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Customer Service Associate (Childcare)

https://www.ikea.com Logo

IKEA

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Location:
United States , San Diego

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Contract Type:
Employment contract

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Salary:

19.50 USD / Hour
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Job Description:

Hej! You are in control of your cookies On our website www.jobs.ikea.com we use cookies and similar techniques. Cookie choices only apply to the specified website. We use functional cookies for essential website functionality including your language and country settings. These are always active. You can choose to accept preference, analytical and marketing cookies. Preference cookies remember your website interaction. Analytical cookies help us improve our website by collecting data on performance, visitor numbers, geolocation. Marketing cookies are used to track visitors across websites with the purpose to display advertisements tailored to your interests. For all these purposes we use unique identifiers such as your IP address and session ID. We share your data with 5 partners. By clicking accept, you consent to all cookies and related data processing. Learn more in our privacy and cookie statement. Want to change your settings or withdraw consent, go to cookie settings AcceptRejectCookie Settings Skip to main content Globe Icon English Chevron Down Saved jobs (0) Search jobs Meeting & Understanding Customers Customer Service Associate (Childcare) (opens in new window) Apply San Diego, California, United States Customer Relations Part time Explore location Job Description Job ID: 340438 Date posted: 28/04/2026 Why we will love you You care about making a positive impact in the world. You understand greatness requires thinking differently. An inclusive and accepting work environment is important to you. A job at IKEA is so much more than home furnishings. Together, we work to make a better everyday life for the many. It's the perfect fit if you want to contribute, grow, and share your uniqueness. Join our team and start a better life for yourself. What you'll be doing day to day At IKEA, we are a very family-friendly retailer, that's why we offer IKEA Småland, a place for kids to have fun while our customers shop on their own. As a Children's Activity Area Associate, you will: - Contribute to creating a pleasant and safe environment for the children that visit our play facility. - Register children, monitor and entertain children while in the playroom, and maintain a clean and hygienic environment. - Participate in the planning and execution of children's activities both in and outside of Småland. - Build meaningful and empathetic relationships with children and their caretakers. - Strictly adhere to all IKEA play facility and safety & security policy and procedures. - Support in other areas of the customer experience function as needed, such as cashier and greeter role to provide additional coverage when needed. Together as a team At IKEA it's all about our customers, and in Customer Relations we build and retain long-lasting relationships with new and existing customers in a multichannel retail environment. We're a diverse team that work together to ensure a positive and joyful experience for all IKEA visitors and customers: we set up services, gather feedback and make things right! Our modus operandi is to connect to people by listening to their personal needs and to create genuine interactions. We're a bunch of people who are truly passionate about people! Apply now! JOB TYPE: Part time(20-32 hours) BENEFITS ELIGIBLE: Yes HOURS: Hourly role. Retail environment, must have open availability Monday through Sunday The pay for this role is $19.50 At IKEA, taking care of our co-workers and their dependents is a top priority. That’s why we offer our eligible, regular co-workers (part-time and full-time) a full menu of benefits and perk options to help everyone maintain work and life balance, be well and plan for their future. Join our team and enjoy these benefits and so much more! • Generous paid time off, holiday and sick time • WiselyPay – get earned wages up to two days early • Paid parental leave (up to 16 weeks) • KinderCare tuition discount • Retirement and bonus plans • Co-worker discount, meal deal, and referral bonus • Pet insurance program • Education assistance and learning programs • Safety shoe reimbursement • 24/7 telehealth visits • Dental and vision plans • Medical and Rx plans (must work min. 20 hrs/wk) • A fun and inclusive work environment Thank you for your interest in applying for this role. Please be aware that this is a Sensitive Position. The successful candidate will be required to complete a background check and a drug test as a condition of employment for this role. Qualifications • Experience in retail or childcare preferred. - CPR and First Aid certification training provided. Requirements: - Physical Demands: Lifting and Carrying Occasionally (1-25lbs). The starting rate/ salary for this position is 19.5 USD (opens in new window) Apply Share job X Facebook LinkedIn Weibo Email Similar Jobs Carts Attendant San Diego, California, United States Customer Relations Regular © Inter IKEA Systems B.V. 2018 - 2026 Cookie Settings Privacy and Cookie Statement Terms of use Accessibility Sitemap Meta title of the page: "Customer Service Associate (Childcare) at IKEA".

Job Responsibility:

  • Contribute to creating a pleasant and safe environment for the children that visit our play facility
  • Register children, monitor and entertain children while in the playroom, and maintain a clean and hygienic environment
  • Participate in the planning and execution of children's activities both in and outside of Småland
  • Build meaningful and empathetic relationships with children and their caretakers
  • Strictly adhere to all IKEA play facility and safety & security policy and procedures
  • Support in other areas of the customer experience function as needed, such as cashier and greeter role to provide additional coverage when needed

Requirements:

  • Experience in retail or childcare preferred
  • Physical Demands: Lifting and Carrying Occasionally (1-25lbs)
  • CPR and First Aid certification training provided
What we offer:
  • Generous paid time off, holiday and sick time
  • WiselyPay – get earned wages up to two days early
  • Paid parental leave (up to 16 weeks)
  • KinderCare tuition discount
  • Retirement and bonus plans
  • Co-worker discount, meal deal, and referral bonus
  • Pet insurance program
  • Education assistance and learning programs
  • Safety shoe reimbursement
  • 24/7 telehealth visits
  • Dental and vision plans
  • Medical and Rx plans (must work min. 20 hrs/wk)
  • A fun and inclusive work environment

Additional Information:

Job Posted:
May 04, 2026

Employment Type:
Parttime
Work Type:
On-site work
Job Link Share:
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