Customer Service Associate (Child Play Area)

Why we will love you You care about making a positive impact in the world. You understand greatness requires thinking differently. An inclusive and accepting work environment is important to you. A job at IKEA is so much more than home furnishings. Together, we work to make a better everyday life for the many. It's the perfect fit if you want to contribute, grow, and share your uniqueness. Join our team and start a better life for yourself. What you'll be doing day to day At IKEA, we are a very family-friendly retailer, that's why we offer IKEA Småland, a place for kids to have fun while our customers shop on their own. As a Children's Activity Area Associate, you will: - Contribute to creating a pleasant and safe environment for the children that visit our play facility. - Register children, monitor and entertain children while in the playroom, and maintain a clean and hygienic environment. - Participate in the planning and execution of children's activities both in and outside of Småland. - Build meaningful and empathetic relationships with children and their caretakers. - Strictly adhere to all IKEA play facility and safety & security policy and procedures. - Support in other areas of the customer experience function as needed, such as cashier and greeter role to provide additional coverage when needed. Together as a team At IKEA it's all about our customers, and in Customer Relations we build and retain long-lasting relationships with new and existing customers in a multichannel retail environment. We're a diverse team that work together to ensure a positive and joyful experience for all IKEA visitors and customers: we set up services, gather feedback and make things right! Our modus operandi is to connect to people by listening to their personal needs and to create genuine interactions. We're a bunch of people who are truly passionate about people!