch, delivery and then invoice
Responding to customer queries (e.g. order status, order amendments)
Monitoring customer account and order book status on a regular basis
Referring to availability/forecast issues for resolution with relevant parties
Close cooperation with Sales, Supply Chain, Finance and Logistic team members

What we offer

Private medical care
Sports card
Life insurance
Holiday allowance
Opportunities for professional development

Sales Associate

As a salesperson for the Carolina Cyber Center, your primary responsibility is t...

Location

United States

Salary:

35000.00 - 40000.00 USD / Year

Carolina Cyber Center

Expiration Date

Until further notice

Requirements

High School Diploma
2 years’ experience as a sales associate
Active listening
Product knowledge
Adaptability
Friendly and Professional
A customer service mindset
Exceptional work ethic
Detailed-oriented, and conscientious
Strong problem-solving skills

Job Responsibility

Identify potential customers and their specific requirements by conducting market research
Actively prospect and engage with new customers through various channels (cold calling, networking, referrals, etc.)
Implement a consultative sales strategy to comprehend customer requirements and suggest suitable solutions
Follow up on leads and inquiries promptly to maintain customer engagement
Collaborate with cross-functional teams to ensure smooth sales processes and timely order fulfillment

What we offer

Dental insurance
Health insurance
Paid time off
Vision insurance

Fulltime

Customer Service Associate - Order Fulfillment

IKEA

Location:
United States , Pittsburgh

Category:
Customer Service

Contract Type:
Employment contract

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
November 26, 2025

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