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Customer Service Associate (Childcare)

United States, Costa Mesa Employment contract 19.50 USD / Hour · Job Posted May 20, 2026
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Job Responsibility

  • Contribute to creating a pleasant and safe environment for the children that visit our play facility
  • Register children, monitor and entertain children while in the playroom, and maintain a clean and hygienic environment
  • Participate in the planning and execution of children’s activities both in and outside of Småland
  • Build meaningful and empathetic relationships with children and their caretakers
  • Strictly adhere to all IKEA play facility and safety & security policy and procedures
  • Support in other areas of the customer experience function as needed, such as cashier and greeter role to provide additional coverage when needed

Requirements

  • You care about making a positive impact in the world
  • You understand greatness requires thinking differently
  • An inclusive and accepting work environment is important to you

What we offer

  • Generous paid time off, holiday and sick time
  • WiselyPay – get earned wages up to two days early
  • Paid parental leave (up to 16 weeks)
  • KinderCare tuition discount
  • Retirement and bonus plans
  • Co-worker discount, meal deal, and referral bonus
  • Pet insurance program
  • Education assistance and learning programs
  • Safety shoe reimbursement
  • 24/7 telehealth visits
  • Dental and vision plans
  • Medical and Rx plans (must work min. 20 hrs/wk)
  • A fun and inclusive work environment

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