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Customer Service Associate (Childcare)

United States, San Diego Employment contract 19.50 USD / Hour · Job Posted June 16, 2026
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Job Description

At IKEA, we are a very family-friendly retailer, that's why we offer IKEA Småland, a place for kids to have fun while our customers shop on their own. As a Children's Activity Area Associate, you will: - Contribute to creating a pleasant and safe environment for the children that visit our play facility. - Register children, monitor and entertain children while in the playroom, and maintain a clean and hygienic environment. - Participate in the planning and execution of children's activities both in and outside of Småland. - Build meaningful and empathetic relationships with children and their caretakers. - Strictly adhere to all IKEA play facility and safety & security policy and procedures. - Support in other areas of the customer experience function as needed, such as cashier and greeter role to provide additional coverage when needed.

Job Responsibility

  • Contribute to creating a pleasant and safe environment for the children that visit our play facility
  • Register children, monitor and entertain children while in the playroom, and maintain a clean and hygienic environment
  • Participate in the planning and execution of children's activities both in and outside of Småland
  • Build meaningful and empathetic relationships with children and their caretakers
  • Strictly adhere to all IKEA play facility and safety & security policy and procedures
  • Support in other areas of the customer experience function as needed, such as cashier and greeter role to provide additional coverage when needed

Requirements

  • Experience in retail or childcare preferred
  • CPR and First Aid certification training provided
  • Physical Demands: Lifting and Carrying Occasionally (1-25lbs)

What we offer

  • Generous paid time off, holiday and sick time
  • WiselyPay – get earned wages up to two days early
  • Paid parental leave (up to 16 weeks)
  • KinderCare tuition discount
  • Retirement and bonus plans
  • Co-worker discount, meal deal, and referral bonus
  • Pet insurance program
  • Education assistance and learning programs
  • Safety shoe reimbursement
  • 24/7 telehealth visits
  • Dental and vision plans
  • Medical and Rx plans (must work min. 20 hrs/wk)
  • A fun and inclusive work environment

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